<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 14 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri","sans-serif";
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal">I’m trying to use the phone proxy feature on a ASA 5520 running 8.4(3). We are running CUCM 7.1.3 and I’m trying this with a 7941 phone. A colleague of mine who is no longer here claims to have set this up successfully and I saw that
it was mostly configured with the exception of the CTL not being enabled. The documentation I’ve found on this isn’t great, but I followed this:
<a href="https://supportforums.cisco.com/docs/DOC-1364">https://supportforums.cisco.com/docs/DOC-1364</a>. It appears that the phone is downloading the phone config file, but it just sits “Registering” before it cycles and tries again. These are the status
messages that I see:<o:p></o:p></p>
<p class="MsoNormal">SEP001e4a0bcc00.cnf.xml<o:p></o:p></p>
<p class="MsoNormal">No CTL installed<o:p></o:p></p>
<p class="MsoNormal">File Not Found: CTLFile.tlv<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’ve enabled phone-proxy debugging and tls-proxy debugging and I don’t see anything indicating an issue. I’ve tried a CIPC phone and the result isn’t any different. I can successfully request a phone config file using a TFTP client on
a computer.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Any ideas?<o:p></o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal">Fred Hunt<o:p></o:p></p>
</div>
</body>
</html>