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<p class="MsoNormal"><span style="color:#1F497D">Hi mate,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D">What does “show isdn service” say?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">When you changed it to reverse order, did you see it request Channel 1, and still get knocked back by BT?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">There are a few other things you could test on your side, but I think you are on the right track. I’d log a call with BT and ask them why they are rejecting your calls.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#3A3A3A;mso-fareast-language:EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#3A3A3A;mso-fareast-language:EN-AU">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#3A3A3A;mso-fareast-language:EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#3A3A3A;mso-fareast-language:EN-AU">Tim</span><span lang="EN-US" style="font-size:8.5pt;font-family:"Verdana","sans-serif";color:#F15A23;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="mso-fareast-language:EN-AU">From:</span></b><span lang="EN-US" style="mso-fareast-language:EN-AU"> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Hefin James [ahj]<br>
<b>Sent:</b> Wednesday, 2 April 2014 8:20 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Requested circuit/channel not available<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-GB">Hi,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Started to get this issue this morning with one of our MGCP gateways.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Incoming calls are working correctly on an ISDN30, but outgoing calls are being denied, and re-routed via a backup route.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Outgoing calls are hitting the gateway, but is getting a ‘Requested circuit/channel not available’ See trace below.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">I’ve tried to change the channel selection order, but still the same.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">I’ve checked everything that I can think of, and I’m beginning to think that this is a Telco issue, but thought that I’d ask the group to see if there is anything else to check before I take it up with BT.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Thanks,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Hefin<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">2014-04-01 22:07:55 local3/7 Apr 1 21:07:54.602: ISDN Se0/0/0:15 Q931: TX -> SETUP pd = 8 callref = 0x0004
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">2014-04-01 22:07:55 local3/7 Sending Complete
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">2014-04-01 22:07:55 local3/7 Bearer Capability i = 0x8090A3
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">2014-04-01 22:07:55 local3/7 Standard = CCITT
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">2014-04-01 22:07:55 local3/7 Transfer Capability = Speech
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">2014-04-01 22:07:55 local3/7 Transfer Mode = Circuit
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">2014-04-01 22:07:55 local3/7 Transfer Rate = 64 kbit/s
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">2014-04-01 22:07:55 local3/7 Channel ID i = 0xA9839F
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">2014-04-01 22:07:55 local3/7 Exclusive, Channel 31
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">2014-04-01 22:07:55 local3/7 Calling Party Number i = 0x0081, '2456'
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">2014-04-01 22:07:55 local3/7 Plan:Unknown, Type:Unknown
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">2014-04-01 22:07:55 local3/7 Called Party Number i = 0x80, '622456'
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">2014-04-01 22:07:55 local3/7 Plan:Unknown, Type:Unknown<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">2014-04-01 22:07:55 local3/7 Apr 1 21:07:54.682: ISDN Se0/0/0:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x8004
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">2014-04-01 22:07:55 local3/7 Cause i = 0x82AC - Requested circuit/channel not available<o:p></o:p></span></p>
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