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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Considering you have UC+UCCE, you will probably want to enlist the help of a Cisco partner that is certified for CUCM and UCCE. Lots of things can go wrong during upgrades.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>Dennis Heim | Solution Architect (Collaboration)</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>World Wide Technology, Inc. | 314-212-1814<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><b><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#00007F'>PS Engineering: </span></i></b><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#00007F'> Innovate & Ignite.</span></i><span style='font-size:13.5pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></b></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>0703Manjunath<br><b>Sent:</b> Friday, March 28, 2014 8:20 AM<br><b>To:</b> cisco-voip (cisco-voip@puck.nether.net)<br><b>Subject:</b> [cisco-voip] Upgrade from 8.0(x) to 9.X<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>how do i need to plan for upgrade ??<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Started looking into srnd for upgrade . Should i start with agent-PG first ?? after i have backup's of registry & databases.<br clear=all><o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Are there any unknown issues with this upgrade.<o:p></o:p></p></div><p class=MsoNormal>-- <br>Thanks <o:p></o:p></p></div></div></div></body></html>