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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Erick,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Is this a standalone ELM server?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Brian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Erick B. [mailto:erickbee@gmail.com]
<br>
<b>Sent:</b> Thursday, October 31, 2013 2:44 PM<br>
<b>To:</b> Brian Meade (brmeade)<br>
<b>Cc:</b> voip puck<br>
<b>Subject:</b> Re: [cisco-voip] Restarting services on ELM server without server reboot or restarting ELM?<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Also, on slightly newer version 9.1.1a <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">admin:utils service restart Host Resources Agent<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Executed command unsuccessfully<o:p></o:p></p>
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<p class="MsoNormal">Invalid service name for restart, valid names are:<o:p></o:p></p>
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<p class="MsoNormal"> System SSH<o:p></o:p></p>
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<p class="MsoNormal"> Service Manager<o:p></o:p></p>
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<p class="MsoNormal"> Cisco Tomcat<o:p></o:p></p>
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<p class="MsoNormal"> Cisco ELM Admin<o:p></o:p></p>
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<p class="MsoNormal"> Cisco ELM DB<o:p></o:p></p>
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<p class="MsoNormal"> Cisco ELM Server<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">admin:show version active<o:p></o:p></p>
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<p class="MsoNormal">Active Master Version: 9.1.1.20000-5<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
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<p class="MsoNormal">On Thu, Oct 31, 2013 at 1:37 PM, Erick B. <<a href="mailto:erickbee@gmail.com" target="_blank">erickbee@gmail.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">I did that but it didn't restart the hostagt process.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">vSphere shows CPU pegged and alert for high CPU. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">show process load<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"> PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND<o:p></o:p></p>
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<p class="MsoNormal">16225 root 25 0 2204 1044 788 R 99.4 0.0 37798:36 hostagt<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">admin:show process using-most cpu<o:p></o:p></p>
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<p class="MsoNormal">PCPU PID CPU NICE STATE CPUTIME ARGS<o:p></o:p></p>
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<p class="MsoNormal">%CPU PID CPU NI S TIME COMMAND<o:p></o:p></p>
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<p class="MsoNormal">15.4 16225 - 0 R 26-06:02:58 /usr/local/Snmpri/bin/hostagt -log_closefile -aperror -apemanate<o:p></o:p></p>
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<p class="MsoNormal"> 1.0 5354 - 0 R 00:00:00 /bin/sh /usr/local/bin/base_scripts/ntpRunningStatus.sh 0 0<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
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<p class="MsoNormal">On Thu, Oct 31, 2013 at 1:18 PM, Brian Meade (brmeade) <<a href="mailto:brmeade@cisco.com" target="_blank">brmeade@cisco.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Erick,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">If you log into the ELM Admin web page, go to Administration->Restart. That will restart all ELM
services.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Brian</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Erick B.<br>
<b>Sent:</b> Thursday, October 31, 2013 2:15 PM<br>
<b>To:</b> voip puck<br>
<b>Subject:</b> [cisco-voip] Restarting services on ELM server without server reboot or restarting ELM?</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Is there a way to restart services on a ELM server without rebooting the server?<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">The hostagt process is at 97% CPU and only way I see to clear this out is by rebooting the server. A restart of ELM doesn't appear to restart this.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Can't restart that service through the command line and I can't find a serviceability web page to restart services from like with CUCM, etc.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">admin:utils service restart Host Resources Agent<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Executed command unsuccessfully<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Invalid service name for restart, valid names are:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> System SSH<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> Service Manager<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> Cisco Tomcat<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> Cisco ELM Admin<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> Cisco ELM DB<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> Cisco ELM Server<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Thanks<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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