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<p class="MsoNormal"><span style="color:#1F497D">Hi All,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I have a requirement to disable the call history on a selected amount of 7841 handsets.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">To start with the call history has now been moved under the services button and not the directory’s button.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I know I can disable the logged calls under the line settings and this stops all received and missed calls appearing in the call history but the placed call still appear..<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I know I can put a dummy URL in the service URL on the specific phone to stop user getting to the call history on the phone but the user can still access the call history using the up button. This will also disable
all other services. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I did have a XML file that worked on the 79XX series phone that cleared down the call history, I used to out the URL in the idle timeout and the phone would clear down the call history whenever the idle timers
expired <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><CiscoIPPhoneExecute> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><ExecuteItem URL="Init:CallHistory" />
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"></CiscoIPPhoneExecute><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">But this doesn’t seem to work on the newer sip models. As I get a “xml error 4 parse error” returned. When I browse to the webpage I get the following returned so think the XML is right (for a 79XX phone)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:blue"><?xml version="1.0"?><o:p></o:p></span></p>
<p class="MsoNormal"><a href="http://10.1.13.12/clear_phone.xml"><<span style="color:#990000">CiscoIPPhoneExecute</span>></a><o:p></o:p></p>
<p class="MsoNormal"><<span style="color:#990000">ExecuteItem</span> <span style="color:#990000">
URL</span>="<b><span style="color:black">Init:CallHistory</span></b>"/><o:p></o:p></p>
<p class="MsoNormal"><span class="block"><span style="color:blue"></</span><span style="color:#990000">CiscoIPPhoneExecute</span><span style="color:blue">></span></span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-GB">Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-GB">Matthew Collins<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:gray;mso-fareast-language:EN-GB">Collaboration Principal Consultant</span><span style="font-size:12.0pt;color:gray;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#BCBEC0;mso-fareast-language:EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Arial","sans-serif";color:#BCBEC0;mso-fareast-language:EN-GB">ǀ</span><span style="font-size:14.0pt;font-family:"HelveticaNeue LT 45 Light","sans-serif";color:#BCBEC0;mso-fareast-language:EN-GB">
</span><span style="font-size:14.0pt;font-family:"HelveticaNeue LT 45 Light","sans-serif";color:#E98300;mso-fareast-language:EN-GB">BLOCK</span><span style="font-size:14.0pt;font-family:"HelveticaNeue LT 45 Light","sans-serif";color:#BCBEC0;mso-fareast-language:EN-GB">
</span><span style="font-size:14.0pt;font-family:"Arial","sans-serif";color:#BCBEC0;mso-fareast-language:EN-GB">ǀ</span><span style="font-size:14.0pt;font-family:"HelveticaNeue LT 45 Light","sans-serif";color:#1F497D;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#7F7F7F;mso-fareast-language:EN-GB">Cisco Global EMEAR Partner of the Year 2013</span><span style="font-size:10.0pt;color:#7F7F7F;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#00B0B9;mso-fareast-language:EN-GB">Visit our dedicated Healthcare site at
</span><span style="color:#1F497D;mso-fareast-language:EN-GB"><a href="http://www.block.co.uk/health"><span style="color:blue">www.block.co.uk/health</span></a></span><span style="font-size:10.0pt;color:#00B0B9;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:115%"><span style="font-size:8.0pt;line-height:115%;color:gray;mso-fareast-language:EN-GB">D +44 (0) 203 0053032<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:8.0pt;line-height:115%;color:gray;mso-fareast-language:EN-GB">F +44 (0) 844 9671642<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="font-size:8.0pt;line-height:115%;color:gray;mso-fareast-language:EN-GB">W
</span><span style="font-size:8.0pt;line-height:115%;color:#1F497D;mso-fareast-language:EN-GB"><a href="http://www.block.co.uk/"><span style="color:blue">www.block.co.uk</span></a></span><span style="font-size:8.0pt;line-height:115%;color:gray"><o:p></o:p></span></p>
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