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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-family:"Verdana","sans-serif"'>Hello,<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Verdana","sans-serif"'>The Standby server is in Partial service. We lost connection to our Master server and all services failed over to the Standby server. All services were up and running. Once we restored the network connection to the old Master I restarted the CCX engine on the current server and all services have returned In Service on Master but the MS SQL Agent on Standby. A red <span style='color:red'>X</span> displays beside the <span style='color:red'>Microsoft SQL Agent </span>in UCCX Administration. On the same server (Standby) I can’t access the SQL server in Enterprise Manager, it reports that the SQL server does not exist or access denied. I tried to restart the Cisco UCCX Node Manager on the Standby server but the restart forced the server to reboot. After the reboot, the problem stays the same. <o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Verdana","sans-serif"'>Does anybody know how to resolve the issue? Would a restart of Master help? Thanks.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Verdana","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'>Rasim Duric<br>Network analyst, Network Infrastructure<br>Computing and Communications Services (CCS)<br>University of Guelph<br><br>519-824-4120 Ext 53146<br>rduric@uoguelph.ca<br>www.uoguelph.ca/ccs<br>Room 037, Animal Science and Nutrition Building<br>Guelph, Ontario, N1G 2W1</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'> </span><o:p></o:p></p></div></body></html>