<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: verdana,helvetica,sans-serif; font-size: 10pt; color: #000000'>Something I've considered (theorized) is using a couple of T1 ports and a cross-connect cable and specialized partitions and calling search spaces in order to implement FACs/CMCs to on-net destinations. You're limited to the 23 channels, but it should suffice.<br><br>I'm not sure if this helps you or not, but it's an idea.<br><br><div><span name="x"></span>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst, Network Infrastructure<br>Computing and Communications Services (CCS)<br>University of Guelph<br><br>519‐824‐4120 Ext 56354<br>lelio@uoguelph.ca<br>www.uoguelph.ca/ccs<br>Room 037, Animal Science and Nutrition Building<br>Guelph, Ontario, N1G 2W1<span name="x"></span><br></div><br><hr id="zwchr"><div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><b>From: </b>"Brian Meade (brmeade)" <brmeade@cisco.com><br><b>To: </b>"Shaihan Jaffrey" <schaehan@gmail.com><br><b>Cc: </b>"Cisco VOIP" <cisco-voip@puck.nether.net><br><b>Sent: </b>Tuesday, February 25, 2014 9:54:06 AM<br><b>Subject: </b>Re: [cisco-voip] reporting in CUCM<br><br>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Shaihan,</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Unfortunately the built-in CMC functionality only allows CMCs on route patterns which limits you to just outbound calls.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">There are 3<sup>rd</sup> party products that extend this functionality to inbound calls.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">One of these products is CallLog Premium-
<a href="https://marketplace.cisco.com/catalog/products/3841" target="_blank">https://marketplace.cisco.com/catalog/products/3841</a></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thanks,</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Brian</span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Shaihan Jaffrey [mailto:schaehan@gmail.com]
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<b>Sent:</b> Tuesday, February 25, 2014 9:50 AM<br>
<b>To:</b> Brian Meade (brmeade)<br>
<b>Cc:</b> Cisco VOIP<br>
<b>Subject:</b> Re: [cisco-voip] reporting in CUCM</span></p>
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<p class="MsoNormal">HI Brian,</p>
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<p class="MsoNormal">Will CMC work for inbound calls.</p>
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<p class="MsoNormal">Regards.</p>
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<p class="MsoNormal">On Mon, Feb 24, 2014 at 11:44 PM, Brian Meade (brmeade) <<a href="mailto:brmeade@cisco.com" target="_blank">brmeade@cisco.com</a>> wrote:</p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Shaihan,</span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Your first requirement will work with UCCX and making custom not-ready codes.</span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">You can use Client Matter Codes in CUCM for your 2<sup>nd</sup> requirement.</span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thanks,</span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Brian</span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Shaihan Jaffrey<br>
<b>Sent:</b> Monday, February 24, 2014 1:32 PM<br>
<b>To:</b> Cisco VOIP<br>
<b>Subject:</b> [cisco-voip] reporting in CUCM</span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Can we accomplish below points in cucm:</p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Reporting of users login / logout / tea break / prayer break / meeting break status (i.e. complete
login-logout monthly report of each employee)</span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Marking special codes in CDR against the caller and called number. A number like 1111 for status
related calls, 2222 for information related calls, 3333 for complain tracking related calls etc.</span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Regards.</span></p>
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