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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">A reboot to play the WAV file??????? Differently not required – unless the system is hung – but then there would be lots of other problems besides an orphaned
WAV file.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">What version are you on?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Neal Haas<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>AbdusSaboor Khan<br>
<b>Sent:</b> Thursday, February 20, 2014 7:34 AM<br>
<b>To:</b> Ryan Burtch<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] UCCX/IPIVR isn't playing a new wav file<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Hi Ryan, <o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">We had the same issue but in UCCE, in the last we need to reboot our server also associated GW, then it start playing the updated/new file.<o:p></o:p></p>
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<p class="MsoNormal">Regards,<br>
<br>
Abdul<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
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<p class="MsoNormal">On Wed, Feb 19, 2014 at 3:50 PM, Ryan Burtch <<a href="mailto:rburtch3@gmail.com" target="_blank">rburtch3@gmail.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">I have added a new wav file in my CRS script and added it to the Media server on the IPIVR Admin page, but when I call the Toll-Free, the new wav file isn't playing. Its like the old wav is Cached or something. Is there a way to manually
refresh the wav file that is being pulled?<br clear="all">
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Sincerely,<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Ryan Burtch<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
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<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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