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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Lelio,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>After you change the “Prepare cluster for Rollback to Pre 8” according to CCM you MUST restart the following services on all nodes, in the order described, immediately after setting this parameter to True: First, restart the Trust Verification Service (TVS) on all nodes; next, restart the TFTP service on all nodes that have TFTP activated; last, return to the Enterprise Parameters Configuration window and click the Reset button to reset all phones. When those three steps are completed and have been performed in the specified order, the cluster will be ready for rollback.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>To Change the cluster back to a “Secure Cluster” you must follow the same instructions after you change the parameter back.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Tommy<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><b><span style='font-size:13.5pt;font-family:"Arial","sans-serif";color:#3C61AF'>Tommy Schlotterer</span></b><span style='font-size:13.5pt;font-family:"Arial","sans-serif";color:#3C61AF'> | Systems Engineer<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Arial","sans-serif";color:#3C61AF'>CCNA, CCNA Voice<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><img width=363 height=97 id="Picture_x0020_1" src="cid:image001.png@01CF2D94.26AB8B60" alt="cid:image001.png@01CE772F.FD5E7F80"><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.5pt;font-family:"Calibri","sans-serif";color:#3A5FAD'>48325 Alpha Dr. Ste. 150</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.5pt;font-family:"Calibri","sans-serif";color:#3A5FAD'>Wixom, MI 48393</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Calibri","sans-serif";color:#3A5FAD'>p</span></b><span style='font-size:8.5pt;font-family:"Calibri","sans-serif";color:#3A5FAD'> 248.468.0710</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Calibri","sans-serif";color:#3A5FAD'>e</span></b><span style='font-size:8.5pt;font-family:"Calibri","sans-serif";color:#3A5FAD'> </span><span style='font-size:8.5pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="mailto:tschlotterer@netechcorp.com"><span style='color:blue'>tschlotterer@netechcorp.com</span></a><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Calibri","sans-serif";color:#3A5FAD'>w </span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="http://netechcorp.com/"><b><span style='font-size:8.5pt;color:blue'>netechcorp.com</span></b></a></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Lelio Fulgenzi<br><b>Sent:</b> Wednesday, February 19, 2014 4:38 PM<br><b>To:</b> cisco-voip voyp list<br><b>Subject:</b> [cisco-voip] unexpected behaviour with "Prepare Cluster for Rollback" and migrating phones between v9 and v7 cluster<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><br>OK, now I am officially confused. ;)<br><br>I was under the impression that once a phone has registered to a v9 cluster, it downloads an ITL trust list/file which prevents it from registering to a v7 cluster. To help with this, the "Prepare Cluster for Rollback" enterprise parameter was introduced.<br><br>Here's what I did:<o:p></o:p></span></p><ul type=disc><li class=MsoNormal style='color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>upgraded offline cluster (all servers had same hostname and IP address)<o:p></o:p></span></li><li class=MsoNormal style='color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>set the "Prepare Cluster for Rollback" parameter to True and clicked Save (because there were no phones registered, I did not "Apply Changes")<o:p></o:p></span></li><li class=MsoNormal style='color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>plugged phones into the offline network<o:p></o:p></span></li><li class=MsoNormal style='color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>phones registered to the new offline v9 cluster<o:p></o:p></span></li><li class=MsoNormal style='color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>checked phone security pages - they showed ITL files listed (that long string of numbers)<o:p></o:p></span></li><li class=MsoNormal style='color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>thinking it was the "Apply Changes" that missed something, I clicked that<o:p></o:p></span></li><li class=MsoNormal style='color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>phones restarted, but still showed an ITL file<o:p></o:p></span></li><li class=MsoNormal style='color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>brought a phone back to the live network, phone registered to the v7 cluster (still has an ITL file listed)<o:p></o:p></span></li><li class=MsoNormal style='color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>on offline cluster, change the "Prepare Cluster for Rollback" to False, clicked Save, clicked Apply Changes (phones restarted, and showed an ITL file)<o:p></o:p></span></li><li class=MsoNormal style='color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>I picked up one of the phones from the offline network (now in rollback=false mode) and brought it to the live network. It registered to the v7 cluster.<o:p></o:p></span></li></ul><p><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>So what I see are a few things confusing me:<o:p></o:p></span></p><ul type=disc><li class=MsoNormal style='color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Why do phones still have ITL files if the cluster is in rollback mode. This is not a big deal, but I'd like to be able to tell from the phone when it's registered with the "Prepare Cluster for Rollback" set to TRUE.<o:p></o:p></span></li><li class=MsoNormal style='color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Why does a phone that registers to a v7 cluster still have it's ITL file set?<o:p></o:p></span></li><li class=MsoNormal style='color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2'><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>Why (and this is the one that gets me) does a phone that was on v9 with "Prepare Cluster for Rollback" set to FALSE successfully register to the v7 cluster?<o:p></o:p></span></li></ul><p><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>Is the ITL trust list a simple hash of the IP addresses and host names of the cluster members? If I don't change anything, things will continue to work?<o:p></o:p></span></p><p><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p> </o:p></span></p><p><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>Is something wrong with my logic and steps? I was testing with a 7942 and a 7962.<o:p></o:p></span></p><p><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p> </o:p></span></p><p><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>Lelio<o:p></o:p></span></p><p><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst, Network Infrastructure<br>Computing and Communications Services (CCS)<br>University of Guelph<br><br>519</span><span style='font-size:10.0pt;font-family:"Cambria Math","serif";color:black'>‐</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>824</span><span style='font-size:10.0pt;font-family:"Cambria Math","serif";color:black'>‐</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>4120 Ext 56354<br><a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a><br><a href="http://www.uoguelph.ca/ccs">www.uoguelph.ca/ccs</a><br>Room 037, Animal Science and Nutrition Building<br>Guelph, Ontario, N1G 2W1<o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p> </o:p></span></p></div></div></body></html>