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    <div class="moz-cite-prefix">Here it is Brian,<br>
      i hope it helps. But this time the fallback occured at 1 minute!<br>
      Also the time stamp on the console logs is not correct although
      the phone does have correct time.<br>
      Here is what time wan outage occured and the time it was
      registered to the srst.<br>
      <br>
      *Jan  2 09:58:00.425: %LINEPROTO-5-UPDOWN: Line protocol on
      Interface FastEthernet4, changed state to down<br>
      100.MexicoVGW#  <br>
      *Jan  2 09:59:00.965: %IPPHONE-6-REGISTER_NEW:
      ephone-1:SEPF029295A9946 IP:10.0.0.36 Socket:1 DeviceType:Phone
      has registered.<br>
      <br>
      BR<br>
      Anthony<br>
      <br>
      Óôéò 2/1/2014 5:56 ìì, ï/ç Brian Meade (brmeade) Ýãñáøå:<br>
    </div>
    <blockquote
cite="mid:81821DC0D419C14CA4280F710455819831EB618A@xmb-rcd-x15.cisco.com"
      type="cite">
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        <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D">Try
            VxWorks login as “admin” with no password.<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
        <div>
          <div style="border:none;border-top:solid #B5C4DF
            1.0pt;padding:3.0pt 0in 0in 0in">
            <p class="MsoNormal" style="line-height:normal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext">From:</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext">
                Anthony Kouloglou [<a class="moz-txt-link-freetext" href="mailto:akoul@dataways.gr">mailto:akoul@dataways.gr</a>]
                <br>
                <b>Sent:</b> Thursday, January 02, 2014 10:54 AM<br>
                <b>To:</b> Brian Meade (brmeade);
                <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck-nether.net">cisco-voip@puck-nether.net</a><br>
                <b>Subject:</b> Re: [cisco-voip] SRST 9.1 and 6961 with
                latest firmware<o:p></o:p></span></p>
          </div>
        </div>
        <p class="MsoNormal"><o:p> </o:p></p>
        <div>
          <p class="MsoNormal" style="margin-bottom:12.0pt">Hi Brian,<br>
            whatever i put there, i cannot log in using username default
            and password user:<br>
            <br>
            100.MexicoVGW#ssh -l cisco 10.0.0.36<br>
            Password: <br>
            <br>
*******************************************************************<br>
            **                                                              
            **<br>
            ** VOIP IPP firmware         SCCP
            9.4.1.3                        **<br>
            **                                                              
            **<br>
            **      compiled on     Nov  5 2013 at       
            14:54:07           **<br>
            **                                                              
            **<br>
            **                                                              
            **<br>
*******************************************************************<br>
            <br>
            <br>
            <br>
            VxWorks login: <br>
            Password: <br>
            Login incorrect<o:p></o:p></p>
          <div>
            <p class="MsoNormal"
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:normal"><b><span
                  style="font-size:10.0pt;mso-fareast-language:EL">ÌÖ×/Kind
                  Regards</span></b><o:p></o:p></p>
            <p class="MsoNormal"
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:normal"><b><span
                  style="font-size:10.0pt;mso-fareast-language:EL">Áíôþíçò
                  Êïýëïãëïõ - Anthony Kouloglou</span></b><o:p></o:p></p>
            <p class="MsoNormal"
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:normal"><b><i><span
                    style="font-size:8.0pt;mso-fareast-language:EL">Field
                    Network Engineer, Cisco UC Specialized</span></i></b><o:p></o:p></p>
            <p class="MsoNormal"
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:normal"><span
style="font-size:10.0pt;font-family:"Calibri","sans-serif""><br>
                <a moz-do-not-send="true" href="http://www.dataways.gr/"
                  title="blocked::http://www.dataways.gr/"><b><span
                      style="color:#17365D">DATAWAYS Communications S.A.</span></b></a><br>
                75, Kanari Str., GR-544 53 Thessaloniki - Greece<br>
                Phone +30 2310 953953</span><span
                style="font-size:10.0pt"> </span><span
style="font-size:10.0pt;font-family:"Calibri","sans-serif"">
                Fax +30 2310 953963</span><o:p></o:p></p>
          </div>
          <p class="MsoNormal" style="line-height:normal">Óôéò 2/1/2014
            5:35 ìì, ï/ç Brian Meade (brmeade) Ýãñáøå:<o:p></o:p></p>
        </div>
        <blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
          <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D">Anthony,</span><o:p></o:p></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D">Those
              console logs are very strange.  Almost nothing in them.</span><o:p></o:p></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D">Try
              configuring SSH on the phone and run the following debug
              commands once logged in:</span><o:p></o:p></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D">spy
              tstn 1</span><o:p></o:p></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D">spy
              psccp 1</span><o:p></o:p></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D">debug
              set provision 1</span><o:p></o:p></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D">That
              should hopefully give more information about what¢s going
              on.</span><o:p></o:p></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D">Brian</span><o:p></o:p></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
          <div>
            <div style="border:none;border-top:solid #B5C4DF
              1.0pt;padding:3.0pt 0in 0in 0in">
              <p class="MsoNormal"><b><span
style="font-size:10.0pt;line-height:115%;font-family:"Tahoma","sans-serif";color:windowtext">From:</span></b><span
style="font-size:10.0pt;line-height:115%;font-family:"Tahoma","sans-serif";color:windowtext">
                  Anthony Kouloglou [<a moz-do-not-send="true"
                    href="mailto:akoul@dataways.gr">mailto:akoul@dataways.gr</a>]
                  <br>
                  <b>Sent:</b> Thursday, January 02, 2014 10:27 AM<br>
                  <b>To:</b> Brian Meade (brmeade); <a
                    moz-do-not-send="true"
                    href="mailto:cisco-voip@puck-nether.net">cisco-voip@puck-nether.net</a><br>
                  <b>Subject:</b> Re: [cisco-voip] SRST 9.1 and 6961
                  with latest firmware</span><o:p></o:p></p>
            </div>
          </div>
          <p class="MsoNormal"> <o:p></o:p></p>
          <div>
            <p class="MsoNormal">Here are the console logs,<br>
              i realy can't see anything.<br>
              Can you?<br>
              wan outage at 08:54<br>
              srst registration at 08:57<br>
              <br>
              BR<br>
              Anthony<br>
              <br>
              Óôéò 2/1/2014 5:22 ìì, ï/ç Brian Meade (brmeade) Ýãñáøå:<o:p></o:p></p>
          </div>
          <blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
            <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D">Anthony,</span><o:p></o:p></p>
            <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
            <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D">It¢s
                possible the DNS timeout is causing additional delay. 
                Console log should show that though.</span><o:p></o:p></p>
            <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
            <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D">Thanks,</span><o:p></o:p></p>
            <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D">Brian
                Meade</span><o:p></o:p></p>
            <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
            <div>
              <div style="border:none;border-top:solid #B5C4DF
                1.0pt;padding:3.0pt 0in 0in 0in">
                <p class="MsoNormal"><b><span
style="font-size:10.0pt;line-height:115%;font-family:"Tahoma","sans-serif";color:windowtext">From:</span></b><span
style="font-size:10.0pt;line-height:115%;font-family:"Tahoma","sans-serif";color:windowtext">
                    Anthony Kouloglou [<a moz-do-not-send="true"
                      href="mailto:akoul@dataways.gr">mailto:akoul@dataways.gr</a>]
                    <br>
                    <b>Sent:</b> Thursday, January 02, 2014 10:21 AM<br>
                    <b>To:</b> Brian Meade (brmeade); <a
                      moz-do-not-send="true"
                      href="mailto:cisco-voip@puck-nether.net">cisco-voip@puck-nether.net</a><br>
                    <b>Subject:</b> Re: [cisco-voip] SRST 9.1 and 6961
                    with latest firmware</span><o:p></o:p></p>
              </div>
            </div>
            <p class="MsoNormal"> <o:p></o:p></p>
            <div>
              <p class="MsoNormal">Brian,<br>
                i cannot see anything suspicious at the log.<br>
                I am using dns name for ccms and it is sure that when
                the wan is out, dns is not accessible.<br>
                Could this be the reason?<br>
                <br>
                BR<br>
                Anthony<br>
                <br>
                Óôéò 2/1/2014 5:13 ìì, ï/ç Brian Meade (brmeade) Ýãñáøå:<o:p></o:p></p>
            </div>
            <blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
              <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D">Anthony,</span><o:p></o:p></p>
              <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
              <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D">Take
                  a look at the console logs to see if anything is
                  causing a delay.</span><o:p></o:p></p>
              <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
              <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D">The
                  SRST option will never display any sort of status
                  indication as the phone doesn¢t maintain a backup
                  registration with the SRST router.  It just fails over
                  to that option if all the CM¢s are down.</span><o:p></o:p></p>
              <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
              <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D">Brian</span><o:p></o:p></p>
              <p class="MsoNormal"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
              <div>
                <div style="border:none;border-top:solid #B5C4DF
                  1.0pt;padding:3.0pt 0in 0in 0in">
                  <p class="MsoNormal"><b><span
style="font-size:10.0pt;line-height:115%;font-family:"Tahoma","sans-serif";color:windowtext">From:</span></b><span
style="font-size:10.0pt;line-height:115%;font-family:"Tahoma","sans-serif";color:windowtext">
                      Anthony Kouloglou [<a moz-do-not-send="true"
                        href="mailto:akoul@dataways.gr">mailto:akoul@dataways.gr</a>]
                      <br>
                      <b>Sent:</b> Thursday, January 02, 2014 10:05 AM<br>
                      <b>To:</b> Brian Meade (brmeade); <a
                        moz-do-not-send="true"
                        href="mailto:cisco-voip@puck-nether.net">cisco-voip@puck-nether.net</a><br>
                      <b>Subject:</b> Re: [cisco-voip] SRST 9.1 and 6961
                      with latest firmware</span><o:p></o:p></p>
                </div>
              </div>
              <p class="MsoNormal"> <o:p></o:p></p>
              <div>
                <p class="MsoNormal">Well, <br>
                  i have upgraded to 9.4.1.3 and it worked!<br>
                  But i have to wait almost 2 and a half minutes! I
                  thought with the default settings for keepelives, in
                  90 seconds it should register!<br>
                  I have never waited more than 2 minutes...<br>
                  Sorry for that <span class="moz-smiley-s6">:-[ </span><br>
                  At the web page though, the 3rd option (srst) displays
                  only the IP of the srst with no indication if it is ok
                  or not.<br>
                  <br>
                  BR<br>
                  Anthony<br>
                  <br>
                  Óôéò 2/1/2014 3:32 ìì, ï/ç Anthony Kouloglou Ýãñáøå:<o:p></o:p></p>
              </div>
              <blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
                <div>
                  <p class="MsoNormal">Hi Brian,<br>
                    i have dowloaded the xml file for the 9.1.1sr1
                    phoneload.<br>
                    There it is clearly stated the name of the SRST and
                    it's IP address.<br>
                    The srst does not show on the phone's web page but
                    it gets registered to it when there is a WAN outage.<br>
                    I will upgrade and see the xml file and the
                    packet/console logs for 9.4.1.<br>
                    Just one last question: must the srst be shown as
                    srst in parenthesis () when everything is ok?<br>
                    for example, primary and secondary ccms are always
                    shown as (active) and (standby).<br>
                    <br>
                    BR<br>
                    Anthony<br>
                    <br>
                    <span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D">Anthony,</span><o:p></o:p></p>
                </div>
                <blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
                  <div>
                    <p class="MsoNormal"
                      style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
                    <p class="MsoNormal"
                      style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D">The
                        phone console logs and a packet capture on the
                        phone side will probably help with determining
                        why the phone isn¢t registering with the SRST
                        router.</span><o:p></o:p></p>
                    <p class="MsoNormal"
                      style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
                    <p class="MsoNormal"
                      style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D">On
                        the old firmware, there was a bug where the SRST
                        address didn¢t properly show up.  Having trouble
                        finding it though.</span><o:p></o:p></p>
                    <p class="MsoNormal"
                      style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
                    <p class="MsoNormal"
                      style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D">Brian</span><o:p></o:p></p>
                    <p class="MsoNormal"
                      style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
                    <div>
                      <div style="border:none;border-top:solid #B5C4DF
                        1.0pt;padding:3.0pt 0in 0in 0in">
                        <p class="MsoNormal"
                          style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span
style="font-size:10.0pt;line-height:115%;font-family:"Tahoma","sans-serif";color:windowtext">From:</span></b><span
style="font-size:10.0pt;line-height:115%;font-family:"Tahoma","sans-serif";color:windowtext">
                            cisco-voip [<a moz-do-not-send="true"
                              href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
                            <b>On Behalf Of </b>Anthony Kouloglou<br>
                            <b>Sent:</b> Wednesday, January 01, 2014
                            11:26 AM<br>
                            <b>To:</b> <a moz-do-not-send="true"
                              href="mailto:cisco-voip@puck-nether.net">cisco-voip@puck-nether.net</a><br>
                            <b>Subject:</b> [cisco-voip] SRST 9.1 and
                            6961 with latest firmware</span><o:p></o:p></p>
                      </div>
                    </div>
                    <p class="MsoNormal"
                      style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
                    <p class="MsoNormal"
                      style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi
                      all,<br>
                      i wish you a happy new year!<br>
                      I have an 6961, running the latest 9.4.1 firmware
                      which registers on CUCM 9.1.<br>
                      It is at a remote site which has an 881v where
                      call-manager-fallback is configured (SRST 9.1)<br>
                      Although it gets the srst as a third option after
                      the Publisher and subscriber, when the wan
                      connection to the main site is off, it does not
                      even try to get registered! (i have debugged
                      ephone registration)<br>
                      I have downgraded to 9.3 and 9.2 and still
                      nothing.<br>
                      Finally, when i downgraded to 9.1.1sr1 it started
                      to get register to the SRST.<br>
                      Funny thing is that web page of the phone does not
                      report the srst after the 2 ccms!<br>
                      Any ideas would be appreciated!<br>
                      <br>
                      BR <br>
                      Anthony <o:p></o:p></p>
                  </div>
                </blockquote>
                <p class="MsoNormal"> <o:p></o:p></p>
              </blockquote>
              <p class="MsoNormal"> <o:p></o:p></p>
            </blockquote>
            <p class="MsoNormal"> <o:p></o:p></p>
          </blockquote>
          <p class="MsoNormal"> <o:p></o:p></p>
        </blockquote>
        <p class="MsoNormal" style="line-height:normal"><o:p> </o:p></p>
      </div>
    </blockquote>
    <br>
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