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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>SIP Trunk?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>In CCMAdmin check the Diversion checkboxes under Device > Trunk , all settings match the guide;<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/9x/integration/guide/cucme_sip/cucintcucmesip.html<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Sarjo Touray<br><b>Sent:</b> Tuesday, March 25, 2014 9:06 AM<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> [cisco-voip] Unity Connection version 9.1.2.10000-10<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><div><div><div><div><div><div><div><p class=MsoNormal style='margin-bottom:12.0pt'>Hi All, <o:p></o:p></p></div><p class=MsoNormal style='margin-bottom:12.0pt'>I recently installed Cisco Unity Connection version 9.1.2.10000-10 with HA. I build these servers in a sepearte environment for testing purpose before going live. I imported two test users from CUCM. <o:p></o:p></p></div><p class=MsoNormal style='margin-bottom:12.0pt'>The problem I am having is when I press the messages button on the user's phone, it prompt me to sign in, which seems to be ok. The user's extension is forwarded to voicemail if no answer, busy etc. But when I call the user from another extension, instead of going to the user's voicemail box, it ask for me to sign again which is very strange. <o:p></o:p></p></div><p class=MsoNormal style='margin-bottom:12.0pt'>If I do a direct forward from the user's extension to voicemail and call the number, the same behaviour happens, it ask for me to sign instead of hitting the user's voicemail box. <o:p></o:p></p></div><p class=MsoNormal style='margin-bottom:12.0pt'>It seems my forwarding rules are not working, Could any of you help with this. I may be missing something on my configuration. <o:p></o:p></p></div></div><p class=MsoNormal style='margin-bottom:12.0pt'>Any help with this will be appreciated. <o:p></o:p></p></div><p class=MsoNormal>Regards<o:p></o:p></p><div><p class=MsoNormal><br>Sarjo<o:p></o:p></p></div></div><p class=MsoNormal><br><br><span style='color:white'>itevomcid</span> <o:p></o:p></p></div></body></html>