<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<style>
<!--
@font-face
{font-family:Calibri}
@font-face
{font-family:Tahoma}
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif"}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline}
a:visited, span.MsoHyperlinkFollowed
{color:purple;
text-decoration:underline}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{margin:0cm;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif"}
span.BalloonTextChar
{font-family:"Tahoma","sans-serif"}
p.msochpdefault, li.msochpdefault, div.msochpdefault
{margin-right:0cm;
margin-left:0cm;
font-size:12.0pt;
font-family:"Calibri","sans-serif"}
span.balloontextchar0
{font-family:"Tahoma","sans-serif"}
span.balloontextchar00
{font-family:"Tahoma","sans-serif"}
span.emailstyle17
{font-family:"Calibri","sans-serif";
color:windowtext}
span.emailstyle19
{font-family:"Calibri","sans-serif";
color:#1F497D}
span.balloontextchar000
{font-family:"Tahoma","sans-serif"}
span.emailstyle23
{font-family:"Calibri","sans-serif";
color:#1F497D}
span.emailstyle24
{font-family:"Calibri","sans-serif";
color:#1F497D}
span.emailstyle26
{font-family:"Calibri","sans-serif";
color:#1F497D}
span.emailstyle27
{font-family:"Calibri","sans-serif";
color:#1F497D}
span.emailstyle29
{font-family:"Calibri","sans-serif";
color:#1F497D}
span.EmailStyle30
{font-family:"Calibri","sans-serif";
color:#1F497D}
span.EmailStyle32
{font-family:"Calibri","sans-serif";
color:#1F497D}
.MsoChpDefault
{font-size:10.0pt}
@page WordSection1
{margin:72.0pt 72.0pt 72.0pt 72.0pt}
div.WordSection1
{}
-->
</style>
</head>
<body lang="EN-GB" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><span style="color:#1F497D">Hi Brian,</span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D">I have completely reset the phone and left it plugged into the lan to register for some time,</span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D">Now when I plug the phone back into the external connection and connect the vpn setting I get a username and password box present itself.</span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D">Where is this referencing?</span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"; color:#1F497D">Kind Regards</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"; color:#1F497D">James</span><span style="color:#1F497D">
<span lang="EN-US"></span></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<div>
<div style="border:none; border-top:solid #B5C4DF 1.0pt; padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> Brian Meade (brmeade) [mailto:brmeade@cisco.com]
<br>
<b>Sent:</b> 07 November 2013 16:53<br>
<b>To:</b> James Dust; Heim, Dennis; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: Phone VPN</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">James,</span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Try downloading the phone’s config file:
<a href="http://x.x.x.x:6970/SEP3CCE73AD2EE2.cnf.xml">http://x.x.x.x:6970/SEP3CCE73AD2EE2.cnf.xml</a> and look for the CAPF entry to make sure it is there. Also download the ITL and make sure the CAPF entry is there and matches the CAPF.pem from the publisher.</span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Brian</span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span></p>
<div>
<div style="border:none; border-top:solid #B5C4DF 1.0pt; padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> James Dust [<a href="mailto:james.dust@charles-stanley.co.uk">mailto:james.dust@charles-stanley.co.uk</a>]
<br>
<b>Sent:</b> Thursday, November 07, 2013 11:43 AM<br>
<b>To:</b> Brian Meade (brmeade); Heim, Dennis; <a href="mailto:cisco-voip@puck.nether.net">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: Phone VPN</span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<div>
<p class="MsoNormal"><span style="color:#1F497D">Hi Brian,</span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D">The phone is a 9951 and interestingly enough I am getting the following messages, so It appears we have a CAPF problem.</span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D">The service is running, I have just checked.</span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><img border="0" width="593" height="281" id="_x0000_i1025" src="cid:image001.jpg@01CEDBE3.189CEE40"></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"; color:#1F497D">Kind Regards</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"; color:#1F497D">James</span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<div>
<div style="border:none; border-top:solid #B5C4DF 1.0pt; padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> Brian Meade (brmeade) [<a href="mailto:brmeade@cisco.com">mailto:brmeade@cisco.com</a>]
<br>
<b>Sent:</b> 07 November 2013 16:34<br>
<b>To:</b> James Dust; Heim, Dennis; <a href="mailto:cisco-voip@puck.nether.net">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: Phone VPN</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">James,</span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Way model phone is it? Do you see anything in the console logs/status messages when you reset the phone after setting the Operation to Install/Upgrade? The Operation should switch back to No Pending
Operation if the install was successful so it looks like it is not successful.</span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Brian</span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span></p>
<div>
<div style="border:none; border-top:solid #B5C4DF 1.0pt; padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> James Dust [<a href="mailto:james.dust@charles-stanley.co.uk">mailto:james.dust@charles-stanley.co.uk</a>]
<br>
<b>Sent:</b> Thursday, November 07, 2013 11:06 AM<br>
<b>To:</b> Heim, Dennis; Brian Meade (brmeade); <a href="mailto:cisco-voip@puck.nether.net">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: Phone VPN</span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<div>
<p class="MsoNormal"><span style="color:#1F497D">This is the CAPF information from the test phone,</span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D">When I go onto the test phone and add the authorisation string, it accepts the string when I submit it but does not install anything onto the phone.</span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><img border="0" width="554" height="213" id="Picture_x0020_1" src="cid:image002.png@01CEDBE3.189CEE40"></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<div>
<div style="border:none; border-top:solid #B5C4DF 1.0pt; padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> Heim, Dennis [<a href="mailto:Dennis.Heim@wwt.com">mailto:Dennis.Heim@wwt.com</a>]
<br>
<b>Sent:</b> 07 November 2013 15:43<br>
<b>To:</b> James Dust; Brian Meade (brmeade); <a href="mailto:cisco-voip@puck.nether.net">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: Phone VPN</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">You will need to go to each phone you want to have the lsc and have it install/generate if you are using LSC. If you hit security menu on the phone and look, it should say the lsc is installed.</span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span></p>
<div>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.5pt; color:black">Dennis Heim | Solution Architect (Collaboration)</span></b></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt; color:black">World Wide Technology, Inc. | 314-212-1814</span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt; color:black"> </span></p>
<p class="MsoNormal"><b><i><span lang="EN-US" style="color:#00007F">PS Engineering: </span></i></b><i><span lang="EN-US" style="color:#00007F"> Innovate & Ignite.</span></i></p>
<p class="MsoNormal"><b><span lang="EN-US" style="color:#1F497D"> </span></b></p>
</div>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span></p>
<div>
<div style="border:none; border-top:solid #B5C4DF 1.0pt; padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>James Dust<br>
<b>Sent:</b> Thursday, November 07, 2013 10:41 AM<br>
<b>To:</b> Brian Meade (brmeade); <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Phone VPN</span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<div>
<p class="MsoNormal"><span style="color:#1F497D">Thank you Brian,</span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D">We believe we have done all of that so I will work back through the config.</span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"; color:#1F497D">Kind Regards</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"; color:#1F497D">James Dust
<br>
</span><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif"; color:#1F497D">Technical Infrastructure Engineer</span><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"; color:#1F497D"><br>
Charles Stanley & Co Ltd <br>
Tel: 020 7149 6314 <br>
Mob: 07989 491136 <br>
mailto: <a href="mailto:james.dust@charles-stanley.co.uk">james.dust@charles-stanley.co.uk</a></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<div>
<div style="border:none; border-top:solid #B5C4DF 1.0pt; padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> Brian Meade (brmeade) [<a href="mailto:brmeade@cisco.com">mailto:brmeade@cisco.com</a>]
<br>
<b>Sent:</b> 07 November 2013 15:11<br>
<b>To:</b> James Dust; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: Phone VPN</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">James,</span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">The ASA certificate needs to be added as a Phone-VPN-Trust under OS Administration->Security->Certificate Management. You then select that certificate under the VPN Gateway configuration in CUCM.
You then associate the VPN Group and VPN Profile to the Common Phone Profile and associate the Common Phone Profile to the phone.</span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">If you’re doing username/password authentication, that’s all you have to do. The certificate for the ASA will be in the phone’s config file. Just need to reset the phone on-site so it can download
it.</span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">If you want to do MIC-based authentication, you need to add the Manufacturing CA Trust certificate from OS Administration to the ASA as a trustpoint.</span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">If you want to do LSC-based authentication, you need to add the Publisher’s CAPF.pem certificate as a trustpoint on the ASA and Install the LSC on the phone.</span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Good IP Phone Anyconnect documentation-
<a href="https://supportforums.cisco.com/docs/DOC-9124">https://supportforums.cisco.com/docs/DOC-9124</a></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Brian</span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span></p>
<div>
<div style="border:none; border-top:solid #B5C4DF 1.0pt; padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>James Dust<br>
<b>Sent:</b> Thursday, November 07, 2013 9:24 AM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] Phone VPN</span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<div>
<p class="MsoNormal">Afternoon all,</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">We are trying a proof of concept here for Cisco IP phone VPN and are stuck, as we don’t seem to be able to update the 9951 SIP phone we are using with the certificate needed to build the VPN tunnel.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">The phone has been added with a ‘common phone profile’ but we cannot see where the certificate has been installed (if at all)</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Versions are as so:</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Cucm: 8.6.2</p>
<p class="MsoNormal">Asa ver 9.1(2)</p>
<p class="MsoNormal">9951 phone load: sip9951.9-3-4-24</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Can anyone shed any light on what the correct process is to update the phone?</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">Kind Regards</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> </span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">James</span>
</p>
<p class="MsoNormal"> </p>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:12.0pt; font-family:"Arial","sans-serif""><br>
</span><strong><span style="font-size:7.5pt; font-family:"Arial","sans-serif"; color:#99CC00">Consider the environment - Think before you print</span></strong><span style="font-size:7.5pt; font-family:"Arial","sans-serif""><br>
</span><span style="font-size:10.0pt; font-family:"Arial","sans-serif""><br>
</span><span style="font-size:7.5pt; font-family:"Arial","sans-serif"">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility
of the recipient to confirm this. <br>
<br>
You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<br>
<br>
Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL
</span><span style="font-size:10.0pt; font-family:"Arial","sans-serif""><a href="http://www.charles-stanley.co.uk/contact-us/disclosure/" title="http://www.charles-stanley.co.uk/contact-us/disclosure/"><span style="font-size:7.5pt">http://www.charles-stanley.co.uk/contact-us/disclosure/</span></a></span></p>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:12.0pt; font-family:"Arial","sans-serif""><br>
</span><strong><span style="font-size:7.5pt; font-family:"Arial","sans-serif"; color:#99CC00">Consider the environment - Think before you print</span></strong><span style="font-size:7.5pt; font-family:"Arial","sans-serif""><br>
</span><span style="font-size:10.0pt; font-family:"Arial","sans-serif""><br>
</span><span style="font-size:7.5pt; font-family:"Arial","sans-serif"">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility
of the recipient to confirm this. <br>
<br>
You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<br>
<br>
Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL
</span><span style="font-size:10.0pt; font-family:"Arial","sans-serif""><a href="http://www.charles-stanley.co.uk/contact-us/disclosure/" title="http://www.charles-stanley.co.uk/contact-us/disclosure/"><span style="font-size:7.5pt">http://www.charles-stanley.co.uk/contact-us/disclosure/</span></a></span></p>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:12.0pt; font-family:"Arial","sans-serif""><br>
</span><strong><span style="font-size:7.5pt; font-family:"Arial","sans-serif"; color:#99CC00">Consider the environment - Think before you print</span></strong><span style="font-size:7.5pt; font-family:"Arial","sans-serif""><br>
</span><span style="font-size:10.0pt; font-family:"Arial","sans-serif""><br>
</span><span style="font-size:7.5pt; font-family:"Arial","sans-serif"">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility
of the recipient to confirm this. <br>
<br>
You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<br>
<br>
Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL
</span><span style="font-size:10.0pt; font-family:"Arial","sans-serif""><a href="http://www.charles-stanley.co.uk/contact-us/disclosure/" title="http://www.charles-stanley.co.uk/contact-us/disclosure/"><span style="font-size:7.5pt">http://www.charles-stanley.co.uk/contact-us/disclosure/</span></a></span></p>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:12.0pt; font-family:"Arial","sans-serif""><br>
</span><strong><span style="font-size:7.5pt; font-family:"Arial","sans-serif"; color:#99CC00">Consider the environment - Think before you print</span></strong><span style="font-size:7.5pt; font-family:"Arial","sans-serif""><br>
</span><span style="font-size:10.0pt; font-family:"Arial","sans-serif""><br>
</span><span style="font-size:7.5pt; font-family:"Arial","sans-serif"">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility
of the recipient to confirm this. <br>
<br>
You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<br>
<br>
Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL
</span><span style="font-size:10.0pt; font-family:"Arial","sans-serif""><a href="http://www.charles-stanley.co.uk/contact-us/disclosure/" title="http://www.charles-stanley.co.uk/contact-us/disclosure/"><span style="font-size:7.5pt">http://www.charles-stanley.co.uk/contact-us/disclosure/</span></a></span><span style="font-size:12.0pt; font-family:"Times New Roman","serif""></span></p>
</div>
<font face="Arial"><br>
<font size="2"><font size="1"><font color="#99cc00"><strong>Consider the environment - Think before you print</strong></font><br>
</font><br>
</font><font size="1">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this.
<br>
<br>
You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<br>
<br>
Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL
</font></font><span style="font-size:10pt; font-family:'Arial','sans-serif'"><a title="http://www.charles-stanley.co.uk/contact-us/disclosure/" href="http://www.charles-stanley.co.uk/contact-us/disclosure/"><font size="1">http://www.charles-stanley.co.uk/contact-us/disclosure/</font></a></span><br>
<br>
<font face="Arial"></font>
</body>
</html>