<div dir="ltr">Do you have ip phone VPN licenses on the ASA?</div><div class="gmail_extra"><br><br><div class="gmail_quote">On Mon, Nov 11, 2013 at 10:55 AM, James Dust <span dir="ltr"><<a href="mailto:james.dust@charles-stanley.co.uk" target="_blank">james.dust@charles-stanley.co.uk</a>></span> wrote:<br>
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<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt">I have managed to get a little further and am now seeing inbound requests on my asa from the 9951 trying to form a connection,</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt">However the connection is immediately being torn down with the below error message:</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt"> </span></p>
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<p class="MsoNormal">6</p>
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<p class="MsoNormal">Nov 11 2013</p>
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<p class="MsoNormal">16:30:18</p>
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<p class="MsoNormal"><b>(external 9951 address)</b></p>
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<p class="MsoNormal"><b>49580</b></p>
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<p class="MsoNormal"><b>(external asa address)</b></p>
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<p class="MsoNormal">443</p>
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<p class="MsoNormal">Teardown TCP connection 7982 for outside:<b>external 9951 address</b>/49580 to identity:<b>(external asa address)</b>/443 duration 0:00:30 bytes 0 SYN Timeout</p>
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<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt">I have replaced IP addresses with descriptions and highlighted.</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt"> </span></p>
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<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Tahoma","sans-serif";font-size:10pt">Kind Regards</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Tahoma","sans-serif";font-size:10pt"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Tahoma","sans-serif";font-size:10pt">James</span></p>
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<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt"> </span></p>
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<p class="MsoNormal"><b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US">From:</span></b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US"> James Dust
<br>
<b>Sent:</b> 08 November 2013 16:19<br>
<b>To:</b> 'Chris Ward (chrward)'; Erick Wellnitz<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: [cisco-voip] Phone VPN</span></p>
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<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt">Thanks for clarifying Chris and yes I did get what you meant although I worded my response somewhat poorly,</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt">I am planning on completely redoing the whole config as I don’t seem to be getting anywhere trouble shooting this issue.</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt">Thanks again for yours and everyone’s help.</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt"> </span></p>
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<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Tahoma","sans-serif";font-size:10pt">Kind Regards</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Tahoma","sans-serif";font-size:10pt"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Tahoma","sans-serif";font-size:10pt">James</span><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt">
</span><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US"></span></p>
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<p class="MsoNormal"><b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US">From:</span></b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US"> Chris Ward (chrward) [<a href="mailto:chrward@cisco.com" target="_blank">mailto:chrward@cisco.com</a>]
<br>
<b>Sent:</b> 08 November 2013 16:13<br>
<b>To:</b> James Dust; Erick Wellnitz<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: [cisco-voip] Phone VPN</span></p>
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<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US">James, just to make sure you understand, I am only referring to the “System-Server” configuration in the main CCMAdmin pages, nothing VPN or
CAPF specific. Also, hostnames are fine, it just can’t be the FQDN.</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US">For example:</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US">cucm1 = GOOD</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US">10.1.1.110 = GOOD</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US"><a href="http://cucm1.domain.com" target="_blank">cucm1.domain.com</a> = BAD</span></p>
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<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US">+Chris</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US">TME - Unity Connection and MediaSense</span></p>
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<p class="MsoNormal"><b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US">From:</span></b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US"> James Dust [<a href="mailto:james.dust@charles-stanley.co.uk" target="_blank">mailto:james.dust@charles-stanley.co.uk</a>]
<br>
<b>Sent:</b> Friday, November 08, 2013 10:50 AM<br>
<b>To:</b> Chris Ward (chrward); Erick Wellnitz<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: [cisco-voip] Phone VPN</span></p>
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<p class="MsoNormal"><span lang="EN-US"> </span></p>
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<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt">Thanks Chris,</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt">I am going to strip everything out and start again, so I will ensure I don’t use hostnames only IP’s.</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt"> </span></p>
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<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Tahoma","sans-serif";font-size:10pt">Kind Regards</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Tahoma","sans-serif";font-size:10pt"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Tahoma","sans-serif";font-size:10pt">James Dust
<br>
</span><span style="color:rgb(31,73,125);font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US">Technical Infrastructure Engineer</span><span style="color:rgb(31,73,125);font-family:"Tahoma","sans-serif";font-size:10pt"><br>
Charles Stanley & Co Ltd <br>
Tel: 020 7149 6314 <br>
Mob: 07989 491136 <br>
mailto: <a href="mailto:james.dust@charles-stanley.co.uk" target="_blank">james.dust@charles-stanley.co.uk</a></span></p>
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<p class="MsoNormal"><b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US">From:</span></b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US"> Chris Ward (chrward) [<a href="mailto:chrward@cisco.com" target="_blank">mailto:chrward@cisco.com</a>]
<br>
<b>Sent:</b> 08 November 2013 15:47<br>
<b>To:</b> Erick Wellnitz; James Dust<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: [cisco-voip] Phone VPN</span></p>
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<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US">Another TME and I recently found an issue where if you define your servers (System – Servers in the menu) as FQDN, the CAPF cert won’t populate.
Are you perchance using FQDNs in the System – Server fields? If so, these would need to be changed to IPs or just hostnames.</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US">+Chris</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US">TME - Unity Connection and MediaSense</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt" lang="EN-US"> </span></p>
<p class="MsoNormal"><b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US">From:</span></b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US"> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Erick Wellnitz<br>
<b>Sent:</b> Friday, November 08, 2013 10:34 AM<br>
<b>To:</b> James Dust<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Phone VPN</span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
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<p class="MsoNormal"><span lang="EN-US">Check your VPN Feature Configuration and VPN Profile. Client Authentication Mehtod should be Certificate if you aren't using manual login. I also disabled Host ID Check.</span></p>
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<p class="MsoNormal"><span lang="EN-US"> </span></p>
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<p class="MsoNormal"><span lang="EN-US">What I have noticed is that if settnigs between the profile and the Feature configuration are not consistent you will see inconsistent results.</span></p>
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<p style="margin-bottom:12pt" class="MsoNormal"><span lang="EN-US"> </span></p>
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<p class="MsoNormal"><span lang="EN-US">On Fri, Nov 8, 2013 at 4:15 AM, James Dust <<a href="mailto:james.dust@charles-stanley.co.uk" target="_blank">james.dust@charles-stanley.co.uk</a>> wrote:</span></p>
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<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt">Morning Erick,</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt">Yes I have done what you suggested and it still hasn’t worked.</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt">Today I might strip all the config off and start again.</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Tahoma","sans-serif";font-size:10pt">Kind Regards</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Tahoma","sans-serif";font-size:10pt"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Tahoma","sans-serif";font-size:10pt">James</span><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt">
</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Calibri","sans-serif";font-size:11pt"> </span></p>
<p class="MsoNormal"><b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US">From:</span></b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US"> Erick Wellnitz [mailto:<a href="mailto:ewellnitzvoip@gmail.com" target="_blank">ewellnitzvoip@gmail.com</a>]
<br>
<b>Sent:</b> 07 November 2013 20:38<br>
<b>To:</b> Brian Meade (brmeade)<br>
<b>Cc:</b> James Dust; Heim, Dennis; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Phone VPN</span></p>
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<p class="MsoNormal">Have you gone to settings -> administrator settings -> Security Setup -> LSC and selected update? Also, check the ITL file under trust list to make sure the CAPF Server is listed. The CAPF certificate also needs to be installed on the
ASA.</p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal">If the CAPF Server is not listed. restart the CAPF service and it should appear.</p>
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<p style="margin-bottom:12pt" class="MsoNormal"> </p>
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<p class="MsoNormal">On Thu, Nov 7, 2013 at 12:08 PM, Brian Meade (brmeade) <<a href="mailto:brmeade@cisco.com" target="_blank">brmeade@cisco.com</a>> wrote:</p>
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<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US">Check the Group URL you are using on the VPN Gateway configuration. On the ASA, see which tunnel-group that URL is configured under and make sure it has “authentication certificate”.</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US">tunnel-group CertOnlyTunnelGroup webvpn-attributes</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US">authentication certificate</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US">group-url <a href="https://10.89.79.135/CertOnly" target="_blank">
https://10.89.79.135/CertOnly</a> enable</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US"> </span></p>
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<p class="MsoNormal"><b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US">From:</span></b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US"> James Dust [mailto:<a href="mailto:james.dust@charles-stanley.co.uk" target="_blank">james.dust@charles-stanley.co.uk</a>]
<br>
<b>Sent:</b> Thursday, November 07, 2013 12:59 PM<br>
<b>To:</b> Brian Meade (brmeade); Heim, Dennis; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: Phone VPN</span></p>
</div>
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<p class="MsoNormal"><span lang="EN-US"> </span></p>
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<p class="MsoNormal"><span style="color:rgb(31,73,125)">Hi Brian,</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">I have completely reset the phone and left it plugged into the lan to register for some time,</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">Now when I plug the phone back into the external connection and connect the vpn setting I get a username and password box present itself.</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">Where is this referencing?</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"> </span></p>
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<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Tahoma","sans-serif";font-size:10pt">Kind Regards</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Tahoma","sans-serif";font-size:10pt"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Tahoma","sans-serif";font-size:10pt">James</span><span style="color:rgb(31,73,125)">
</span></p>
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<p class="MsoNormal"><span style="color:rgb(31,73,125)"> </span></p>
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<p class="MsoNormal"><b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US">From:</span></b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US"> Brian Meade (brmeade) [<a href="mailto:brmeade@cisco.com" target="_blank">mailto:brmeade@cisco.com</a>]
<br>
<b>Sent:</b> 07 November 2013 16:53<br>
<b>To:</b> James Dust; Heim, Dennis; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: Phone VPN</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US">James,</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US">Try downloading the phone’s config file:
<a href="http://x.x.x.x:6970/SEP3CCE73AD2EE2.cnf.xml" target="_blank">http://x.x.x.x:6970/SEP3CCE73AD2EE2.cnf.xml</a> and look for the CAPF entry to make sure it is there. Also download the ITL and make sure the CAPF entry is there and matches the CAPF.pem
from the publisher.</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US">Brian</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US"> </span></p>
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<div style="border-width:1pt medium medium;border-style:solid none none;border-color:currentColor;padding:3pt 0cm 0cm">
<p class="MsoNormal"><b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US">From:</span></b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US"> James Dust [<a href="mailto:james.dust@charles-stanley.co.uk" target="_blank">mailto:james.dust@charles-stanley.co.uk</a>]
<br>
<b>Sent:</b> Thursday, November 07, 2013 11:43 AM<br>
<b>To:</b> Brian Meade (brmeade); Heim, Dennis; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: Phone VPN</span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<div>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">Hi Brian,</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">The phone is a 9951 and interestingly enough I am getting the following messages, so It appears we have a CAPF problem.</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">The service is running, I have just checked.</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal"><img border="0" src="cid:image001.jpg@01CEDEFC.97173B10" width="593" height="281"></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"> </span></p>
<div>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Tahoma","sans-serif";font-size:10pt">Kind Regards</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Tahoma","sans-serif";font-size:10pt"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Tahoma","sans-serif";font-size:10pt">James</span></p>
</div>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"> </span></p>
<div>
<div style="border-width:1pt medium medium;border-style:solid none none;border-color:currentColor;padding:3pt 0cm 0cm">
<p class="MsoNormal"><b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US">From:</span></b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US"> Brian Meade (brmeade) [<a href="mailto:brmeade@cisco.com" target="_blank">mailto:brmeade@cisco.com</a>]
<br>
<b>Sent:</b> 07 November 2013 16:34<br>
<b>To:</b> James Dust; Heim, Dennis; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: Phone VPN</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US">James,</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US">Way model phone is it? Do you see anything in the console logs/status messages when you reset the phone after setting the Operation to Install/Upgrade? The Operation should switch back to No Pending
Operation if the install was successful so it looks like it is not successful.</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US">Brian</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US"> </span></p>
<div>
<div style="border-width:1pt medium medium;border-style:solid none none;border-color:currentColor;padding:3pt 0cm 0cm">
<p class="MsoNormal"><b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US">From:</span></b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US"> James Dust [<a href="mailto:james.dust@charles-stanley.co.uk" target="_blank">mailto:james.dust@charles-stanley.co.uk</a>]
<br>
<b>Sent:</b> Thursday, November 07, 2013 11:06 AM<br>
<b>To:</b> Heim, Dennis; Brian Meade (brmeade); <a href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: Phone VPN</span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<div>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">This is the CAPF information from the test phone,</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">When I go onto the test phone and add the authorisation string, it accepts the string when I submit it but does not install anything onto the phone.</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal"><img border="0" src="cid:image002.png@01CEDEFC.97173B10" width="554" height="213"></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"> </span></p>
<div>
<div style="border-width:1pt medium medium;border-style:solid none none;border-color:currentColor;padding:3pt 0cm 0cm">
<p class="MsoNormal"><b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US">From:</span></b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US"> Heim, Dennis [<a href="mailto:Dennis.Heim@wwt.com" target="_blank">mailto:Dennis.Heim@wwt.com</a>]
<br>
<b>Sent:</b> 07 November 2013 15:43<br>
<b>To:</b> James Dust; Brian Meade (brmeade); <a href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: Phone VPN</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US">You will need to go to each phone you want to have the lsc and have it install/generate if you are using LSC. If you hit security menu on the phone and look, it should say the lsc is installed.</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US"> </span></p>
<div>
<p class="MsoNormal"><b><span style="font-size:10.5pt" lang="EN-US">Dennis Heim | Solution Architect (Collaboration)</span></b></p>
<p class="MsoNormal"><span style="font-size:10.5pt" lang="EN-US">World Wide Technology, Inc. |
<a href="tel:314-212-1814" target="_blank">314-212-1814</a></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt" lang="EN-US"> </span></p>
<p class="MsoNormal"><b><i><span style="color:rgb(0,0,127)" lang="EN-US">PS Engineering: </span></i></b><i><span style="color:rgb(0,0,127)" lang="EN-US"> Innovate & Ignite.</span></i></p>
<p class="MsoNormal"><b><span style="color:rgb(31,73,125)" lang="EN-US"> </span></b></p>
</div>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US"> </span></p>
<div>
<div style="border-width:1pt medium medium;border-style:solid none none;border-color:currentColor;padding:3pt 0cm 0cm">
<p class="MsoNormal"><b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US">From:</span></b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US"> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>James Dust<br>
<b>Sent:</b> Thursday, November 07, 2013 10:41 AM<br>
<b>To:</b> Brian Meade (brmeade); <a href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Phone VPN</span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<div>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">Thank you Brian,</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)">We believe we have done all of that so I will work back through the config.</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"> </span></p>
<div>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Tahoma","sans-serif";font-size:10pt">Kind Regards</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Tahoma","sans-serif";font-size:10pt"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125);font-family:"Tahoma","sans-serif";font-size:10pt">James Dust
<br>
</span><span style="color:rgb(31,73,125);font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US">Technical Infrastructure Engineer</span><span style="color:rgb(31,73,125);font-family:"Tahoma","sans-serif";font-size:10pt"><br>
Charles Stanley & Co Ltd <br>
Tel: 020 7149 6314 <br>
Mob: 07989 491136 <br>
mailto: <a href="mailto:james.dust@charles-stanley.co.uk" target="_blank">james.dust@charles-stanley.co.uk</a></span></p>
</div>
<p class="MsoNormal"><span style="color:rgb(31,73,125)"> </span></p>
<div>
<div style="border-width:1pt medium medium;border-style:solid none none;border-color:currentColor;padding:3pt 0cm 0cm">
<p class="MsoNormal"><b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US">From:</span></b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US"> Brian Meade (brmeade) [<a href="mailto:brmeade@cisco.com" target="_blank">mailto:brmeade@cisco.com</a>]
<br>
<b>Sent:</b> 07 November 2013 15:11<br>
<b>To:</b> James Dust; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: Phone VPN</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US">James,</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US">The ASA certificate needs to be added as a Phone-VPN-Trust under OS Administration->Security->Certificate Management. You then select that certificate under the VPN Gateway configuration in CUCM.
You then associate the VPN Group and VPN Profile to the Common Phone Profile and associate the Common Phone Profile to the phone.</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US">If you’re doing username/password authentication, that’s all you have to do. The certificate for the ASA will be in the phone’s config file. Just need to reset the phone on-site so it can download
it.</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US">If you want to do MIC-based authentication, you need to add the Manufacturing CA Trust certificate from OS Administration to the ASA as a trustpoint.</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US">If you want to do LSC-based authentication, you need to add the Publisher’s CAPF.pem certificate as a trustpoint on the ASA and Install the LSC on the phone.</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US">Good IP Phone Anyconnect documentation-
<a href="https://supportforums.cisco.com/docs/DOC-9124" target="_blank">https://supportforums.cisco.com/docs/DOC-9124</a></span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US"> </span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US">Brian</span></p>
<p class="MsoNormal"><span style="color:rgb(31,73,125)" lang="EN-US"> </span></p>
<div>
<div style="border-width:1pt medium medium;border-style:solid none none;border-color:currentColor;padding:3pt 0cm 0cm">
<p class="MsoNormal"><b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US">From:</span></b><span style="font-family:"Tahoma","sans-serif";font-size:10pt" lang="EN-US"> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>James Dust<br>
<b>Sent:</b> Thursday, November 07, 2013 9:24 AM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] Phone VPN</span></p>
</div>
</div>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<div>
<p class="MsoNormal">Afternoon all,</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">We are trying a proof of concept here for Cisco IP phone VPN and are stuck, as we don’t seem to be able to update the 9951 SIP phone we are using with the certificate needed to build the VPN tunnel.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">The phone has been added with a ‘common phone profile’ but we cannot see where the certificate has been installed (if at all)</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Versions are as so:</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Cucm: 8.6.2</p>
<p class="MsoNormal">Asa ver 9.1(2)</p>
<p class="MsoNormal">9951 phone load: sip9951.9-3-4-24</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Can anyone shed any light on what the correct process is to update the phone?</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif";font-size:10pt">Kind Regards</span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif";font-size:10pt"> </span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif";font-size:10pt">James</span>
</p>
<p class="MsoNormal"> </p>
</div>
<p style="margin-bottom:12pt" class="MsoNormal"><span style="font-family:"Arial","sans-serif""><br>
</span><strong><span style="color:rgb(153,204,0);font-family:"Arial","sans-serif";font-size:7.5pt">Consider the environment - Think before you print</span></strong><span style="font-family:"Arial","sans-serif";font-size:7.5pt"><br>
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</span><span style="font-family:"Arial","sans-serif";font-size:7.5pt">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility
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You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<br>
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Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL
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<p style="margin-bottom:12pt" class="MsoNormal"><span style="font-family:"Arial","sans-serif""><br>
</span><strong><span style="color:rgb(153,204,0);font-family:"Arial","sans-serif";font-size:7.5pt">Consider the environment - Think before you print</span></strong><span style="font-family:"Arial","sans-serif";font-size:7.5pt"><br>
</span><span style="font-family:"Arial","sans-serif";font-size:10pt"><br>
</span><span style="font-family:"Arial","sans-serif";font-size:7.5pt">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility
of the recipient to confirm this. <br>
<br>
You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<br>
<br>
Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL
</span><span style="font-family:"Arial","sans-serif";font-size:10pt"><a title="http://www.charles-stanley.co.uk/contact-us/disclosure/" href="http://www.charles-stanley.co.uk/contact-us/disclosure/" target="_blank"><span style="font-size:7.5pt">http://www.charles-stanley.co.uk/contact-us/disclosure/</span></a></span></p>
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<p style="margin-bottom:12pt" class="MsoNormal"><span style="font-family:"Arial","sans-serif""><br>
</span><strong><span style="color:rgb(153,204,0);font-family:"Arial","sans-serif";font-size:7.5pt">Consider the environment - Think before you print</span></strong><span style="font-family:"Arial","sans-serif";font-size:7.5pt"><br>
</span><span style="font-family:"Arial","sans-serif";font-size:10pt"><br>
</span><span style="font-family:"Arial","sans-serif";font-size:7.5pt">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility
of the recipient to confirm this. <br>
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You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<br>
<br>
Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL
</span><span style="font-family:"Arial","sans-serif";font-size:10pt"><a title="http://www.charles-stanley.co.uk/contact-us/disclosure/" href="http://www.charles-stanley.co.uk/contact-us/disclosure/" target="_blank"><span style="font-size:7.5pt">http://www.charles-stanley.co.uk/contact-us/disclosure/</span></a></span></p>
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<p style="margin-bottom:12pt" class="MsoNormal"><span style="font-family:"Arial","sans-serif""><br>
</span><strong><span style="color:rgb(153,204,0);font-family:"Arial","sans-serif";font-size:7.5pt">Consider the environment - Think before you print</span></strong><span style="font-family:"Arial","sans-serif";font-size:7.5pt"><br>
</span><span style="font-family:"Arial","sans-serif";font-size:10pt"><br>
</span><span style="font-family:"Arial","sans-serif";font-size:7.5pt">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility
of the recipient to confirm this. <br>
<br>
You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<br>
<br>
Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL
</span><span style="font-family:"Arial","sans-serif";font-size:10pt"><a title="http://www.charles-stanley.co.uk/contact-us/disclosure/" href="http://www.charles-stanley.co.uk/contact-us/disclosure/" target="_blank"><span style="font-size:7.5pt">http://www.charles-stanley.co.uk/contact-us/disclosure/</span></a></span></p>
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<p style="margin-bottom:12pt" class="MsoNormal"><span style="font-family:"Arial","sans-serif""><br>
</span><strong><span style="color:rgb(153,204,0);font-family:"Arial","sans-serif";font-size:7.5pt">Consider the environment - Think before you print</span></strong><span style="font-family:"Arial","sans-serif";font-size:7.5pt"><br>
</span><span style="font-family:"Arial","sans-serif";font-size:10pt"><br>
</span><span style="font-family:"Arial","sans-serif";font-size:7.5pt">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility
of the recipient to confirm this. <br>
<br>
You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<br>
<br>
Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL
</span><span style="font-family:"Arial","sans-serif";font-size:10pt"><a title="http://www.charles-stanley.co.uk/contact-us/disclosure/" href="http://www.charles-stanley.co.uk/contact-us/disclosure/" target="_blank"><span style="font-size:7.5pt">http://www.charles-stanley.co.uk/contact-us/disclosure/</span></a></span></p>
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</div>
<p style="margin-bottom:12pt" class="MsoNormal"><br>
_______________________________________________<br>
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<p class="MsoNormal"> </p>
</div>
</div>
<p style="margin-bottom:12pt" class="MsoNormal"><span style="font-family:"Arial","sans-serif""><br>
</span><strong><span style="color:rgb(153,204,0);font-family:"Arial","sans-serif";font-size:7.5pt">Consider the environment - Think before you print</span></strong><span style="font-family:"Arial","sans-serif";font-size:7.5pt"><br>
</span><span style="font-family:"Arial","sans-serif""><br>
</span><span style="font-family:"Arial","sans-serif";font-size:7.5pt">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility
of the recipient to confirm this. <br>
<br>
You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<br>
<br>
Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL
</span><span style="font-family:"Arial","sans-serif";font-size:10pt"><a title="http://www.charles-stanley.co.uk/contact-us/disclosure/" href="http://www.charles-stanley.co.uk/contact-us/disclosure/" target="_blank"><span style="font-size:7.5pt">http://www.charles-stanley.co.uk/contact-us/disclosure/</span></a></span></p>
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</div>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
</div>
</div>
<p style="margin-bottom:12pt" class="MsoNormal"><span style="font-family:"Arial","sans-serif""><br>
</span><strong><span style="color:rgb(153,204,0);font-family:"Arial","sans-serif";font-size:7.5pt">Consider the environment - Think before you print</span></strong><span style="font-family:"Arial","sans-serif";font-size:7.5pt"><br>
</span><span style="font-family:"Arial","sans-serif";font-size:10pt"><br>
</span><span style="font-family:"Arial","sans-serif";font-size:7.5pt">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility
of the recipient to confirm this. <br>
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You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<br>
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Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL
</span><span style="font-family:"Arial","sans-serif";font-size:10pt"><a title="http://www.charles-stanley.co.uk/contact-us/disclosure/" href="http://www.charles-stanley.co.uk/contact-us/disclosure/" target="_blank"><span style="font-size:7.5pt">http://www.charles-stanley.co.uk/contact-us/disclosure/</span></a></span></p>
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<font face="Arial"><br>
<font><font size="1"><font color="#99cc00"><strong>Consider the environment - Think before you print</strong></font><br>
</font><br>
</font><font size="1">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this.
<br>
<br>
You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<br>
<br>
Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL
</font></font><span style="font-family:"Arial","sans-serif";font-size:10pt"><a title="http://www.charles-stanley.co.uk/contact-us/disclosure/" href="http://www.charles-stanley.co.uk/contact-us/disclosure/" target="_blank"><font size="1">http://www.charles-stanley.co.uk/contact-us/disclosure/</font></a></span><br>
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