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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">James,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Do you have the correct Common Phone Profile applied to the phone in CUCM with the VPN settings? Does the phone’s config file have the VPN settings?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Brian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> James Dust [mailto:james.dust@charles-stanley.co.uk]
<br>
<b>Sent:</b> Saturday, January 25, 2014 8:54 AM<br>
<b>To:</b> Brian Meade (brmeade); 'cisco-voip@puck.nether.net'<br>
<b>Subject:</b> RE: 7945 VPN option<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Afternoon Brian,</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I have checked this and Auto Network Detect is off.</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Do you have any other suggestions?</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">The firmware level is: SCCP45.9-3-1SR1-1S</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Brian Meade (brmeade) [<a href="mailto:brmeade@cisco.com">mailto:brmeade@cisco.com</a>]
<br>
<b>Sent:</b> 24 January 2014 20:28<br>
<b>To:</b> James Dust; 'cisco-voip@puck.nether.net'<br>
<b>Subject:</b> RE: 7945 VPN option</span><span lang="EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">If you’re using Auto Network Detect, that’s probably the issue since you can’t manually connect with Auto Network Detect turned on the VPN profile.</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Brian</span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>James Dust<br>
<b>Sent:</b> Friday, January 24, 2014 3:02 PM<br>
<b>To:</b> 'cisco-voip@puck.nether.net'<br>
<b>Subject:</b> [cisco-voip] 7945 VPN option</span><span lang="EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal"> <span lang="EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal">Evening everyone, <span lang="EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal"> <span lang="EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal">We have been deploying Cisco 7945 IP phones to our home users for use with our ASA VPN solution. The user plugs their phone into the the home DSL and connects using the by enabling the VPN option on the phone.<span lang="EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal"> <span lang="EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal">I have reviewed a batch of 7945's and configured then in the normal manor, however when trying to enable the VPN I get the message 'key not enabled here'<span lang="EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal"> <span lang="EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal">I have looked to the options on the phone on cucm but can't see anything onviouslt wrong.<span lang="EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal"> <span lang="EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal">Has anyone seen this?<span lang="EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal"><br>
Regards<br>
<br>
James<br>
<br>
Sent from my iPhone <span lang="EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Arial","sans-serif""><br>
</span><strong><span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#99CC00">Consider the environment - Think before you print</span></strong><span style="font-size:7.5pt;font-family:"Arial","sans-serif""><br>
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You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<br>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-GB" style="font-family:"Arial","sans-serif""><br>
</span><strong><span lang="EN-GB" style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#99CC00">Consider the environment - Think before you print</span></strong><span lang="EN-GB" style="font-size:7.5pt;font-family:"Arial","sans-serif""><br>
</span><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif""><br>
</span><span lang="EN-GB" style="font-size:7.5pt;font-family:"Arial","sans-serif"">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it
is the responsibility of the recipient to confirm this. <br>
<br>
You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<br>
<br>
Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL
</span><span lang="EN-GB" style="font-size:10.0pt;font-family:"Arial","sans-serif""><a href="http://www.charles-stanley.co.uk/contact-us/disclosure/" title="http://www.charles-stanley.co.uk/contact-us/disclosure/"><span style="font-size:7.5pt">http://www.charles-stanley.co.uk/contact-us/disclosure/</span></a></span><span lang="EN-GB"><o:p></o:p></span></p>
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