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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi all,<o:p></o:p></p>
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<p class="MsoNormal">I did an upgrade an upgrade recently for a customer for CUCM 8.x to 9.x. The license issued show -87 on the Enhanced (9.x) users on ELM. I deleted numerous un-used phones, User device profiles and end users. I re-synced a few times, removed
the CUCM and add it again and even restarted the ELM. The ELM count stay on -87. I have no idea how to reduce this total. Can anyone point me in a direction here what I could do?<o:p></o:p></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#6D6E71;mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-align:justify"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#6D6E71;mso-fareast-language:EN-ZA">Kind regards<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#6D6E71;mso-fareast-language:EN-ZA">Louis Koekemoer<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#6D6E71;mso-fareast-language:EN-ZA">Principle Systems Engineer – Converged Communications<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#6D6E71;mso-fareast-language:EN-ZA">Dimension Data Middle East & Africa<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#6D6E71;mso-fareast-language:EN-ZA">Tel: +27 (11) 575 6560<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#6D6E71;mso-fareast-language:EN-ZA">Fax: +27 (11) 576 6560<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#6D6E71;mso-fareast-language:EN-ZA">Mobile: +27 (71) 680 8790<o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="color:#69BE28;mso-fareast-language:EN-ZA"><a href="mailto:louis.koekemoer@dimensiondata.com">louis.koekemoer@dimensiondata.com</a></span></u><span style="color:#69BE28;mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:red;mso-fareast-language:EN-ZA">Planned Leave – 30/11/2013 – 05/01/2014<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:red;mso-fareast-language:EN-ZA">Planned Travel – 12/11/2013 – 13/11/2013<o:p></o:p></span></p>
<p class="MsoNormal"><a href="http://www.dimensiondata.com/Solutions/NetworkIntegration/Pages/Home.aspx"><span style="color:windowtext;mso-fareast-language:EN-ZA;text-decoration:none"><img border="0" width="440" height="124" id="Picture_x0020_1" src="cid:image001.jpg@01CEDFD8.FCF24970" alt="Description: Description: 21875_DD_NI_CC_Signature_v-1"></span></a><span style="color:#1F497D;mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-ZA">For more information about Dimension Data, please go to <a href="http://www.dimensiondata.com/" title="http://www.dimensiondata.com/">www.dimensiondata.com</a><o:p></o:p></span></p>
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</span><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#00B050;mso-fareast-language:EN-ZA">Before printing this email please think about the environment</span></b><b><span lang="EN-US" style="font-size:10.0pt;color:#00B050;mso-fareast-language:EN-ZA"> </span></b><span lang="EN-US" style="font-size:10.0pt;color:#00B050;mso-fareast-language:EN-ZA">
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