<div dir="ltr">Yep. I have no problem rebooting it, just more curious if there was a way to restart that problem service without a whole reboot like you can on the other products. </div><div class="gmail_extra"><br><br><div class="gmail_quote">
On Thu, Oct 31, 2013 at 2:05 PM, Brian Meade (brmeade) <span dir="ltr"><<a href="mailto:brmeade@cisco.com" target="_blank">brmeade@cisco.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Erick,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Is this a standalone ELM server?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Brian<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Erick B. [mailto:<a href="mailto:erickbee@gmail.com" target="_blank">erickbee@gmail.com</a>]
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<b>Sent:</b> Thursday, October 31, 2013 2:44 PM<br>
<b>To:</b> Brian Meade (brmeade)<br>
<b>Cc:</b> voip puck<br>
<b>Subject:</b> Re: [cisco-voip] Restarting services on ELM server without server reboot or restarting ELM?<u></u><u></u></span></p><div><div class="h5">
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Also, on slightly newer version 9.1.1a <u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">admin:utils service restart Host Resources Agent<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Executed command unsuccessfully<u></u><u></u></p>
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<p class="MsoNormal">Invalid service name for restart, valid names are:<u></u><u></u></p>
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<p class="MsoNormal"> System SSH<u></u><u></u></p>
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<p class="MsoNormal"> Service Manager<u></u><u></u></p>
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<p class="MsoNormal"> Cisco Tomcat<u></u><u></u></p>
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<p class="MsoNormal"> Cisco ELM Admin<u></u><u></u></p>
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<p class="MsoNormal"> Cisco ELM DB<u></u><u></u></p>
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<p class="MsoNormal"> Cisco ELM Server<u></u><u></u></p>
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<div>
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">admin:show version active<u></u><u></u></p>
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<p class="MsoNormal">Active Master Version: 9.1.1.20000-5<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><u></u> <u></u></p>
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<p class="MsoNormal">On Thu, Oct 31, 2013 at 1:37 PM, Erick B. <<a href="mailto:erickbee@gmail.com" target="_blank">erickbee@gmail.com</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">I did that but it didn't restart the hostagt process.<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">vSphere shows CPU pegged and alert for high CPU. <u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">show process load<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"> PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND<u></u><u></u></p>
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<p class="MsoNormal">16225 root 25 0 2204 1044 788 R 99.4 0.0 37798:36 hostagt<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">admin:show process using-most cpu<u></u><u></u></p>
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<p class="MsoNormal">PCPU PID CPU NICE STATE CPUTIME ARGS<u></u><u></u></p>
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<p class="MsoNormal">%CPU PID CPU NI S TIME COMMAND<u></u><u></u></p>
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<p class="MsoNormal">15.4 16225 - 0 R 26-06:02:58 /usr/local/Snmpri/bin/hostagt -log_closefile -aperror -apemanate<u></u><u></u></p>
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<p class="MsoNormal"> 1.0 5354 - 0 R 00:00:00 /bin/sh /usr/local/bin/base_scripts/ntpRunningStatus.sh 0 0<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><u></u> <u></u></p>
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<p class="MsoNormal">On Thu, Oct 31, 2013 at 1:18 PM, Brian Meade (brmeade) <<a href="mailto:brmeade@cisco.com" target="_blank">brmeade@cisco.com</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Erick,</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">If you log into the ELM Admin web page, go to Administration->Restart. That will restart all ELM
services.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Brian</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Erick B.<br>
<b>Sent:</b> Thursday, October 31, 2013 2:15 PM<br>
<b>To:</b> voip puck<br>
<b>Subject:</b> [cisco-voip] Restarting services on ELM server without server reboot or restarting ELM?</span><u></u><u></u></p>
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<div>
<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">Is there a way to restart services on a ELM server without rebooting the server?<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">The hostagt process is at 97% CPU and only way I see to clear this out is by rebooting the server. A restart of ELM doesn't appear to restart this.<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<div>
<p class="MsoNormal">Can't restart that service through the command line and I can't find a serviceability web page to restart services from like with CUCM, etc.<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
</div>
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<p class="MsoNormal">admin:utils service restart Host Resources Agent<u></u><u></u></p>
</div>
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<p class="MsoNormal"> <u></u><u></u></p>
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<div>
<p class="MsoNormal">Executed command unsuccessfully<u></u><u></u></p>
</div>
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<p class="MsoNormal">Invalid service name for restart, valid names are:<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> System SSH<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> Service Manager<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> Cisco Tomcat<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> Cisco ELM Admin<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> Cisco ELM DB<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> Cisco ELM Server<u></u><u></u></p>
</div>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">Thanks<u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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</div>
<p class="MsoNormal"><u></u> <u></u></p>
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</div></div></div>
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</blockquote></div><br></div>