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<p class="MsoNormal">Cisco - System version: 8.6.2.22900-9<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Calibri","sans-serif";color:black">Akkadian console - 3.1.3.25025<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Erick [mailto:erickbee@gmail.com]
<br>
<b>Sent:</b> Tuesday, February 25, 2014 8:17 PM<br>
<b>To:</b> Casper, Steven<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Fidelus Attendant Console to Call Manager Issue<o:p></o:p></span></p>
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<p class="MsoNormal">What's the full version of call manager 8.6.2 and full version of fidelus? <o:p></o:p></p>
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<br>
Sent from my iPhone<o:p></o:p></p>
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On Feb 25, 2014, at 6:26 PM, "Casper, Steven" <<a href="mailto:SCASPER@mtb.com">SCASPER@mtb.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">Having an issue with a recently installed Fidelus attendant console where it takes 20 minutes to authenticate to the Call Manager (8.6.2). We have worked with
TAC and Fidelus customer support on this all day to no avail. Network traces and Call Manager traces have been provided but Cisco and Fidelus have not found the issue.
<br>
<br>
What is really strange is we have a Cert cluster running the same level of software and the console logs in with only a 2 minute delay which is supposed to be normal. Of course the user database is a lot smaller but still 20 minutes is forever!<br>
<br>
Has anyone else experienced this or have any ideas where the issue may be?<br>
<br>
Thanks<br>
Steve<o:p></o:p></span></p>
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<p class="MsoNormal">_______________________________________________<br>
cisco-voip mailing list<br>
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This email may contain privileged and/or confidential information that is intended solely for the use of the addressee. If you are not the intended recipient or entity, you are strictly prohibited from disclosing, copying, distributing or using any of the information contained in the transmission. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act and the Sarbanes-Oxley Act. You may not directly or indirectly reuse or disclose such information for any purpose other than to provide the services for which you are receiving the information.<br>
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