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<p class="MsoNormal"><span style="color:#1F497D">Fred,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Is this on a mixed-mode cluster?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">What’s your CTL-file config look like on the ASA? Did you make sure to do a “no shut”?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">ctl-file asdm_CTL_File<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">record-entry capf trustpoint capf_trustpoint address 10.26.100.2<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">record-entry cucm-tftp trustpoint phoneproxy_trustpoint address 10.26.100.2<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">no shutdown<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Replace 10.26.100.2 with your external IP address you have the static NAT configured for.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Also, try running “debug phone-proxy tftp” on the ASA to see the CTL file request.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Brian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Fred Hunt<br>
<b>Sent:</b> Thursday, October 24, 2013 5:18 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Phone proxy with ASA<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’m trying to use the phone proxy feature on a ASA 5520 running 8.4(3). We are running CUCM 7.1.3 and I’m trying this with a 7941 phone. A colleague of mine who is no longer here claims to have set this up successfully and I saw that
it was mostly configured with the exception of the CTL not being enabled. The documentation I’ve found on this isn’t great, but I followed this:
<a href="https://supportforums.cisco.com/docs/DOC-1364">https://supportforums.cisco.com/docs/DOC-1364</a>. It appears that the phone is downloading the phone config file, but it just sits “Registering” before it cycles and tries again. These are the status
messages that I see:<o:p></o:p></p>
<p class="MsoNormal">SEP001e4a0bcc00.cnf.xml<o:p></o:p></p>
<p class="MsoNormal">No CTL installed<o:p></o:p></p>
<p class="MsoNormal">File Not Found: CTLFile.tlv<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’ve enabled phone-proxy debugging and tls-proxy debugging and I don’t see anything indicating an issue. I’ve tried a CIPC phone and the result isn’t any different. I can successfully request a phone config file using a TFTP client on
a computer.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Any ideas?<o:p></o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal">Fred Hunt<o:p></o:p></p>
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