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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Can you try a restart of the TFTP service? That should rebuild the config files in case there is something wrong with them.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">+Chris<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">TME - Unity Connection and MediaSense<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Erick B.<br>
<b>Sent:</b> Tuesday, November 05, 2013 3:04 PM<br>
<b>To:</b> Andy Carse<br>
<b>Cc:</b> Cisco VoIP List<br>
<b>Subject:</b> Re: [cisco-voip] 7945 phone has wrong time and can't verify config<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">The phone is registered and working.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Just wrong time, and not updating to current firmware on server and probably not taking phone changes.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Stephen's cisco link was in right direction, but the XML parse is throwing errors on device pool section. We've made a new device pool with new settings, new date/time group and it still is having issues with parsing device pool settings. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">It is downloading the cfg file file, authenticating it fine (success for that) but having issue parsing the cfg once downloaded.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">This is a 7945 with SCCP45.9-2-3S, the default load is SCCP45.9-3-1SR2-1S. Most of the phones have error verifying config - multiple models. There is one 7945 with 7945.default load to not updating. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">9791: NOT 13:48:21.430429 TFTP: [14]:Requesting SEP001D705EB9DA.cnf.xml.sgn from 192.168.5.10 with size limit of 550001<o:p></o:p></p>
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<p class="MsoNormal">9792: NOT 13:48:21.450165 TFTP: [14]:Finished --> rcvd 9501 bytes <o:p></o:p></p>
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<p class="MsoNormal">9793: NOT 13:48:21.462040 SECD: verifyFile: sgn-verify </usr/ram/SEP001D705EB9DA.cnf.xml>, 'name'[SEP001D705EB9DA.cnf.xml.sgn]<o:p></o:p></p>
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<p class="MsoNormal">9794: NOT 13:48:21.464543 SECD: parseHdr(): start of pad ('T' 0x0d) at TLV 15<o:p></o:p></p>
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<p class="MsoNormal">9795: NOT 13:48:21.465226 SECD: parseHdr(): skipping 1 trail bytes (pad and/or unknown TLVs)<o:p></o:p></p>
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<p class="MsoNormal">9796: NOT 13:48:21.467750 SECD: parseHdr(): start of pad ('T' 0x0d) at TLV 15<o:p></o:p></p>
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<p class="MsoNormal">9797: NOT 13:48:21.468668 SECD: parseHdr(): skipping 1 trail bytes (pad and/or unknown TLVs)<o:p></o:p></p>
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<p class="MsoNormal">9798: NOT 13:48:21.518135 SECD: file sgn verify SUCCESS, hdr 336 byte, </usr/ram/SEP001D705EB9DA.cnf.xml><o:p></o:p></p>
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<p class="MsoNormal">9799: NOT 13:48:21.518969 SECD: verifyFile: file sgn verified </usr/ram/SEP001D705EB9DA.cnf.xml>, hdrlen 336<o:p></o:p></p>
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<p class="MsoNormal">9800: NOT 13:48:21.519982 SECD: verifyFile: hdr ver [2.0], and file not encr, </usr/ram/SEP001D705EB9DA.cnf.xml><o:p></o:p></p>
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<p class="MsoNormal">9801: NOT 13:48:21.532024 SECD: verifyFile: 9165 byte after hdr strip, </usr/ram/SEP001D705EB9DA.cnf.xml><o:p></o:p></p>
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<p class="MsoNormal">9802: NOT 13:48:21.532752 SECD: verifyFile: verify SUCCESS </usr/ram/SEP001D705EB9DA.cnf.xml><o:p></o:p></p>
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<p class="MsoNormal">9803: NOT 13:48:21.551304 tftpClient: authorize file = 12, isEncr = 0 <o:p></o:p></p>
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<p class="MsoNormal">9804: NOT 13:48:21.558846 SECD: lookupCTL: TFTP SRVR secure<o:p></o:p></p>
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<p class="MsoNormal">9805: NOT 13:48:22.429740 JVM: Startup Module Loader|cip.cfg.t:? - Config handleTftpResponse, status=0 for file=ram/SEP001D705EB9DA.cnf.xml<o:p></o:p></p>
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<p class="MsoNormal">9806: NOT 13:48:22.434950 INETD: Set IP mode 1 <o:p></o:p></p>
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<p class="MsoNormal">9807: WRN 13:48:22.466548 JVM: Startup Module Loader|cip.xml.ap:parse - Encoding Updated to UTF-8<o:p></o:p></p>
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<p class="MsoNormal">9808: WRN 13:48:22.468227 JVM: Startup Module Loader|cip.xml.ap: - XML Parser Warning: Unknown element 'name' in element '/device/devicePool' (line=16)<o:p></o:p></p>
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<p class="MsoNormal">9809: WRN 13:48:22.469870 JVM: Startup Module Loader|cip.xml.ap: - XML Parser Warning: Unknown element 'name' in element '/device/devicePool/dateTimeSetting' (line=18)<o:p></o:p></p>
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<p class="MsoNormal">9810: WRN 13:48:22.472332 JVM: Startup Module Loader|cip.xml.ap: - XML Parser Warning: Unknown element 'name' in element '/device/devicePool/callManagerGroup' (line=38)<o:p></o:p></p>
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<p class="MsoNormal">9811: WRN 13:48:22.474019 JVM: Startup Module Loader|cip.xml.ap: - XML Parser Warning: Unknown element 'tftpDefault' in element '/device/devicePool/callManagerGroup' (line=39)<o:p></o:p></p>
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<p class="MsoNormal">9812: WRN 13:48:22.475703 JVM: Startup Module Loader|cip.xml.ap: - XML Parser Warning: Unknown element 'mgcpPorts' in element '/device/devicePool/callManagerGroup/members/member/callManager/ports' (line=49)<o:p></o:p></p>
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<p class="MsoNormal">9813: WRN 13:48:22.477512 JVM: Startup Module Loader|cip.xml.ap: - XML Parser Warning: Unknown element 'mgcpPorts' in element '/device/devicePool/callManagerGroup/members/member/callManager/ports' (line=65)<o:p></o:p></p>
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<p class="MsoNormal">9814: WRN 13:48:22.479195 JVM: Startup Module Loader|cip.xml.ap: - XML Parser Warning: Unknown element 'name' in element '/device/devicePool/srstInfo' (line=76)<o:p></o:p></p>
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<p class="MsoNormal">9815: WRN 13:48:22.480925 JVM: Startup Module Loader|cip.xml.ap: - XML Parser Warning: Unknown element 'userModifiable' in element '/device/devicePool/srstInfo' (line=78)<o:p></o:p></p>
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<p class="MsoNormal">9816: WRN 13:48:22.482619 JVM: Startup Module Loader|cip.xml.ap: - XML Parser Warning: Unknown element 'mlppDomainId' in element '/device/devicePool' (line=93)<o:p></o:p></p>
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<p class="MsoNormal">9817: WRN 13:48:22.484214 JVM: Startup Module Loader|cip.xml.ap: - XML Parser Warning: Unknown element 'mlppIndicationStatus' in element '/device/devicePool' (line=94)<o:p></o:p></p>
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<p class="MsoNormal">9818: WRN 13:48:22.485860 JVM: Startup Module Loader|cip.xml.ap: - XML Parser Warning: Unknown element 'preemption' in element '/device/devicePool' (line=95)<o:p></o:p></p>
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<p class="MsoNormal">9819: ERR 13:48:22.487534 JVM: Startup Module Loader|cip.xml.ap: - XML Parser Exception: name expected (position:START_TAG <null>@122:2 in
<a href="mailto:java.io.InputStreamReader@30ed62">java.io.InputStreamReader@30ed62</a>) (line=122)<o:p></o:p></p>
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<p class="MsoNormal">9820: ERR 13:48:22.489157 JVM: Startup Module Loader|cip.cfg.t:? - ERROR PARSING CONFIG file:ram/SEP001D705EB9DA.cnf.xml<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
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<p class="MsoNormal">On Tue, Nov 5, 2013 at 1:50 PM, Andy Carse <<a href="mailto:andy.carse@gmail.com" target="_blank">andy.carse@gmail.com</a>> wrote:<o:p></o:p></p>
<p>Only because I ran into this the other day, but with a 7942.<br>
Is it that it doesn't register?<br>
Mine was to do with the firmware on the handset requiring 9.3.1sr1 minimum. Shown in the console logs.<o:p></o:p></p>
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<p class="MsoNormal">On 5 Nov 2013 17:43, "Erick B." <<a href="mailto:erickbee@gmail.com" target="_blank">erickbee@gmail.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Anyone have any ideas on this? I've become pretty good at figuring out SBD issues but this one is throwing me for a loop.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I've followed the SBD document and verified the ITL values and regenerated TVS, TFTP, Tomcat and restarted those services but can't get the 7945 to verify the config file. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">The phone has ITL value of 8d50d44a707119a37dc5f66bd7149041 and the publisher server where TFTP is running also has same ITL value (show itl) command. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">The subscriber server has a different ITL value. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">The phones use the primary/publisher server for TFTP. <o:p></o:p></p>
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<p class="MsoNormal">CUCM version is 8.6.2a SU2. The trust lists, etc have been deleted from phones and factory reset also. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thanks, Erick<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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