<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Try downloading the latest COP file for Android. Delete existing devices and recreate them once you know you have the latest COP installed.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>bertacco.alessandro@alice.it<br><b>Sent:</b> Monday, April 07, 2014 4:45 AM<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> [cisco-voip] Jabber for Android 9.6 can't connect<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hi All,<o:p></o:p></p><div><p class=MsoNormal> Since today I've used Jabber Voice and Jabber IM without any problem.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Upgraded now to Jabber 9.6 and can't connect any more to UC 8.6.2 infrastructure.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I've created two SRV records as per requested in this document: <a href="http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Android/9_6/JABA_BK_J0A7146D_00_jabber-android-install-config-9-6.pdf">http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Android/9_6/JABA_BK_J0A7146D_00_jabber-android-install-config-9-6.pdf</a><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I've attached to this email the Report files generated from the Android Jabber 9.6 client during registration process.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Do you have any idea ?<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Thank you very much.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Regards<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Alessandro Bertacco<o:p></o:p></p></div></div></body></html>