<div dir="ltr">Here is the defect for this issue, and the fix is in 10.5<div><br><div><a href="https://tools.cisco.com/bugsearch/bug/CSCul53246">https://tools.cisco.com/bugsearch/bug/CSCul53246</a></div></div></div><div class="gmail_extra">
<br><br><div class="gmail_quote">On Mon, Nov 4, 2013 at 3:13 PM, Anthony Holloway <span dir="ltr"><<a href="mailto:avholloway+cisco-voip@gmail.com" target="_blank">avholloway+cisco-voip@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">It was case sensitivity on the MOH server name. <div><br></div><div>If you rename your MOH from MOH_2 to Sub2_MOH you will see it happen as well. <br>
<div><br></div><div>I played with all capitals and it started working.</div>
<div><br></div><div>I will report this via TAC and get an update out to the list. </div><div><br></div><div>Thanks Daniel. <div class="im"><br><br>On Monday, November 4, 2013, Anthony Holloway wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
That was helpful, thank you. <div><br></div><div>It looks like the issue is the counter not being incremented. </div><div><br></div><div>RTMT is showing 150 active streams and the SDI trace shows a counter of 0 for all four MOH. </div>
<div><br></div><div>In the SDI trace I see the line:</div><div>14:44:32.746 |MRM::updateMohCounter devName=SUB02B_MOH, countChange=1...</div><div><br></div><div>My actual MOH server is named Sub02b_MOH. note the case difference. I'm wonder if you have a case discrepancy as well?</div>
<div><br></div><div>I too am running 8.6(2a). Specifically 8.6.2.22029-1. </div><div><br></div><div>Thanks again. <br><br>On Monday, November 4, 2013, Daniel Pagan wrote:<br><blockquote style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="EN-US" link="blue" vlink="purple">
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<p><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">This is also my understanding of how CUCM allocates the same media resource type within the same MRG. My lab is currently on 8.6(2)a and I’m unable to recreate the problem
– I’ve placed two calls, back to back, and put both on hold while having two MOH servers (MOH_2 and MOH_3) in the same MRG assigned to the called device MRGL. CUCM allocated MOH_3 for the first call and MOH_2 for the second call.<u></u><u></u></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><u></u> <u></u></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Going to CCM SDI traces, do you see CUCM immediately allocating the same MOH server? In other words, is there a chance you might have missed previous MOH allocation failures
for your other MOH resources in the trace file? Do you see a <b><i>sendMohAllocateRequestToDevice</i></b> event for other MOH resources prior to the allocation of the overused MOH server?<u></u><u></u></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><u></u> <u></u></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Also, some trace entries that might be of interest:<u></u><u></u></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><u></u> <u></u></span></p>
<p><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#404040">MediaResourceCdpc(8)::createLookupTbl Name=MOH_2 Cepn=cfb5e1cd-fa16-495f-a380-7b7e75b1887c
<span style="background:yellow">Weight=0 Group=0 Counter=0</span><u></u><u></u></span></p>
<p><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#404040">MediaResourceCdpc(8)::createLookupTbl Name=MOH_3 Cepn=cf2d51e6-ece4-403b-b096-ed188521ab40
<span style="background:yellow">Weight=0 Group=0 Counter=1</span><u></u><u></u></span></p>
<p><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#404040"><u></u> <u></u></span></p>
<p><i><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">(<b>counter</b> = number of simultaneous allocations)<u></u><u></u></span></i></p>
<p><i><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">(<b>group</b> = the MRG priority within the MRGL)<u></u><u></u></span></i></p>
<p><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><u></u> <u></u></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">In the slight chance you do see other (failed) MOH allocation requests prior to the allocation of your overused MOH server, I would also look at and compare the capabilities
for the MOH and held party to make sure there’s a match:<u></u><u></u></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><u></u> <u></u></span></p>
<p><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#404040">logCapabilitiesinTrace -- MOH Caps = 4
<u></u><u></u></span></p>
<p><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#404040">logCapabilitiesinTrace -- Held Party Caps = 4 2 10<u></u><u></u></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><u></u> <u></u></span></p>
<p><i><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">(<b>4</b> = g711ulaw…
<b>2</b>= alaw)<u></u><u></u></span></i></p>
<p><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><u></u> <u></u></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Hopefully some of this helps.<u></u><u></u></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><u></u> <u></u></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Thx<u></u><u></u></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><u></u> <u></u></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""></span></p></div></div></blockquote></div>
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