<div dir="ltr"><p class="MsoNormal"><span style="color:rgb(31,73,125)">Is there any software which can integrate with  SIP Trunk at Non Cisco Call Center and
provide following required Historical / Real time information for all inbound
calls.   </span></p>

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</span></span><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Call volumes </span></p>

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</span></span><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Call durations </span></p>

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</span></span><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Waiting times </span></p>

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</span></span><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Repeat callers </span></p>

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</span></span><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Abandoned Calls </span></p>

<p class="" style><span style="font-family:Symbol;color:rgb(31,73,125)">·<span style="font-size:7pt;font-family:'Times New Roman'">                                  </span></span><span style="color:rgb(31,73,125)">Geographic Region
 </span></p><p class="" style><span style="color:rgb(31,73,125)">   </span></p><p class="" style><span style="color:rgb(31,73,125)"><br></span></p><p class="" style><span style="color:rgb(31,73,125)">  </span></p>

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