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<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Hi Brian,</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Yes the Common Phone Profile is definitely applied, can I get the config file from the web page of the phone and if so where?</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Kind regards</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"; color:#1F497D">James Dust
<br>
</span><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif"; color:#1F497D">Technical Infrastructure Engineer</span><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"; color:#1F497D"><br>
Charles Stanley & Co Ltd <br>
Tel: <a href="tel:020%207149%206314"><span style="color:#006AE3">020 7149 6314</span></a>
<br>
Mob: <a href="tel:07989%20491136"><span style="color:#006AE3">07989 491136</span></a>
<br>
mailto: <a href="mailto:james.dust@charles-stanley.co.uk">james.dust@charles-stanley.co.uk</a></span><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> Brian Meade (brmeade) [mailto:brmeade@cisco.com]
<br>
<b>Sent:</b> 27 January 2014 14:43<br>
<b>To:</b> James Dust; 'cisco-voip@puck.nether.net'<br>
<b>Subject:</b> RE: 7945 VPN option</span></p>
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<p class="MsoNormal"> </p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">James,</span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Do you have the correct Common Phone Profile applied to the phone in CUCM with the VPN settings? Does the phone’s config file have the VPN settings?</span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Thanks,</span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Brian</span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> James Dust [mailto:james.dust@charles-stanley.co.uk]
<br>
<b>Sent:</b> Saturday, January 25, 2014 8:54 AM<br>
<b>To:</b> Brian Meade (brmeade); 'cisco-voip@puck.nether.net'<br>
<b>Subject:</b> RE: 7945 VPN option</span></p>
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<p class="MsoNormal"><span lang="EN-US"> </span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Afternoon Brian,</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">I have checked this and Auto Network Detect is off.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Do you have any other suggestions?</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">The firmware level is: SCCP45.9-3-1SR1-1S</span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> Brian Meade (brmeade) [<a href="mailto:brmeade@cisco.com">mailto:brmeade@cisco.com</a>]
<br>
<b>Sent:</b> 24 January 2014 20:28<br>
<b>To:</b> James Dust; 'cisco-voip@puck.nether.net'<br>
<b>Subject:</b> RE: 7945 VPN option</span></p>
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<p class="MsoNormal"> </p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">If you’re using Auto Network Detect, that’s probably the issue since you can’t manually connect with Auto Network Detect turned on the VPN profile.</span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Brian</span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>James Dust<br>
<b>Sent:</b> Friday, January 24, 2014 3:02 PM<br>
<b>To:</b> 'cisco-voip@puck.nether.net'<br>
<b>Subject:</b> [cisco-voip] 7945 VPN option</span></p>
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<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US">Evening everyone, </span></p>
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<p class="MsoNormal"><span lang="EN-US"> </span></p>
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<p class="MsoNormal"><span lang="EN-US">We have been deploying Cisco 7945 IP phones to our home users for use with our ASA VPN solution. The user plugs their phone into the the home DSL and connects using the by enabling the VPN option on the phone.</span></p>
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<p class="MsoNormal"><span lang="EN-US"> </span></p>
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<p class="MsoNormal"><span lang="EN-US">I have reviewed a batch of 7945's and configured then in the normal manor, however when trying to enable the VPN I get the message 'key not enabled here'</span></p>
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<p class="MsoNormal"><span lang="EN-US"> </span></p>
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<p class="MsoNormal"><span lang="EN-US">I have looked to the options on the phone on cucm but can't see anything onviouslt wrong.</span></p>
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<p class="MsoNormal"><span lang="EN-US"> </span></p>
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<p class="MsoNormal"><span lang="EN-US">Has anyone seen this?</span></p>
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<p class="MsoNormal"><span lang="EN-US"><br>
Regards<br>
<br>
James<br>
<br>
Sent from my iPhone </span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-US" style="font-family:"Arial","sans-serif""><br>
</span><strong><span lang="EN-US" style="font-size:7.5pt; font-family:"Arial","sans-serif"; color:#99CC00">Consider the environment - Think before you print</span></strong><span lang="EN-US" style="font-size:7.5pt; font-family:"Arial","sans-serif""><br>
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You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<br>
<br>
Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL
</span><span lang="EN-US" style="font-size:10.0pt; font-family:"Arial","sans-serif""><a href="http://www.charles-stanley.co.uk/contact-us/disclosure/" title="http://www.charles-stanley.co.uk/contact-us/disclosure/"><span style="font-size:7.5pt">http://www.charles-stanley.co.uk/contact-us/disclosure/</span></a></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Arial","sans-serif""><br>
</span><strong><span style="font-size:7.5pt; font-family:"Arial","sans-serif"; color:#99CC00">Consider the environment - Think before you print</span></strong><span style="font-size:7.5pt; font-family:"Arial","sans-serif""><br>
</span><span style="font-size:10.0pt; font-family:"Arial","sans-serif""><br>
</span><span style="font-size:7.5pt; font-family:"Arial","sans-serif"">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility
of the recipient to confirm this. <br>
<br>
You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<br>
<br>
Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL
</span><span style="font-size:10.0pt; font-family:"Arial","sans-serif""><a href="http://www.charles-stanley.co.uk/contact-us/disclosure/" title="http://www.charles-stanley.co.uk/contact-us/disclosure/"><span style="font-size:7.5pt">http://www.charles-stanley.co.uk/contact-us/disclosure/</span></a></span></p>
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<br>
You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<br>
<br>
Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL
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