<div dir="ltr">A quick update on this. <div><br></div><div>I followed advice from somebody who has been through the pain barrier with this a few times already. </div><div><br></div><div>Licensing re-cut my license to cover the enhanced licenses which has allowed me to preserve my CUWL licenses for further roll-outs. </div>
<div><br></div><div>Basically I've kept the wolf from the door for the time being but I can see it biting me further down the line. </div><div><br></div><div><br></div></div><div class="gmail_extra"><br><br><div class="gmail_quote">
On Tue, Oct 22, 2013 at 3:26 PM, Erick Wellnitz <span dir="ltr"><<a href="mailto:ewellnitzvoip@gmail.com" target="_blank">ewellnitzvoip@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">Please let us all know if licensing helps you with this issue. I don't wnat to waste time if they are unwilling or unable to help.</div><div class="gmail_extra"><br><br><div class="gmail_quote"><div class="im">
On Mon, Oct 21, 2013 at 7:24 AM, Boon <span dir="ltr"><<a href="mailto:ciscovoipuser@gmail.com" target="_blank">ciscovoipuser@gmail.com</a>></span> wrote:<br>
</div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div class="h5"><div dir="ltr">Thanks Tim, I'll give that a try and cross my fingers that it will get resolved swiftly for future releases as I've been unable to find anybody (including my Cisco SE) who knows how to deploy EM based solutions going forward. <div>
<br></div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Mon, Oct 21, 2013 at 1:12 PM, Tim Smith <span dir="ltr"><<a href="mailto:tim.smith@enject.com.au" target="_blank">tim.smith@enject.com.au</a>></span> wrote:<br>
<blockquote style="margin:0px 0px 0px 0.8ex;padding-left:1ex;border-left-color:rgb(204,204,204);border-left-width:1px;border-left-style:solid" class="gmail_quote">
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<p class="MsoNormal"><span style="color:rgb(58,58,58);font-family:"Calibri","sans-serif";font-size:11pt">Hey mate,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(58,58,58);font-family:"Calibri","sans-serif";font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(58,58,58);font-family:"Calibri","sans-serif";font-size:11pt">The answer is currently..<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(58,58,58);font-family:"Calibri","sans-serif";font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(58,58,58);font-family:"Calibri","sans-serif";font-size:11pt">Log your licensing case.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(58,58,58);font-family:"Calibri","sans-serif";font-size:11pt">Explain you use EM and no owner ID’s are assigned.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(58,58,58);font-family:"Calibri","sans-serif";font-size:11pt">Ask them to escalate to product manager.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(58,58,58);font-family:"Calibri","sans-serif";font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(58,58,58);font-family:"Calibri","sans-serif";font-size:11pt">They will sort you out with correct licensing (and should not add it to your maintenance bill – i.e. you should still pay for same
amount of users)<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(58,58,58);font-family:"Calibri","sans-serif";font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(58,58,58);font-family:"Calibri","sans-serif";font-size:11pt">i.e. they will give you the extra essential licenses to cover the unassigned phones, and still have the same count of CUWL users
to cover your normal users and other clients.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(58,58,58);font-family:"Calibri","sans-serif";font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(58,58,58);font-family:"Calibri","sans-serif";font-size:11pt">I have a feeling this will be changed in the future. But for now they should sort you out as above.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(58,58,58);font-family:"Calibri","sans-serif";font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(58,58,58);font-family:"Calibri","sans-serif";font-size:11pt">Cheers,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(58,58,58);font-family:"Calibri","sans-serif";font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(58,58,58);font-family:"Calibri","sans-serif";font-size:11pt">Tim<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:rgb(58,58,58);font-family:"Calibri","sans-serif";font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US">From:</span></b><span style="font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US"> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Boon<br>
<b>Sent:</b> Monday, 21 October 2013 10:17 PM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] UC9 Upgrade - CUWL licensing and hot desk environments<u></u><u></u></span></p><div><div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">Ok so we've upgraded from 8.6 to 9.1.1-20000-5 and have encountered the same issue as many others with regards to having CUWL licenses and no Owner ID's set due to all phones being used as hot desks. <u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
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<div>
<p class="MsoNormal">I understand (after a long conversation with TAC at the weekend) that my CUWL licenses are 'borrowed' and consumed as Enhanced licenses to cover the hot desk phones but what I cant understand is why 1 x CUWL license is worth the same a
1 x Enhanced license. <u></u><u></u></p>
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<div>
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Is this going to be resolved in future versions?<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Also, does anyone have any design best practice for deploying CUCM version 9 'hot desk' solutions without having to set the Device Owner ID on phones which will never have an owner? <u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">I asked TAC for some guidance on this but they didn't have a suggestion on how it should be deployed going forward with this new licensing model in place. <u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Thanks in advance. <u></u><u></u></p>
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