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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>It is a SIP integration. There is no mask set on the profile. I will be onsite later today and will take a look at what RTMT Port Monitor is showing.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thnaks<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Joe<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Chris Ward (chrward) [mailto:chrward@cisco.com] <br><b>Sent:</b> Thursday, November 21, 2013 9:04 AM<br><b>To:</b> Joe Pollere (AM); cisco-voip@puck.nether.net<br><b>Subject:</b> RE: Unity CxN 9.1.2 E164 on Primary<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>Joe,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>You should check the VM profile and make sure you aren’t abbreviating the extension. Also, you could look at the port status monitor and see what the calling number is.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Also, is this a SIP or SCCP integration?<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='color:#1F497D'>+Chris<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>TME - Unity Connection and MediaSense<o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip <a href="mailto:[mailto:cisco-voip-bounces@puck.nether.net]">[mailto:cisco-voip-bounces@puck.nether.net]</a> <b>On Behalf Of </b>Joe Pollere (AM)<br><b>Sent:</b> Thursday, November 21, 2013 7:53 AM<br><b>To:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><b>Subject:</b> [cisco-voip] Unity CxN 9.1.2 E164 on Primary<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Have Unity Cxn 9.1.2 with E164 configured on Primary Extn. When someone presses their messages button Unity is not recognizing the extension. It works fine if I define the E164 extn as an alternate. (Leaving messages works fine in both cases.)<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I thought starting with 8.6 E164 on primary was supported. Anyone having a similar issue?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Joe<span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>