<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: verdana,helvetica,sans-serif; font-size: 10pt; color: #000000'><br>Hello Henry, Jason;<br><br>Can you confirm whether you applied the COP refresh on physical hardware?<br><br>Thanks!<br><br><div><span name="x"></span>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst, Network Infrastructure<br>Computing and Communications Services (CCS)<br>University of Guelph<br><br>519‐824‐4120 Ext 56354<br>lelio@uoguelph.ca<br>www.uoguelph.ca/ccs<br>Room 037, Animal Science and Nutrition Building<br>Guelph, Ontario, N1G 2W1<span name="x"></span><br></div><br><hr id="zwchr"><div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><b>From: </b>"Jason Aarons (AM)" <jason.aarons@dimensiondata.com><br><b>To: </b>"Henry Gicheru (KE)" <Henry.Gicheru@ke.dimensiondata.com>, "Henry Gicheru (KE)" <Henry.Gicheru@ke.dimensiondata.com>, "Lelio Fulgenzi" <lelio@uoguelph.ca>, "cisco-voip (cisco-voip@puck.nether.net)" <cisco-voip@puck.nether.net><br><b>Sent: </b>Monday, February 3, 2014 9:15:57 AM<br><b>Subject: </b>RE: [cisco-voip] jump upgrade "license disabling" step...<br><br><style><!--
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--></style><div class="WordSection1"><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I used ciscocm.refresh_upgrade_v1.3.cop.sgn prior to upgrading and still encountered that bug. Fix was to have TAC root in and rename the file in the bugid.</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p><div><div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Henry Gicheru (KE)<br><b>Sent:</b> Monday, February 03, 2014 5:08 AM<br><b>To:</b> Henry Gicheru (KE); Lelio Fulgenzi; cisco-voip (cisco-voip@puck.nether.net)<br><b>Subject:</b> Re: [cisco-voip] jump upgrade "license disabling" step...</span></p></div></div><p class="MsoNormal"> </p><p class="MsoNormal">The bug ID is CSCuj10105 and COP v1.3 does the trick. </p><div><div><p class="MsoNormal"><br><br><span style="font-size:10.0pt">Regards,<br>Henry Gicheru<br>Dimension Data East Africa<br>Cell: +254(0)733 477 307</span> </p></div></div><p class="MsoNormal"><br><br><br>"Henry Gicheru (KE)" <<a href="mailto:Henry.Gicheru@ke.dimensiondata.com" target="_blank">Henry.Gicheru@ke.dimensiondata.com</a>> wrote:<br><br><br> Hi lelio, </p><div><p class="MsoNormal">I have done this and you have to do the latest cop version 1.3 for the "licensing disabling" otherwise the other cop versions will bring an error that "upgrade is prohibited in License Grace Period"</p></div><div><p class="MsoNormal">Do the cop file install before you restore the backup.</p></div><div><p class="MsoNormal">There is a bug to that effect of Cop version.<br><br><br><span style="font-size:10.0pt">Regards,<br>Henry Gicheru<br>Dimension Data East Africa<br>Cell: +254(0)733 477 307</span> </p></div><p class="MsoNormal" style="margin-bottom:12.0pt"><br><br><br>Lelio Fulgenzi <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>> wrote:<br><br><br><br></p><div><p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black"><br>I'm performing a "modified" jump upgrade from v7 to v9, in so much as that we are using physical hardware as the target, not VMs. I asked this a couple of times during webinars and our account team, and there were no red flags raised.<br><br>I just want to be sure that the "licensing disabling" step, the step that allows me to reinstall v7 on the servers and upgrade them without having to rehost, is covered by installing the refresh upgrade (RU) COP file. <br><br>I'm going to re-read the jump upgrade document again in more detail, but from the few times I have read it, there was no mention of any other software to disable the licensing.<br><br>Lelio</span></p><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst, Network Infrastructure<br>Computing and Communications Services (CCS)<br>University of Guelph<br><br>519</span><span style="font-size:10.0pt;font-family:"Cambria Math","serif";color:black">‐</span><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">824</span><span style="font-size:10.0pt;font-family:"Cambria Math","serif";color:black">‐</span><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">4120 Ext 56354<br><a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a><br><a href="http://www.uoguelph.ca/ccs" target="_blank">www.uoguelph.ca/ccs</a><br>Room 037, Animal Science and Nutrition Building<br>Guelph, Ontario, N1G 2W1</span></p></div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black"> </span></p></div><p class="MsoNormal"><br><br><span style="color:white">itevomcid</span> </p></div></div><br></div></body></html>