<div dir="ltr">HI Brian,<div>Will CMC work for inbound calls.</div><div><br></div><div>Regards.</div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Mon, Feb 24, 2014 at 11:44 PM, Brian Meade (brmeade) <span dir="ltr"><<a href="mailto:brmeade@cisco.com" target="_blank">brmeade@cisco.com</a>></span> wrote:<br>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Shaihan,<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Your first requirement will work with UCCX and making custom not-ready codes.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">You can use Client Matter Codes in CUCM for your 2<sup>nd</sup> requirement.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Thanks,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Brian<u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Shaihan Jaffrey<br>
<b>Sent:</b> Monday, February 24, 2014 1:32 PM<br>
<b>To:</b> Cisco VOIP<br>
<b>Subject:</b> [cisco-voip] reporting in CUCM<u></u><u></u></span></p><div><div class="h5">
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<p class="MsoNormal">Can we accomplish below points in cucm:<u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Reporting of users login / logout / tea break / prayer break / meeting break status (i.e. complete login-logout monthly report of each employee)</span><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Marking special codes in CDR against the caller and called number. A number like 1111 for status related calls, 2222 for information related calls, 3333 for
complain tracking related calls etc.</span><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Regards.</span><u></u><u></u></p>
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