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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>If the laptop is in a workgroup, check the ipconfig /all and look at the DNS Suffix/you hosts file. Can you ping the hostname?<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>The Pabber Problem Report Tools included logs for review.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Jeffrey Girard<br><b>Sent:</b> Thursday, March 13, 2014 5:08 PM<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> [cisco-voip] CUPC fails to log in<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'>Also posted in the new Cisco Forums<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p style='line-height:15.0pt;background:white'><span lang=EN style='font-family:"Arial","sans-serif";color:#333333'>Home lab to train and learn<o:p></o:p></span></p><p style='line-height:15.0pt;background:white'><span lang=EN style='font-family:"Arial","sans-serif";color:#333333'>CUCM 9, CUPS 9 integrated. No active directory, no LDAP.<o:p></o:p></span></p><p style='line-height:15.0pt;background:white'><span lang=EN style='font-family:"Arial","sans-serif";color:#333333'>CUPS -> System -> CUCM Publisher shows all green<o:p></o:p></span></p><p style='line-height:15.0pt;background:white'><span lang=EN style='font-family:"Arial","sans-serif";color:#333333'>CUPS -> Diagnostics -> System Troubleshooter shows green (except for features not currently activated, ie calendaring and inter-cluster, external database, 3rd party compliance server, 3rd party LDAP)<o:p></o:p></span></p><p style='line-height:15.0pt;background:white'><span lang=EN style='font-family:"Arial","sans-serif";color:#333333'>I have confirmed that the users have sync'd and migrated to the CUPS. They are showing as licensed.<o:p></o:p></span></p><p style='line-height:15.0pt;background:white'><span lang=EN style='font-family:"Arial","sans-serif";color:#333333'>I have checked and restarted the XCP router service and the XCP Connection Manager and XCP Authentication services.<o:p></o:p></span></p><p style='line-height:15.0pt;background:white'><span lang=EN style='font-family:"Arial","sans-serif";color:#333333'>I continually get the "Login Failed" message.<o:p></o:p></span></p><p style='line-height:15.0pt;background:white'><span lang=EN style='font-family:"Arial","sans-serif";color:#333333'>I am using a Windows 7 laptop. I removed the laptop from the domain that it was configured into and its now in Workgroup.<o:p></o:p></span></p><p style='line-height:15.0pt;background:white'><span lang=EN style='font-family:"Arial","sans-serif";color:#333333'>I added CUPS, CUPS9, CM_CUCM9 all into the hosts file<o:p></o:p></span></p><p style='line-height:15.0pt;background:white'><span lang=EN style='font-family:"Arial","sans-serif";color:#333333'>I am entering the CUPS IP address into the login window when trying to log in.<o:p></o:p></span></p><p style='line-height:15.0pt;background:white'><span lang=EN style='font-family:"Arial","sans-serif";color:#333333'>Any ideas?<o:p></o:p></span></p><p style='line-height:15.0pt;background:white'><span lang=EN style='font-family:"Arial","sans-serif";color:#333333'>Jeff<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><br><br><span style='color:white'>itevomcid</span> <o:p></o:p></span></p></div></body></html>