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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>In my case 7.1.5 was a DRS restored to a lab VM. Shutdown then snapshot. Booted. Then the cop files applied. Then shutdown for a snapshot. Then booted. Then went to run the 9.1.2 upgrade when I got the error and setup a root support account to correct the bug.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>In the lab I use snapshots should I need to-retest some part of the process later.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> Lelio Fulgenzi [mailto:lelio@uoguelph.ca] <br><b>Sent:</b> Monday, February 03, 2014 10:55 AM<br><b>To:</b> Jason Aarons (AM); Henry Gicheru (KE)<br><b>Cc:</b> cisco-voip (cisco-voip@puck.nether.net)<br><b>Subject:</b> Re: [cisco-voip] jump upgrade "license disabling" step...<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><br>Hello Henry, Jason;<br><br>Can you confirm whether you applied the COP refresh on physical hardware?<br><br>Thanks!<o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst, Network Infrastructure<br>Computing and Communications Services (CCS)<br>University of Guelph<br><br>519</span><span style='font-size:10.0pt;font-family:"Cambria Math","serif";color:black'>‐</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>824</span><span style='font-size:10.0pt;font-family:"Cambria Math","serif";color:black'>‐</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>4120 Ext 56354<br><a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a><br><a href="http://www.uoguelph.ca/ccs">www.uoguelph.ca/ccs</a><br>Room 037, Animal Science and Nutrition Building<br>Guelph, Ontario, N1G 2W1<o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p> </o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><hr size=2 width="100%" align=center id=zwchr></span></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-family:"Helvetica","sans-serif";color:black'>From: </span></b><span style='font-family:"Helvetica","sans-serif";color:black'>"Jason Aarons (AM)" <<a href="mailto:jason.aarons@dimensiondata.com">jason.aarons@dimensiondata.com</a>><br><b>To: </b>"Henry Gicheru (KE)" <<a href="mailto:Henry.Gicheru@ke.dimensiondata.com">Henry.Gicheru@ke.dimensiondata.com</a>>, "Henry Gicheru (KE)" <<a href="mailto:Henry.Gicheru@ke.dimensiondata.com">Henry.Gicheru@ke.dimensiondata.com</a>>, "Lelio Fulgenzi" <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>>, "cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>)" <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br><b>Sent: </b>Monday, February 3, 2014 9:15:57 AM<br><b>Subject: </b>RE: [cisco-voip] jump upgrade "license disabling" step...<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I used ciscocm.refresh_upgrade_v1.3.cop.sgn prior to upgrading and still encountered that bug. Fix was to have TAC root in and rename the file in the bugid.</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Henry Gicheru (KE)<br><b>Sent:</b> Monday, February 03, 2014 5:08 AM<br><b>To:</b> Henry Gicheru (KE); Lelio Fulgenzi; cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>)<br><b>Subject:</b> Re: [cisco-voip] jump upgrade "license disabling" step...</span><span style='color:black'><o:p></o:p></span></p></div></div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>The bug ID is CSCuj10105 and COP v1.3 does the trick. <o:p></o:p></span></p><div><div><p class=MsoNormal><span style='color:black'><br><br></span><span style='font-size:10.0pt;color:black'>Regards,<br>Henry Gicheru<br>Dimension Data East Africa<br>Cell: +254(0)733 477 307</span><span style='color:black'> <o:p></o:p></span></p></div></div><p class=MsoNormal><span style='color:black'><br><br><br>"Henry Gicheru (KE)" <<a href="mailto:Henry.Gicheru@ke.dimensiondata.com" target="_blank">Henry.Gicheru@ke.dimensiondata.com</a>> wrote:<br><br><br> Hi lelio, <o:p></o:p></span></p><div><p class=MsoNormal><span style='color:black'>I have done this and you have to do the latest cop version 1.3 for the "licensing disabling" otherwise the other cop versions will bring an error that "upgrade is prohibited in License Grace Period"<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'>Do the cop file install before you restore the backup.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='color:black'>There is a bug to that effect of Cop version.<br><br><br></span><span style='font-size:10.0pt;color:black'>Regards,<br>Henry Gicheru<br>Dimension Data East Africa<br>Cell: +254(0)733 477 307</span><span style='color:black'> <o:p></o:p></span></p></div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='color:black'><br><br><br>Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>> wrote:<br><br><br><o:p></o:p></span></p><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><br>I'm performing a "modified" jump upgrade from v7 to v9, in so much as that we are using physical hardware as the target, not VMs. I asked this a couple of times during webinars and our account team, and there were no red flags raised.<br><br>I just want to be sure that the "licensing disabling" step, the step that allows me to reinstall v7 on the servers and upgrade them without having to rehost, is covered by installing the refresh upgrade (RU) COP file. <br><br>I'm going to re-read the jump upgrade document again in more detail, but from the few times I have read it, there was no mention of any other software to disable the licensing.<br><br>Lelio</span><span style='color:black'><o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst, Network Infrastructure<br>Computing and Communications Services (CCS)<br>University of Guelph<br><br>519</span><span style='font-size:10.0pt;font-family:"Cambria Math","serif";color:black'>‐</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>824</span><span style='font-size:10.0pt;font-family:"Cambria Math","serif";color:black'>‐</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>4120 Ext 56354<br><a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a><br><a href="http://www.uoguelph.ca/ccs" target="_blank">www.uoguelph.ca/ccs</a><br>Room 037, Animal Science and Nutrition Building<br>Guelph, Ontario, N1G 2W1</span><span style='color:black'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'> </span><span style='color:black'><o:p></o:p></span></p></div><p class=MsoNormal><span style='color:black'><br><br></span><span style='color:white'>itevomcid</span><span style='color:black'> <o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p> </o:p></span></p></div></div></body></html>