<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: verdana,helvetica,sans-serif; font-size: 10pt; color: #000000'>I hear ya. I probably wouldn't do the remediation step automatically. Not sure those are actually available in rsh either. Probably would have to use expect.<br><br><div><span name="x"></span>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst, Network Infrastructure<br>Computing and Communications Services (CCS)<br>University of Guelph<br><br>519‐824‐4120 Ext 56354<br>lelio@uoguelph.ca<br>www.uoguelph.ca/ccs<br>Room 037, Animal Science and Nutrition Building<br>Guelph, Ontario, N1G 2W1<span name="x"></span><br></div><br><hr id="zwchr"><div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><b>From: </b>"Eric Pedersen" <PedersenE@bennettjones.com><br><b>To: </b>"Lelio Fulgenzi" <lelio@uoguelph.ca><br><b>Cc: </b>cisco-voip@puck.nether.net, "Ryan Ratliff (rratliff)" <rratliff@cisco.com>, "Brian Meade (brmeade)" <brmeade@cisco.com><br><b>Sent: </b>Thursday, February 20, 2014 1:04:01 PM<br><b>Subject: </b>RE: [cisco-voip] CUCM engineering special versions<br><br>
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<p class="MsoNormal"><span style="color:#1F497D">The cleanup is "no sccp/sccp" which drops everything. I wouldn't want to automate that without being really careful there are no active conferences.
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Lelio Fulgenzi [mailto:lelio@uoguelph.ca]
<br>
<b>Sent:</b> 20 February 2014 10:59 AM<br>
<b>To:</b> Eric Pedersen<br>
<b>Cc:</b> cisco-voip@puck.nether.net; Ryan Ratliff (rratliff); Brian Meade (brmeade)<br>
<b>Subject:</b> Re: [cisco-voip] CUCM engineering special versions</span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">Thanks Eric.<br>
<br>
It should be easy enough to set up an rsh script to monitor the IOS routers for inactive conference sessions and to clean those up as required. If the frequency gets high, then we'd have to consider the ES.<br>
<br>
Cheers,Lelio<br>
<br>
</span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst, Network Infrastructure<br>
Computing and Communications Services (CCS)<br>
University of Guelph<br>
<br>
519</span><span style="font-size:10.0pt;font-family:"Cambria Math","serif";color:black">‐</span><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">824</span><span style="font-size:10.0pt;font-family:"Cambria Math","serif";color:black">‐</span><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">4120
Ext 56354</span><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black"><br>
<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a><br>
<a href="http://www.uoguelph.ca/ccs" target="_blank">www.uoguelph.ca/ccs</a><br>
Room 037, Animal Science and Nutrition Building<br>
Guelph, Ontario, N1G 2W1</span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:"Helvetica","sans-serif";color:black">From:
</span></b><span style="font-family:"Helvetica","sans-serif";color:black">"Eric Pedersen" <<a href="mailto:PedersenE@bennettjones.com" target="_blank">PedersenE@bennettjones.com</a>><br>
<b>To: </b>"Lelio Fulgenzi" <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>>, "Brian Meade (brmeade)" <<a href="mailto:brmeade@cisco.com" target="_blank">brmeade@cisco.com</a>><br>
<b>Cc: </b><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>, "Ryan Ratliff (rratliff)" <<a href="mailto:rratliff@cisco.com" target="_blank">rratliff@cisco.com</a>><br>
<b>Sent: </b>Thursday, February 20, 2014 12:26:02 PM<br>
<b>Subject: </b>RE: [cisco-voip] CUCM engineering special versions</span><span style="font-size:12.0pt;font-family:"Helvetica","sans-serif";color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Lelio,</span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D">The bug we're hitting is CSCum05362. Conference sessions are getting stuck on our ISRs:</span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D">#show sccp conn</span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D">sess_id conn_id stype mode codec sport rport ripaddr conn_id_tx</span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D">146265514 134359424 conf inactive UNKNOWN 20026 0 UNKNOWN
</span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Total number of active session(s) 1, and connection(s) 1</span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D">It's bad because CUCM thinks there are no active conferences, but this stuck call is consuming a conference session on the ISR. CUCM then may try to start too many conferences on the ISR, causing calls to drop.
The stuck calls don't happen with every conference that's created and I couldn't figure out the exact scenario that's causing it. If you use hardware conference bridges you may want to monitor them to see if you run into this.</span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Other than this, we haven't had any problems with 9.1(2)SU1.</span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Eric</span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"> Lelio Fulgenzi [<a href="mailto:lelio@uoguelph.ca" target="_blank">mailto:lelio@uoguelph.ca</a>]
<br>
<b>Sent:</b> 19 February 2014 6:30 PM<br>
<b>To:</b> Brian Meade (brmeade)<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>; Ryan Ratliff (rratliff); Eric Pedersen<br>
<b>Subject:</b> Re: [cisco-voip] CUCM engineering special versions</span><span style="color:black"></span></p>
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<p class="MsoNormal"><span style="color:black"> </span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black"><br>
That's good info. Thanks. We're planning on an upgrade at end of April and we did most of our tests with 9.1(2), but we're planning on using 9.1(2)SU1 for the upgrade, since we're rebuilding beginning mid-April. Chances are we'll stick with 9.1(2)SU1 and see
what caveats SU2 fixes when it comes out.<br>
<br>
Cheers...<br>
<br>
Lelio</span><span style="color:black"></span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst, Network Infrastructure<br>
Computing and Communications Services (CCS)<br>
University of Guelph<br>
<br>
519</span><span style="font-size:10.0pt;font-family:"Cambria Math","serif";color:black">‐</span><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">824</span><span style="font-size:10.0pt;font-family:"Cambria Math","serif";color:black">‐</span><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">4120
Ext 56354<br>
<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a><br>
<a href="http://www.uoguelph.ca/ccs" target="_blank">www.uoguelph.ca/ccs</a><br>
Room 037, Animal Science and Nutrition Building<br>
Guelph, Ontario, N1G 2W1</span><span style="color:black"></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-family:"Helvetica","sans-serif";color:black">From:
</span></b><span style="font-family:"Helvetica","sans-serif";color:black">"Brian Meade (brmeade)" <<a href="mailto:brmeade@cisco.com" target="_blank">brmeade@cisco.com</a>><br>
<b>To: </b>"Lelio Fulgenzi" <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>>, "Eric Pedersen" <<a href="mailto:PedersenE@bennettjones.com" target="_blank">PedersenE@bennettjones.com</a>><br>
<b>Cc: </b><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>, "Ryan Ratliff (rratliff)" <<a href="mailto:rratliff@cisco.com" target="_blank">rratliff@cisco.com</a>><br>
<b>Sent: </b>Wednesday, 19 February, 2014 7:51:49 PM<br>
<b>Subject: </b>RE: [cisco-voip] CUCM engineering special versions</span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Lelio,</span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I’m not sure what the schedule is like but looking at previous SU releases, they usually come out about every 4-5 months. 9.1(2)SU1 came out 12/06/2013 so I’d say there would probably be one coming out around
April. </span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Copying Ryan to see if he knows the target date.</span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Brian</span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"> Lelio Fulgenzi [<a href="mailto:lelio@uoguelph.ca" target="_blank">mailto:lelio@uoguelph.ca</a>]
<br>
<b>Sent:</b> Wednesday, February 19, 2014 7:16 PM<br>
<b>To:</b> Brian Meade (brmeade); Eric Pedersen<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] CUCM engineering special versions</span><span style="color:black"></span></p>
</div>
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<p class="MsoNormal"><span style="color:black"> </span></p>
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<p class="MsoNormal"><span style="color:black">Eric - Can you share the bug your hitting?</span></p>
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<p class="MsoNormal"><span style="color:black"> </span></p>
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<p class="MsoNormal"><span style="color:black">Brian - do you know when th next SU is scheduled/planned for?<br>
<br>
Sent from my iPhone</span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="color:black"><br>
On 2014-02-19, at 6:42 PM, "Brian Meade (brmeade)" <<a href="mailto:brmeade@cisco.com" target="_blank">brmeade@cisco.com</a>> wrote:</span></p>
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<p class="MsoNormal"><span style="color:#1F497D">Eric,</span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D">The SU version numbers don’t exactly line up with the ES version numbers.</span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D">9.1.2.11900-12 (9.1.2 SU1) was actually built off of the 9.1.2.11006-1 Engineering Special so the 9.1.2.11021.1 ES he told you to go to will indeed be a newer release.</span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thanks,</span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Brian</span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"></span></p>
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<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black"> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Eric Pedersen<br>
<b>Sent:</b> Wednesday, February 19, 2014 6:13 PM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] CUCM engineering special versions</span><span style="color:black"></span></p>
</div>
</div>
<p class="MsoNormal"><span style="color:black"> </span></p>
<p class="MsoNormal"><span style="color:black">TAC is suggesting we go to CUCM 9.1.2. 11021.1, which is an engineering special, to fix a defect. We're already on 9.1.2 SU1. The version number for this is 9.1.2.11900-12 which is higher than the ES. I thought
patches always meant going up in version numbers. Do SU versions work differently than ESs or is the engineer offering the wrong version?</span></p>
<p class="MsoNormal"><span style="color:black"> </span></p>
<p class="MsoNormal"><span style="color:black">Thanks,</span></p>
<p class="MsoNormal"><span style="color:black">Eric</span></p>
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