<html><body><div style="color:#000; background-color:#fff; font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, Sans-Serif;font-size:12pt"><div>we do had unchecked the MTP and tested the call, all calls were properly treated.</div><div><br></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; background-color: transparent; font-style: normal;">However the DTMF issue came up, since the Genesys side SIP softphone is supporting only inband (RFC 2833) and MGCP gateway would be configured with OOB DTMF method.</div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; background-color: transparent; font-style: normal;"><br></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida
Grande', sans-serif; background-color: transparent; font-style: normal;">(since SCCP phone support both DTMF method can we change the dtmf method in MGCP gateway itself)</div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; background-color: transparent; font-style: normal;"><br></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; background-color: transparent; font-style: normal;">Also from the traces it fails to do EO due to configuration issue.</div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; background-color: transparent; font-style: normal;"><br></div><div style="background-color: transparent;">16:15:17.424
|//SIP/SIPCdpc(2,68,205069)/ci=48665604/ccbId=918923/scbId=0/isTrunkConfiguredforVoiceEO: Trunk configured for EO but EO will not be effective due to other configuration - MTPRequired=1 IPAddrMode=0 MediaPreference=0|2,100,68,205069.1^*^*<br></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; background-color: transparent; font-style: normal;"><br></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; background-color: transparent; font-style: normal;"><br></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; background-color: transparent; font-style: normal;"><br></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue, 'Helvetica Neue',
Helvetica, Arial, 'Lucida Grande', sans-serif; background-color: transparent; font-style: normal;"><br></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; background-color: transparent; font-style: normal;">Kind Regards,</div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; background-color: transparent; font-style: normal;">Raaj</div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; background-color: transparent; font-style: normal;"><br></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; background-color: transparent; font-style: normal;"><br></div><div><br></div> <div
style="font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; font-size: 12pt;"> <div style="font-family: 'times new roman', 'new york', times, serif; font-size: 12pt;"> <div dir="ltr"> <hr size="1"> <font size="2" face="Arial"> <b><span style="font-weight:bold;">From:</span></b> Brian Meade <bmeade90@vt.edu><br> <b><span style="font-weight: bold;">To:</span></b> Amit Kumar <amit3.kum@gmail.com> <br><b><span style="font-weight: bold;">Cc:</span></b> "Heim, Dennis" <Dennis.Heim@wwt.com>; "cisco-voip@puck.nether.net" <cisco-voip@puck.nether.net>; Rajkumar Yadav <rajkumaryadav@y7mail.com> <br> <b><span style="font-weight: bold;">Sent:</span></b> Monday, 31 March 2014 9:12 AM<br> <b><span style="font-weight: bold;">Subject:</span></b> Re: [cisco-voip] SIP call issue, call get connected after 10 sec.<br> </font> </div> <div class="y_msg_container"><br><div id="yiv3036888904"><div><div
dir="ltr">The only difference I was able to find between the working and nonworking is that the Create Connection Response is received before the outgoing invite in the working scenario:<div>Create Connection:</div><div>
<div>16:15:17.423 |MGCPHandler send msg SUCCESSFULLY to: 10.128.0.2</div><div>CRCX 1822574 S0/SU0/DS1-0/<a rel="nofollow" shape="rect" ymailto="mailto:11@10.128.0.2" target="_blank" href="mailto:11@10.128.0.2">11@10.128.0.2</a> MGCP 0.1</div><div>C: D000000002e69403000000F58000051d</div><div>X: b</div>
<div>L: p:20, a:PCMU, s:off, t:b8</div><div>M: recvonly</div><div>R: D/[0-9ABCD*#]</div><div>Q: process,loop</div><div>|2,100,153,1.1390558^10.128.0.2^*</div></div><div><br clear="none"></div><div>Create Connection Response:</div><div>
<div>16:15:17.433 |MGCPHandler received msg from: 10.128.0.2</div><div>200 1822574 OK</div><div>I: D2D7</div><div><br clear="none"></div><div>v=0</div><div>c=IN IP4 10.128.0.2</div><div>m=audio 19388 RTP/AVP 0 100</div><div>a=rtpmap:100 X-NSE/8000</div>
<div>a=fmtp:100 192-194,200-202</div><div>a=X-sqn:0</div><div>a=X-cap: 1 audio RTP/AVP 100</div><div>a=X-cpar: a=rtpmap:100 X-NSE/8000</div><div>a=X-cpar: a=fmtp:100 192-194,200-202</div><div>a=X-cap: 2 image udptl t38</div>
<div>|2,100,152,1.5650860^10.128.0.2^*</div></div><div><br clear="none"></div><div>Outgoing Invite:</div><div><div>16:15:17.468 |//SIP/SIPTcp/wait_SdlSPISignal: Outgoing SIP TCP message to 10.14.0.46 on port 5460 index 2245 </div><div>
[3153414,NET]</div><div>INVITE <a rel="nofollow" shape="rect" target="_blank" href="http://sip:2600@10.14.0.46:5460/">sip:2600@10.14.0.46:5460</a> SIP/2.0</div><div>Via: SIP/2.0/TCP 10.128.4.10:5060;branch=z9hG4bK9ddfe2fc1b6c2</div><div>From: <<a rel="nofollow" shape="rect" ymailto="mailto:sip%3A226241315@10.128.4.10" target="_blank" href="mailto:sip%3A226241315@10.128.4.10">sip:226241315@10.128.4.10</a>>;tag=918923~30427db0-275c-441d-b31f-5c77cf1a9379-48665604</div>
<div>To: <<a rel="nofollow" shape="rect" ymailto="mailto:sip%3A2600@10.14.0.46" target="_blank" href="mailto:sip%3A2600@10.14.0.46">sip:2600@10.14.0.46</a>></div><div>Date: Sat, 29 Mar 2014 20:15:17 GMT</div><div>Call-ID: <a rel="nofollow" shape="rect" ymailto="mailto:d6d8fe00-337129d5-34100-a04800a@10.128.4.10" target="_blank" href="mailto:d6d8fe00-337129d5-34100-a04800a@10.128.4.10">d6d8fe00-337129d5-34100-a04800a@10.128.4.10</a></div>
<div>Supported: timer,resource-priority,replaces</div><div>Min-SE: 1800</div><div>User-Agent: Cisco-CUCM8.5</div><div>Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY</div><div>CSeq: 101 INVITE</div>
<div>Expires: 300</div><div>Allow-Events: presence</div><div>Supported: X-cisco-srtp-fallback</div><div>Supported: Geolocation</div><div>Cisco-Guid: 3604545024-0000065536-0000204906-0168067082</div><div>Session-Expires: 1800</div>
<div>P-Asserted-Identity: <<a rel="nofollow" shape="rect" ymailto="mailto:sip%3A226241315@10.128.4.10" target="_blank" href="mailto:sip%3A226241315@10.128.4.10">sip:226241315@10.128.4.10</a>></div><div>Remote-Party-ID: <<a rel="nofollow" shape="rect" ymailto="mailto:sip%3A226241315@10.128.4.10" target="_blank" href="mailto:sip%3A226241315@10.128.4.10">sip:226241315@10.128.4.10</a>>;party=calling;screen=yes;privacy=off</div>
<div>Contact: <sip:226241315@10.128.4.10:5060;transport=tcp></div><div>Max-Forwards: 70</div><div>Content-Type: application/sdp</div><div>Content-Length: 210</div><div><br clear="none"></div><div>v=0</div><div>o=CiscoSystemsCCM-SIP 2000 1 IN IP4 10.128.4.10</div>
<div>s=SIP Call</div><div>c=IN IP4 10.128.4.10</div><div>t=0 0</div><div>m=audio 28102 RTP/AVP 0 101</div><div>a=rtpmap:0 PCMU/8000</div><div>a=ptime:20</div><div>a=rtpmap:101 telephone-event/8000</div><div>a=fmtp:101 0-15</div>
</div><div><br clear="none"></div><div><br clear="none"></div><div>Here's what the nonworking looks like:</div><div>Create Connection:</div><div><div>16:17:47.391 |MGCPHandler send msg SUCCESSFULLY to: 10.128.4.12</div><div>CRCX 1822579 S0/SU3/DS1-0/<a rel="nofollow" shape="rect" ymailto="mailto:14@10.128.4.12" target="_blank" href="mailto:14@10.128.4.12">14@10.128.4.12</a> MGCP 0.1</div>
<div>C: D000000002e69406000000F58000048a</div><div>X: e</div><div>L: p:20, a:PCMU, s:off, t:b8</div><div>M: recvonly</div><div>R: D/[0-9ABCD*#]</div><div>Q: process,loop</div><div>|2,100,153,1.1390562^10.128.4.12^*</div></div>
<div><br clear="none"></div><div>OpenLogicalChannelAck from MTP:</div><div><div>383984245 |2014/03/29 16:17:47.406 |100 |SdlSig-I |MXAgenaOpenLogicalChannelAck |outCall_waitOLCAck |SIPCdpc(2,100,68,205070) |MediaTerminationPointControl(1,100,122,3) |1,100,50,1.79616142^10.128.4.10^MTP_3 |[R:N-H:0,N:0,L:0,V:0,Z:0,D:0] rc=0 partyId=34213137 port=28106 ipAddrType=0 ipv4=10.128.4.10</div>
</div><div><br clear="none"></div><div>Outgoing invite with a=inactive:</div><div><div>16:17:47.407 |//SIP/SIPTcp/wait_SdlSPISignal: Outgoing SIP TCP message to 10.14.0.46 on port 5460 index 2245 </div><div>[3153448,NET]</div><div>INVITE <a rel="nofollow" shape="rect" target="_blank" href="http://sip:2600@10.14.0.46:5460/">sip:2600@10.14.0.46:5460</a> SIP/2.0</div>
<div>Via: SIP/2.0/TCP 10.128.4.10:5060;branch=z9hG4bK9de045e6642c</div><div>From: <<a rel="nofollow" shape="rect" ymailto="mailto:sip%3A226241315@10.128.4.10" target="_blank" href="mailto:sip%3A226241315@10.128.4.10">sip:226241315@10.128.4.10</a>>;tag=918936~30427db0-275c-441d-b31f-5c77cf1a9379-48665607</div>
<div>To: <<a rel="nofollow" shape="rect" ymailto="mailto:sip%3A2600@10.14.0.46" target="_blank" href="mailto:sip%3A2600@10.14.0.46">sip:2600@10.14.0.46</a>></div><div>Date: Sat, 29 Mar 2014 20:17:47 GMT</div><div>Call-ID: <a rel="nofollow" shape="rect" ymailto="mailto:30412d00-33712a6b-34104-a04800a@10.128.4.10" target="_blank" href="mailto:30412d00-33712a6b-34104-a04800a@10.128.4.10">30412d00-33712a6b-34104-a04800a@10.128.4.10</a></div>
<div>Supported: timer,resource-priority,replaces</div><div>Min-SE: 1800</div><div>User-Agent: Cisco-CUCM8.5</div><div>Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY</div><div>CSeq: 101 INVITE</div>
<div>Expires: 300</div><div>Allow-Events: presence</div><div>Supported: X-cisco-srtp-fallback</div><div>Supported: Geolocation</div><div>Cisco-Guid: 0809577728-0000065536-0000204907-0168067082</div><div>Session-Expires: 1800</div>
<div>P-Asserted-Identity: <<a rel="nofollow" shape="rect" ymailto="mailto:sip%3A226241315@10.128.4.10" target="_blank" href="mailto:sip%3A226241315@10.128.4.10">sip:226241315@10.128.4.10</a>></div><div>Remote-Party-ID: <<a rel="nofollow" shape="rect" ymailto="mailto:sip%3A226241315@10.128.4.10" target="_blank" href="mailto:sip%3A226241315@10.128.4.10">sip:226241315@10.128.4.10</a>>;party=calling;screen=yes;privacy=off</div>
<div>Contact: <sip:226241315@10.128.4.10:5060;transport=tcp></div><div>Max-Forwards: 70</div><div>Content-Type: application/sdp</div><div>Content-Length: 222</div><div><br clear="none"></div><div>v=0</div><div>o=CiscoSystemsCCM-SIP 2000 1 IN IP4 10.128.4.10</div>
<div>s=SIP Call</div><div>c=IN IP4 10.128.4.10</div><div>t=0 0</div><div>m=audio 28106 RTP/AVP 0 101</div><div>a=rtpmap:0 PCMU/8000</div><div>a=ptime:20</div><div>a=inactive</div><div>a=rtpmap:101 telephone-event/8000</div>
<div>a=fmtp:101 0-15</div></div><div><br clear="none"></div><div>Create connection response comes after this:</div><div><div>16:17:47.408 |MGCPHandler received msg from: 10.128.4.12</div><div>200 1822579 OK</div><div>I: 1430EE</div><div>
<br clear="none"></div><div>v=0</div><div>c=IN IP4 10.128.4.12</div><div>m=audio 18048 RTP/AVP 0 100</div><div>a=rtpmap:100 X-NSE/8000</div><div>a=fmtp:100 192-194</div></div><div><br clear="none"></div><div>It could be a potential race condition. He's running 8.5.1 base so definitely huge bug potential here. I found <a rel="nofollow" shape="rect" target="_blank" href="https://tools.cisco.com/bugsearch/bug/CSCtk77040">https://tools.cisco.com/bugsearch/bug/CSCtk77040</a> which seems to be a good match based on the conditions. I would try getting rid of the MTP Required on the SIP Trunk and see if that resolves the issue. If so, you should probably upgrade to the latest 8.5.1 SU if you need to send Early Media.</div>
<div><br clear="none"></div><div>-Brian Meade</div></div><div class="yiv3036888904gmail_extra"><br clear="none"><br clear="none"><div class="yiv3036888904gmail_quote">On Sun, Mar 30, 2014 at 3:38 PM, Amit Kumar <span dir="ltr"><<a rel="nofollow" shape="rect" ymailto="mailto:amit3.kum@gmail.com" target="_blank" href="mailto:amit3.kum@gmail.com">amit3.kum@gmail.com</a>></span> wrote:<br clear="none">
<blockquote class="yiv3036888904gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><div dir="ltr"><div>Seems to be 8.5.1 , 16:11:57.327 HDR|03/29/2014 CCM,StandAloneCluster,10.128.4.10,Detailed,8.5.1.10000-26|*^*^*<br clear="none">
16:11:57.327 |<br clear="none"><br clear="none"></div>checking traces Raj<br clear="none"></div><div class="yiv3036888904gmail_extra"><br clear="none"><br clear="none">
<div class="yiv3036888904gmail_quote"><div><div class="yiv3036888904h5">On Sun, Mar 30, 2014 at 11:18 PM, Heim, Dennis <span dir="ltr"><<a rel="nofollow" shape="rect" ymailto="mailto:Dennis.Heim@wwt.com" target="_blank" href="mailto:Dennis.Heim@wwt.com">Dennis.Heim@wwt.com</a>></span> wrote:<br clear="none"></div></div>
<blockquote class="yiv3036888904gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><div><div class="yiv3036888904h5">
<div lang="EN-US"><div><div class="yiv3036888904MsoNormal"><span style="font-size:11.0pt;">CUCM version is?<u></u><u></u></span></div><div class="yiv3036888904MsoNormal">
<span style="font-size:11.0pt;"><u></u> <u></u></span></div><div><div class="yiv3036888904MsoNormal"><b><span style="font-size:10.5pt;">Dennis Heim | Solution Architect (Collaboration)</span></b><span style="font-size:11.0pt;"><u></u><u></u></span></div>
<div class="yiv3036888904MsoNormal"><span style="font-size:10.5pt;">World Wide Technology, Inc. | <a rel="nofollow" shape="rect" href="">314-212-1814</a><u></u><u></u></span></div>
<div class="yiv3036888904MsoNormal"><span style="font-size:10.5pt;"><u></u> <u></u></span></div>
<div class="yiv3036888904MsoNormal"><b><i><span style="font-size:11.0pt;">PS Engineering: </span></i></b><i><span style="font-size:11.0pt;"> Innovate & Ignite.</span></i><span style="font-size:13.5pt;"><u></u><u></u></span></div>
<div class="yiv3036888904MsoNormal"><b><span style="font-size:11.0pt;"><u></u> <u></u></span></b></div></div><div class="yiv3036888904MsoNormal"><span style="font-size:11.0pt;"><u></u> <u></u></span></div>
<div><div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in;"><div class="yiv3036888904MsoNormal"><b><span style="font-size:11.0pt;">From:</span></b><span style="font-size:11.0pt;"> cisco-voip [mailto:<a rel="nofollow" shape="rect" ymailto="mailto:cisco-voip-bounces@puck.nether.net" target="_blank" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Rajkumar Yadav<br clear="none">
<b>Sent:</b> Sunday, March 30, 2014 3:16 AM<br clear="none"><b>To:</b> <a rel="nofollow" shape="rect" ymailto="mailto:cisco-voip@puck.nether.net" target="_blank" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br clear="none"><b>Subject:</b> [cisco-voip] SIP call issue, call get connected after 10 sec.<u></u><u></u></span></div>
</div></div><div><div><div class="yiv3036888904MsoNormal"><u></u> <u></u></div><div><div><div class="yiv3036888904MsoNormal" style="background:white;"><span style="">Hi,<u></u><u></u></span></div>
</div><div><div><div><div><div><div><div><div class="yiv3036888904MsoNormal" style="background:white;"><span style=""><u></u> <u></u></span></div></div><div><div class="yiv3036888904MsoNormal"><span style="">Please kind request to help me for the attached logs.<u></u><u></u></span></div>
</div><div><div class="yiv3036888904MsoNormal"><span style=""><u></u> <u></u></span></div></div><div><div class="yiv3036888904MsoNormal"><span style="">setup is like this <u></u><u></u></span></div>
</div><div><div class="yiv3036888904MsoNormal"><span style=""><u></u> <u></u></span></div></div><div><div class="yiv3036888904MsoNormal"><span style="">PSTN--MGCP---CUCM--SIP Trunk--Genesys Contact center.<u></u><u></u></span></div>
</div><div><div class="yiv3036888904MsoNormal"><span style=""><u></u> <u></u></span></div></div><div><div class="yiv3036888904MsoNormal"><span style="">Option selected in SIP trunk is MTP checked (DTMF interoperabiltiy), from SIP profile Early offer.<u></u><u></u></span></div>
</div><div><div class="yiv3036888904MsoNormal"><span style=""><u></u> <u></u></span></div></div><div><div class="yiv3036888904MsoNormal"><span style="">Issue is sometime call goes good and sometime call connected after 10 sec.<u></u><u></u></span></div>
</div><div><div class="yiv3036888904MsoNormal"><span style=""><u></u> <u></u></span></div></div><div><div class="yiv3036888904MsoNormal"><span style="">We get media inactive and reinvite makes the connection goes good.<u></u><u></u></span></div>
</div><div><div class="yiv3036888904MsoNormal"><span style=""><u></u> <u></u></span></div></div><div><div class="yiv3036888904MsoNormal"><span style="">For good call Call-ID: <a rel="nofollow" shape="rect" ymailto="mailto:d6d8fe00-337129d5-34100-a04800a@10.128.4.10" target="_blank" href="mailto:d6d8fe00-337129d5-34100-a04800a@10.128.4.10">d6d8fe00-337129d5-34100-a04800a@10.128.4.10</a><u></u><u></u></span></div>
</div><div><div class="yiv3036888904MsoNormal"><span style=""><u></u> <u></u></span></div></div><div><div class="yiv3036888904MsoNormal"><span style="">For Bad call Call-ID: <a rel="nofollow" shape="rect" ymailto="mailto:30412d00-33712a6b-34104-a04800a@10.128.4.10" target="_blank" href="mailto:30412d00-33712a6b-34104-a04800a@10.128.4.10">30412d00-33712a6b-34104-a04800a@10.128.4.10</a><u></u><u></u></span></div>
</div><div><div class="yiv3036888904MsoNormal"><span style=""><u></u> <u></u></span></div></div><div><div class="yiv3036888904MsoNormal"><span style="">Kind Regards,<u></u><u></u></span></div>
</div><div><div class="yiv3036888904MsoNormal"><span style="">Raaj.<u></u><u></u></span></div></div><div><div class="yiv3036888904MsoNormal"><span style=""><u></u> <u></u></span></div>
</div></div></div></div><div class="yiv3036888904MsoNormal" style="margin-bottom:12.0pt;background:white;"><span><u></u> <u></u></span></div></div></div></div></div></div></div></div></div><br clear="none"></div></div>_______________________________________________<br clear="none">
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