<div dir="ltr"><p style="margin:0px;padding:0px;border:0px;font-size:12px;vertical-align:baseline;color:rgb(61,61,61);line-height:18px">Well I figured it out.</p><p style="margin:0px;padding:0px;border:0px;font-size:12px;vertical-align:baseline;color:rgb(61,61,61);line-height:18px;min-height:8pt;height:8pt">
 </p><p style="margin:0px;padding:0px;border:0px;font-size:12px;vertical-align:baseline;color:rgb(61,61,61);line-height:18px">the Lync Cache was bad.</p><p style="margin:0px;padding:0px;border:0px;font-size:12px;vertical-align:baseline;color:rgb(61,61,61);line-height:18px;min-height:8pt;height:8pt">
 </p><p style="margin:0px;padding:0px;border:0px;font-size:12px;vertical-align:baseline;color:rgb(61,61,61);line-height:18px">Kill Lync, cuci-lync, and outlook.</p><p style="margin:0px;padding:0px;border:0px;font-size:12px;vertical-align:baseline;color:rgb(61,61,61);line-height:18px;min-height:8pt;height:8pt">
 </p><p style="margin:0px;padding:0px;border:0px;font-size:12px;vertical-align:baseline;color:rgb(61,61,61);line-height:18px"><span style="margin:0px;padding:0px;border:0px;font-weight:inherit;font-style:inherit;font-size:12px;font-family:inherit;vertical-align:baseline">Delete the cache located at c:\users\userid\appdata\local\microsoft\office\15.0\lync\</span><a class="" href="mailto:sip_userid@domain.com" style="margin:0px;padding:1px 0px 1px 17px;border:0px;font-weight:inherit;font-style:inherit;font-size:12px;font-family:inherit;vertical-align:baseline;background-color:transparent;zoom:1;background-image:url(https://communities.cisco.com/6.0.2.0/images/jive-icon-email-12x12.png);color:rgb(10,99,167);text-decoration:none;background-repeat:no-repeat no-repeat">sip_userid@domain.com</a></p>
<p style="margin:0px;padding:0px;border:0px;font-size:12px;vertical-align:baseline;color:rgb(61,61,61);line-height:18px;min-height:8pt;height:8pt"> </p><p style="margin:0px;padding:0px;border:0px;font-size:12px;vertical-align:baseline;color:rgb(61,61,61);line-height:18px">
open outlook, lync and cucilync</p><p style="margin:0px;padding:0px;border:0px;font-size:12px;vertical-align:baseline;color:rgb(61,61,61);line-height:18px;min-height:8pt;height:8pt"> </p><p style="margin:0px;padding:0px;border:0px;font-size:12px;vertical-align:baseline;color:rgb(61,61,61);line-height:18px">
and all is good again.</p><p style="margin:0px;padding:0px;border:0px;font-size:12px;vertical-align:baseline;color:rgb(61,61,61);line-height:18px;min-height:8pt;height:8pt"> </p><p style="margin:0px;padding:0px;border:0px;font-size:12px;vertical-align:baseline;color:rgb(61,61,61);line-height:18px">
Hope this helps someone else.</p><p style="margin:0px;padding:0px;border:0px;font-size:12px;vertical-align:baseline;color:rgb(61,61,61);line-height:18px;min-height:8pt;height:8pt"> </p><p style="margin:0px;padding:0px;border:0px;font-size:12px;vertical-align:baseline;color:rgb(61,61,61);line-height:18px">
Scott</p></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Thu, Jan 2, 2014 at 7:30 PM, Tim Smith <span dir="ltr"><<a href="mailto:tim.smith@enject.com.au" target="_blank">tim.smith@enject.com.au</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">





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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3a3a3a">Hey mate,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3a3a3a"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3a3a3a">What version of CUCI Lync?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3a3a3a">Do you mean for incoming calls? Calling name?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3a3a3a">Do your extension numbers match exactly what is in LDAP phone number fields? Or do they require translation?<br>

<br>
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3a3a3a">CUCI Lync should be trying to look up the calling number in your directory –  perhaps it is getting a different match.<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3a3a3a"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3a3a3a">Cheers,<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3a3a3a"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3a3a3a">Tim</span><span lang="EN-US" style="font-size:8.5pt;font-family:"Verdana","sans-serif";color:#f15a23"><u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3a3a3a"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Scott Voll<br>
<b>Sent:</b> Friday, 3 January 2014 5:47 AM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] cucilync appearance<u></u><u></u></span></p><div class="im">
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">can someone tell me why with cucilync I would have one name on the phone (correct) and a different name on the computer display (wrong)?<u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Thanks<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">scott<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
</div>
</div></div>
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</blockquote></div><br></div>