<div dir="ltr">Perhaps a CSS bug? Makes little sense but is the recording pilot in a reachable PT for the device as opposed to just the Recording CSS?</div><div class="gmail_extra"><br><br><div class="gmail_quote">On Thu, Mar 27, 2014 at 8:31 PM, Leslie Meade <span dir="ltr"><<a href="mailto:Leslie.Meade@lvs1.com" target="_blank">Leslie.Meade@lvs1.com</a>></span> wrote:<br>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Every line has a recording profile on it. If I select the speed dial it will select the primary line.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">If I make a call from the primary line it records that call. It’s only speed dial that’s not functional.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.5pt;font-family:"Arial","sans-serif";color:#34b233">Leslie Meade</span></b><span style="color:#1f497d"> <u></u><u></u></span></p>
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<a href="mailto:leslie.meade@lvs1.com" target="_blank">leslie.meade@lvs1.com</a></span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Pavan K [mailto:<a href="mailto:pav.ccie@gmail.com" target="_blank">pav.ccie@gmail.com</a>]
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<b>Sent:</b> Thursday, March 27, 2014 5:29 PM<br>
<b>To:</b> Erick<br>
<b>Cc:</b> Leslie Meade; cisco-voip (<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>)<br>
<b>Subject:</b> Re: [cisco-voip] Recording Proiles<u></u><u></u></span></p><div><div class="h5">
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<p>Leslie,<br>
When the speed dial is depressed, which line is being used to make the call ?<br>
Perhaps that line does not have a. Recording profile. What happens when you dial the same number manually on the same line ?<u></u><u></u></p>
<p>I am reasonably sure that speed dials do not have anything to do with recording profiles.<u></u><u></u></p>
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<p class="MsoNormal">On Mar 27, 2014 7:18 PM, "Erick" <<a href="mailto:erickbee@gmail.com" target="_blank">erickbee@gmail.com</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">Is there only one line (dn) on the phone or multiple? If multiple maybe the speed dial is using a line without a recording profile. <u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">I don't have a 88xx handy but will try from a speed dial on a 99xx if I get a chance tomorrow. <u></u><u></u></p>
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Sent from my iPhone<u></u><u></u></p>
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On Mar 27, 2014, at 5:33 PM, Leslie Meade <<a href="mailto:Leslie.Meade@lvs1.com" target="_blank">Leslie.Meade@lvs1.com</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">I have a client that is using the 88XX model of phone with KEM’s. They also have a recording profile configured and working with no issues.<u></u><u></u></p>
<p class="MsoNormal">However when there is a speed dial configured(either on the device or the KEM) the call is not being recorded. When we place a packet capture on the Nice software we do not see
and packets hitting it.<u></u><u></u></p>
<p class="MsoNormal">Use a line and we see traffic being sent to the server. Now is it due to we can not a recording profile on a speed dial that is causing this ? or the BIB is not firing up when the
speed dial is selected. I have not checked on the server as of yet.<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">If we span the recording the call gets recorded.<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">Leslie<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
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