<div dir="ltr"><div>For basic IPPA on 9.0(2), which you should validate first and then try One Touch, it's at:</div><div><br></div><div><a href="http://uccxserver:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp">http://uccxserver:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp</a><br>
</div><div><br></div><div>The output of the above on is:</div><div><pre id="line1"><span class=""><?xml version="1.0" encoding="ISO-8859-1"?></span><<span class="">CiscoIPPhoneInput</span>><<span class="">Title</span>>Agent Login</<span class="">Title</span>><<span class="">Prompt</span>>Enter agent information.</<span class="">Prompt</span>><<span class="">URL</span>><a href="http://10.1.1.30:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp">http://10.1.1.30:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp</a></<span class="">URL</span>><<span class="">InputItem</span>><<span class="">DisplayName</span>>Name</<span class="">DisplayName</span>><<span class="">QueryStringParam</span>>ID</<span class="">QueryStringParam</span>><<span class="">InputFlags</span>>A</<span class="">InputFlags</span>><<span class="">DefaultValue</span>/></<span class="">InputItem</span>><<span class="">InputItem</span>><<span class="">DisplayName</span>>Password</<span class="">DisplayName</span>><<span class="">QueryStringParam</span>>Pwd</<span class="">QueryStringParam</span>><<span class="">InputFlags</span>>AP</<span class="">InputFlags</span>><<span class="">DefaultValue</span>/></<span class="">InputItem</span>><<span class="">InputItem</span>><<span class="">DisplayName</span>>Extension</<span class="">DisplayName</span>><<span class="">QueryStringParam</span>>Ext</<span class="">QueryStringParam</span>><<span class="">InputFlags</span>>N</<span class="">InputFlags</span>><<span class="">DefaultValue</span>/></<span class="">InputItem</span>><<span class="">SoftKeyItem</span>><<span class="">Name</span>>Submit</<span class="">Name</span>><<span class="">URL</span>>SoftKey:Submit</<span class="">URL</span>><<span class="">Position</span>>1</<span class="">Position</span>></<span class="">SoftKeyItem</span>><<span class="">SoftKeyItem</span>><<span class="">Name</span>><span class=""><</span><span class=""><</span></<span class="">Name</span>><<span class="">URL</span>>SoftKey:<span class=""><</span><span class=""><</span></<span class="">URL</span>><<span class="">Position</span>>2</<span class="">Position</span>></<span class="">SoftKeyItem</span>><<span class="">SoftKeyItem</span>><<span class="">Name</span>>Exit</<span class="">Name</span>><<span class="">URL</span>>Init:Services</<span class="">URL</span>><<span class="">Position</span>>3</<span class="">Position</span>></<span class="">SoftKeyItem</span>></<span class="">CiscoIPPhoneInput</span>></pre>
</div><div>Which does correctly draw the login page on a phone.</div><div><br></div><div>If you have HA, make sure you are pointing to the master engine. Also, if you have HA, you'll have to configure to phone services: one for each server and have the Agent try one and then the other. It's pretty basic.</div>
<div><br></div><div>Once you validate that IPPA works, then moving to OneTouch takes three steps, give or take:</div><div><ol><li>Change your service URL to:<br><span style="color:rgb(0,0,0);font-family:'Courier New',Courier,monospace;font-size:14px"><a href="http://uccxserver:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp">http://uccxserver:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp</a></span><br>
</li><li><span style="color:rgb(0,0,0);font-family:'Courier New',Courier,monospace;font-size:14px">Add three parameters (Case Matters):</span></li><ol><li><span style="color:rgb(0,0,0);font-family:'Courier New',Courier,monospace;font-size:14px">Ext</span></li>
<li><span style="color:rgb(0,0,0);font-family:'Courier New',Courier,monospace;font-size:14px">ID</span></li><li><span style="color:rgb(0,0,0);font-family:'Courier New',Courier,monospace;font-size:14px">Pwd</span></li>
</ol><li><font color="#000000" face="Courier New, Courier, monospace"><span style="font-size:14px">Update the service on the phone and then enter the values for the three parameters</span></font></li></ol></div></div><div class="gmail_extra">
<br><br><div class="gmail_quote">On Mon, Apr 14, 2014 at 3:40 PM, Jason Aarons (AM) <span dir="ltr"><<a href="mailto:jason.aarons@dimensiondata.com" target="_blank">jason.aarons@dimensiondata.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">So going from UCCX 7.0 to UCCX 9.0.2 I’m having trouble getting the One Button Login setup on a 7965/SCCP.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><a href="http://www.uccx.net/wp-content/uploads/2013/08/UCCX-Port-Utilization-Guide-9.0.2.pdf" target="_blank">http://www.uccx.net/wp-content/uploads/2013/08/UCCX-Port-Utilization-Guide-9.0.2.pdf</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Is the port still 6293 moving to UCCX 9.0.2? Several google searches suggest <a href="http://uccxip:8443/ipphone/sciphonexml/IPAgentLogin.jsp" target="_blank">http://uccxip:8443/ipphone/sciphonexml/IPAgentLogin.jsp</a> (non secure URL) When I use 8443 I get a HOST NOT FOUND, the phone console log shows ITL error messages, etc.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">When I try <u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><a href="http://serverip:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp" target="_blank">http://serverip:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><CiscoIPPhoneText><Title>Error</Title><Text>Cannot connect to the IP Phone Agent service.</Text><Prompt/><SoftKeyItem><Name>OK</Name><URL>Init:Services</URL><Position>1</Position></SoftKeyItem></CiscoIPPhoneText><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">I’ve tried re-starting </span>Cisco Desktop Browser and IP Phone Agent Service with no luck. A couple uccx reboots with no luck <span style="font-family:Wingdings">J</span><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">Not sure what to do next.<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><div><div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> <a href="mailto:avholloway@gmail.com" target="_blank">avholloway@gmail.com</a> [mailto:<a href="mailto:avholloway@gmail.com" target="_blank">avholloway@gmail.com</a>] <b>On Behalf Of </b>Anthony Holloway<br>
<b>Sent:</b> Wednesday, April 09, 2014 6:50 PM<br><b>To:</b> Jason Aarons (AM)<br><b>Cc:</b> cisco-voip (<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>)<br><b>Subject:</b> Re: [cisco-voip] Adding Service URL for One Button Login ?<u></u><u></u></span></p>
</div></div><div><div class="h5"><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal" style="margin-bottom:12.0pt"><u></u> <u></u></p><div><p class="MsoNormal">I have not tried this on a 9971 myself, however, 9971's are listed as supported phone models for IPPA.<u></u><u></u></p>
<div><p class="MsoNormal"><a href="http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf" target="_blank">http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf</a><u></u><u></u></p>
</div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">Whether you do a "One Touch" login feature or not, it's still IPPA and should be fine. Start with regular IPPA first to validate and have a control for your next step of one touching it. Just don't touch it too much, it might break.<u></u><u></u></p>
</div></div><div><p class="MsoNormal" style="margin-bottom:12.0pt"><u></u> <u></u></p><div><p class="MsoNormal">On Wed, Apr 9, 2014 at 3:58 PM, Jason Aarons (AM) <<a href="mailto:jason.aarons@dimensiondata.com" target="_blank">jason.aarons@dimensiondata.com</a>> wrote:<u></u><u></u></p>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in"><div><div><p class="MsoNormal">On the 9971 can I setup One Button Login for UCCX and not use CAD? Any known issues? I’ve used One Button Login with other model phones just not the new SIP 9971s.<u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p><p class="MsoNormal"> <u></u><u></u></p><p class="MsoNormal"><a href="http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-contact-center-express/60134-1-button-login-ip-phone-agnts.html" target="_blank">http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-contact-center-express/60134-1-button-login-ip-phone-agnts.html</a><u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p></div></div><p class="MsoNormal" style="margin-bottom:12.0pt"><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><u></u><u></u></p></blockquote></div><p class="MsoNormal"><u></u> <u></u></p></div></div>
</div><p class="MsoNormal"><br><br><span style="color:white">itevomcid</span> <u></u><u></u></p></div></div></blockquote></div><br></div>