<div dir="ltr">Thanks for sharing that, Abhiram.<div><br></div><div>I seem to recall that files stored in /opt/cisco/uccx/Customer were not persistent, so they would disappear after a reboot. Does that sound right?</div></div>
<div class="gmail_extra"><br clear="all"><div><div dir="ltr"><font face="verdana, sans-serif"><b>Angel Roberto Castaneda</b></font></div></div>
<br><br><div class="gmail_quote">On Fri, Mar 21, 2014 at 10:44 AM, Abhiram Kramadhati (akramadh) <span dir="ltr"><<a href="mailto:akramadh@cisco.com" target="_blank">akramadh@cisco.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">




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<div>Hi Andrew,</div>
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<div>I had created this document as part of an internal training, let me know if it helps.</div>
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<div><font color="#000000"><font face="Calibri">Regards,</font></font></div>
<div><font color="#000000"><font face="Calibri">Abhiram Kramadhati</font></font></div>
<div>CCIE Voice # 40065</div>
<div>Contact Center TAC </div>
<div>Cisco Systems</div>
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<span style="font-weight:bold">From: </span>Andrew Grech <<a href="mailto:agrech88@gmail.com" target="_blank">agrech88@gmail.com</a>><br>
<span style="font-weight:bold">Date: </span>Friday, 21 March 2014 7:54 PM<br>
<span style="font-weight:bold">To: </span>"<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>" <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>

<span style="font-weight:bold">Subject: </span>[cisco-voip] CCX 9.0 Upload File<br>
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<p dir="ltr">Hi I'm trying use the emergency script from <a href="https://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_02/design/guide/script_repository_902.zip.html" target="_blank">
https://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_02/design/guide/script_repository_902.zip.html</a></p>
<p dir="ltr">I don't understand "and they should be place in customer location of UCCX". From googling and debugging today I'm assuming this has something to do with the method "System.getProperty(“uccx.customer.dir”)" and /opt/cisco/uccx/Customer.</p>

<p dir="ltr">Where is /opt/cisco/uccx/Customer located? Is this directory separate to the documents management in UCCX? Do I initially have to SFTP these files directly to the server?</p>
<p dir="ltr">Thanks</p>
<p dir="ltr">Andrew</p>
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