<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Consolas;
panose-1:2 11 6 9 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
pre
{mso-style-priority:99;
mso-style-link:"HTML Preformatted Char";
margin:0in;
margin-bottom:.0001pt;
font-size:10.0pt;
font-family:"Courier New";}
span.HTMLPreformattedChar
{mso-style-name:"HTML Preformatted Char";
mso-style-priority:99;
mso-style-link:"HTML Preformatted";
font-family:Consolas;}
span.EmailStyle19
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
/* List Definitions */
@list l0
{mso-list-id:423110371;
mso-list-template-ids:151128166;}
@list l0:level1
{mso-level-tab-stop:.5in;
mso-level-number-position:left;
text-indent:-.25in;}
@list l0:level2
{mso-level-tab-stop:1.0in;
mso-level-number-position:left;
text-indent:-.25in;}
@list l0:level3
{mso-level-tab-stop:1.5in;
mso-level-number-position:left;
text-indent:-.25in;}
@list l0:level4
{mso-level-tab-stop:2.0in;
mso-level-number-position:left;
text-indent:-.25in;}
@list l0:level5
{mso-level-tab-stop:2.5in;
mso-level-number-position:left;
text-indent:-.25in;}
@list l0:level6
{mso-level-tab-stop:3.0in;
mso-level-number-position:left;
text-indent:-.25in;}
@list l0:level7
{mso-level-tab-stop:3.5in;
mso-level-number-position:left;
text-indent:-.25in;}
@list l0:level8
{mso-level-tab-stop:4.0in;
mso-level-number-position:left;
text-indent:-.25in;}
@list l0:level9
{mso-level-tab-stop:4.5in;
mso-level-number-position:left;
text-indent:-.25in;}
@list l1
{mso-list-id:1106271970;
mso-list-template-ids:2077250786;}
@list l1:level1
{mso-level-start-at:3;
mso-level-tab-stop:.5in;
mso-level-number-position:left;
text-indent:-.25in;}
@list l2
{mso-list-id:1432554921;
mso-list-template-ids:-1713483950;}
@list l2:level1
{mso-level-start-at:2;
mso-level-tab-stop:.5in;
mso-level-number-position:left;
text-indent:-.25in;}
@list l3
{mso-list-id:2145729822;
mso-list-template-ids:-739764752;}
ol
{margin-bottom:0in;}
ul
{margin-bottom:0in;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>After hitting send I noticed the </span>Cisco Desktop Browser and IP Phone Agent Service and a lot of other services were Shutdown. Perhaps I didn’t give the service enough time after the CCX Service Engine restarted from setup via AppAdmin.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The 7965 phone is using <a href="http://142.100.64.14/ipphone/jsp/sciphonexml/IPAgentLogin.jsp">http://142.100.64.14/ipphone/jsp/sciphonexml/IPAgentLogin.jsp</a> and able to login. This is good!!!!<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>If I use Firefox or IE or Chrome and go to same URL above I get<o:p></o:p></p><p class=MsoNormal><CiscoIPPhoneText><Title>Error</Title><Text>Internal error: Invalid input.</Text><Prompt/><SoftKeyItem><Name>OK</Name><URL>Init:Services</URL><Position>1</Position></SoftKeyItem></CiscoIPPhoneText><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Yet 7965 phone works fine.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I did more testing. Either setting below work fine on the 7965;<o:p></o:p></p><p class=MsoNormal><a href="http://142.100.64.14/ipphone/jsp/sciphonexml/IPAgentLogin.jsp">http://142.100.64.14/ipphone/jsp/sciphonexml/IPAgentLogin.jsp</a><o:p></o:p></p><p class=MsoNormal><a href="http://142.100.64.14:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp">http://142.100.64.14:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp</a><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Guess it needed The 10lbs Hammer with a VM rebuild.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> Jason Aarons (AM) <br><b>Sent:</b> Tuesday, April 15, 2014 12:30 PM<br><b>To:</b> 'Anthony Holloway'<br><b>Cc:</b> cisco-voip (cisco-voip@puck.nether.net)<br><b>Subject:</b> RE: [cisco-voip] Adding Service URL for One Button Login ?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>So I below away the VM and built a whole new </span>9.0.2.10000-71<span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> UCCX Server and get the same error.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="http://142.100.64.14:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp">http://142.100.64.14:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><CiscoIPPhoneText><Title>Error</Title><Text>Cannot connect to the IP Phone Agent service.</Text><Prompt/><SoftKeyItem><Name>OK</Name><URL>Init:Services</URL><Position>1</Position></SoftKeyItem></CiscoIPPhoneText><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Could the CUCM Enterprise Parameter > Prepare cluster for pre 8.0 rollback or the Secured Phone URL parameters cause this?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Could it be a license issue with IPPA? Testing with the ccx90_pre_demo.lic<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <a href="mailto:avholloway@gmail.com">avholloway@gmail.com</a> [<a href="mailto:avholloway@gmail.com">mailto:avholloway@gmail.com</a>] <b>On Behalf Of </b>Anthony Holloway<br><b>Sent:</b> Monday, April 14, 2014 6:53 PM<br><b>To:</b> Jason Aarons (AM)<br><b>Cc:</b> cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>)<br><b>Subject:</b> Re: [cisco-voip] Adding Service URL for One Button Login ?<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>For basic IPPA on 9.0(2), which you should validate first and then try One Touch, it's at:<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><a href="http://uccxserver:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp">http://uccxserver:6293/ipphone/jsp/sciphonexml/IPAgentInitial.jsp</a><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>The output of the above on is:<o:p></o:p></p></div><div><pre id=line1><?xml version="1.0" encoding="ISO-8859-1"?><CiscoIPPhoneInput><Title>Agent Login</Title><Prompt>Enter agent information.</Prompt><URL><a href="http://10.1.1.30:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp">http://10.1.1.30:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp</a></URL><InputItem><DisplayName>Name</DisplayName><QueryStringParam>ID</QueryStringParam><InputFlags>A</InputFlags><DefaultValue/></InputItem><InputItem><DisplayName>Password</DisplayName><QueryStringParam>Pwd</QueryStringParam><InputFlags>AP</InputFlags><DefaultValue/></InputItem><InputItem><DisplayName>Extension</DisplayName><QueryStringParam>Ext</QueryStringParam><InputFlags>N</InputFlags><DefaultValue/></InputItem><SoftKeyItem><Name>Submit</Name><URL>SoftKey:Submit</URL><Position>1</Position></SoftKeyItem><SoftKeyItem><Name><<</Name><URL>SoftKey:<<</URL><Position>2</Position></SoftKeyItem><SoftKeyItem><Name>Exit</Name><URL>Init:Services</URL><Position>3</Position></SoftKeyItem></CiscoIPPhoneInput><o:p></o:p></pre></div><div><p class=MsoNormal>Which does correctly draw the login page on a phone.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>If you have HA, make sure you are pointing to the master engine. Also, if you have HA, you'll have to configure to phone services: one for each server and have the Agent try one and then the other. It's pretty basic.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Once you validate that IPPA works, then moving to OneTouch takes three steps, give or take:<o:p></o:p></p></div><div><ol start=1 type=1><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3'>Change your service URL to:<br><span style='font-size:10.5pt;font-family:"Courier New";color:black'><a href="http://uccxserver:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp">http://uccxserver:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp</a></span><o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3'><span style='font-size:10.5pt;font-family:"Courier New";color:black'>Add three parameters (Case Matters):</span><o:p></o:p></li></ol><ol start=2 type=1><ol start=1 type=1><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level2 lfo3'><span style='font-size:10.5pt;font-family:"Courier New";color:black'>Ext</span><o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level2 lfo3'><span style='font-size:10.5pt;font-family:"Courier New";color:black'>ID</span><o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level2 lfo3'><span style='font-size:10.5pt;font-family:"Courier New";color:black'>Pwd</span><o:p></o:p></li></ol></ol><ol start=3 type=1><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3'><span style='font-size:10.5pt;font-family:"Courier New";color:black'>Update the service on the phone and then enter the values for the three parameters</span><o:p></o:p></li></ol></div></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>On Mon, Apr 14, 2014 at 3:40 PM, Jason Aarons (AM) <<a href="mailto:jason.aarons@dimensiondata.com" target="_blank">jason.aarons@dimensiondata.com</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>So going from UCCX 7.0 to UCCX 9.0.2 I’m having trouble getting the One Button Login setup on a 7965/SCCP.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="http://www.uccx.net/wp-content/uploads/2013/08/UCCX-Port-Utilization-Guide-9.0.2.pdf" target="_blank">http://www.uccx.net/wp-content/uploads/2013/08/UCCX-Port-Utilization-Guide-9.0.2.pdf</a></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Is the port still 6293 moving to UCCX 9.0.2? Several google searches suggest <a href="http://uccxip:8443/ipphone/sciphonexml/IPAgentLogin.jsp" target="_blank">http://uccxip:8443/ipphone/sciphonexml/IPAgentLogin.jsp</a> (non secure URL) When I use 8443 I get a HOST NOT FOUND, the phone console log shows ITL error messages, etc.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>When I try </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="http://serverip:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp" target="_blank">http://serverip:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp</a></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><CiscoIPPhoneText><Title>Error</Title><Text>Cannot connect to the IP Phone Agent service.</Text><Prompt/><SoftKeyItem><Name>OK</Name><URL>Init:Services</URL><Position>1</Position></SoftKeyItem></CiscoIPPhoneText></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I’ve tried re-starting </span>Cisco Desktop Browser and IP Phone Agent Service with no luck. A couple uccx reboots with no luck <span style='font-family:Wingdings'>J</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Not sure what to do next.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> <a href="mailto:avholloway@gmail.com" target="_blank">avholloway@gmail.com</a> [mailto:<a href="mailto:avholloway@gmail.com" target="_blank">avholloway@gmail.com</a>] <b>On Behalf Of </b>Anthony Holloway<br><b>Sent:</b> Wednesday, April 09, 2014 6:50 PM<br><b>To:</b> Jason Aarons (AM)<br><b>Cc:</b> cisco-voip (<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>)<br><b>Subject:</b> Re: [cisco-voip] Adding Service URL for One Button Login ?</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I have not tried this on a 9971 myself, however, 9971's are listed as supported phone models for IPPA.<o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf" target="_blank">http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf</a><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Whether you do a "One Touch" login feature or not, it's still IPPA and should be fine. Start with regular IPPA first to validate and have a control for your next step of one touching it. Just don't touch it too much, it might break.<o:p></o:p></p></div></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Wed, Apr 9, 2014 at 3:58 PM, Jason Aarons (AM) <<a href="mailto:jason.aarons@dimensiondata.com" target="_blank">jason.aarons@dimensiondata.com</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On the 9971 can I setup One Button Login for UCCX and not use CAD? Any known issues? I’ve used One Button Login with other model phones just not the new SIP 9971s.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-contact-center-express/60134-1-button-login-ip-phone-agnts.html" target="_blank">http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-contact-center-express/60134-1-button-login-ip-phone-agnts.html</a><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></blockquote></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><br><br><span style='color:white'>itevomcid</span> <o:p></o:p></p></div></div></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>