<div dir="ltr">The License Usage Report in CUCM under System->Licensing allows you to click the number next to the license and it will show which users are utilizing those licenses and why. I think that should show you the information you're looking for.</div>
<div class="gmail_extra"><br><br><div class="gmail_quote">On Fri, Apr 18, 2014 at 11:38 AM, Lelio Fulgenzi <span dir="ltr"><<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">So I've completed the offline upgrade from v7 to v9 (with a few gotchas) and aside from checking out the install logs to see if there are any glaring issues, things are working.<br>
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The one thing I'm trying to figure out is who/what is using a specific license.<br>
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We are out of compliance by one CUWL user and one Enhanced plus user.<br>
<br>
I misunderstood how the "loaning" process worked and asked to have only Enhanced (and Essential) licenses issued. Since this is what our ESW and UCSS contracts are/will be based on.<br>
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I suspect the CUWL license was used up by my userID because I had four phones "owned" by it. I deleted two of the phones and modified the other. I did a resync on ELM but no change. I did a restart of CallManager and no change. License Manager is not allowed to be restarted at GUI.<br>
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I need to find the Enahanced Plus user/device.<br>
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Does any one have any tricks? I used the CDR search by user since it shows the phones owned by a user. The user information page does not show this.<br>
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How long does it take Callmanager to change the request it sends to ELM?<br>
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Any help would be appreciated.<br>
<br>
Lelio<br>
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Sent from my iPhone<br>
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