<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:Webdings;
panose-1:5 3 1 2 1 5 9 6 7 3;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Balloon Text Char";
margin:0in;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";}
span.BalloonTextChar
{mso-style-name:"Balloon Text Char";
mso-style-priority:99;
mso-style-link:"Balloon Text";
font-family:"Tahoma","sans-serif";}
span.EmailStyle19
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:windowtext;}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Hi all</span>,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>I </span> upgraded the UCCX <span style='color:#1F497D'>HA cluster </span>from 8.5 to 9.0 this weekend. All seem to be fine, but backups are failing. I searched around a bit and it seems to point to a Database replication issue. I did confirm this but replication seem to be 100%. Any ideas…<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>admin:utils dbreplication runtimestate <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>DB and Replication Services: ALL RUNNING<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>DB CLI Status: No other dbreplication CLI is running...<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Cluster Replication State: BROADCAST SYNC Completed on 1 servers at: 2014-05-03-14-36<o:p></o:p></p><p class=MsoNormal> Last Sync Result: SYNC COMPLETED 704 tables sync'ed out of 704<o:p></o:p></p><p class=MsoNormal> Sync Errors: NO ERRORS<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>DB Version: ccm9_0_2_11001_24<o:p></o:p></p><p class=MsoNormal>Number of replicated tables: 704<o:p></o:p></p><p class=MsoNormal>Repltimeout set to: 300s<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Cluster Detailed View from namf241041 (2 Servers):<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal> PING CDR Server REPL. DBver& REPL. REPLICATION SETUP<o:p></o:p></p><p class=MsoNormal>SERVER-NAME IP ADDRESS (msec) RPC? (ID) & STATUS QUEUE TABLES LOOP? (RTMT) & details <o:p></o:p></p><p class=MsoNormal>----------- ------------ ------ ---- -------------- ----- ------- ----- -----------------<o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'>AAAAAAA</span> <span style='color:#1F497D'>X.X.X.X</span> 0.032 Yes (2) Connected 0 match Yes (2) PUB Setup Completed<o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D'>BBBBBBBB</span> <span style='color:#1F497D'>X.X.X.X</span> 0.224 Yes (3) Connected 0 match Yes (2) Setup Completed<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>admin:show perf query class "Number of Replicates Created and State of Replication"<o:p></o:p></p><p class=MsoNormal>==>query class :<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>- Perf class (Number of Replicates Created and State of Replication) has instances and values:<o:p></o:p></p><p class=MsoNormal> ReplicateCount -> Number of Replicates Created = 704<o:p></o:p></p><p class=MsoNormal> ReplicateCount -> Replicate_State = 2<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><img width=468 height=155 id="_x0000_i1026" src="cid:image003.png@01CF685E.87D791E0"><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='text-align:justify'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal style='text-align:justify'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#6D6E71;mso-fareast-language:EN-ZA'>Kind regards</span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D;mso-fareast-language:EN-ZA'> </span><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#6D6E71;mso-fareast-language:EN-ZA'>Louis Koekemoer</span></b><o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#6D6E71;mso-fareast-language:EN-ZA'>Lead Technical Consultant</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#6D6E71;mso-fareast-language:EN-ZA'>Dimension Data, Canada<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#6D6E71;mso-fareast-language:EN-ZA'>2680 Skymark Avenue<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#6D6E71;mso-fareast-language:EN-ZA'>Suite 400<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#6D6E71;mso-fareast-language:EN-ZA'>Mississauga, Ontario L4W 5L6</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#6D6E71;mso-fareast-language:EN-ZA'>Office: +1 (647) 724-2755</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#6D6E71;mso-fareast-language:EN-ZA'>Mobile: +1 (289) 828-5713<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#6D6E71;mso-fareast-language:EN-ZA'>EFax: +1 (855) 817-6553</span><o:p></o:p></p><p class=MsoNormal><u><span style='color:#69BE28;mso-fareast-language:EN-ZA'><a href="mailto:louis.koekemoer@dimensiondata.com">louis.koekemoer@dimensiondata.com</a></span></u><o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:red;mso-fareast-language:EN-ZA'>Planned Absence – </span><o:p></o:p></p><p class=MsoNormal><a href="http://www.dimensiondata.com/Solutions/NetworkIntegration/Pages/Home.aspx"><span style='color:#1F497D;text-decoration:none'><img border=0 width=440 height=124 id="Picture_x0020_1" src="cid:image001.jpg@01CF6859.D139D500" alt="Description: Description: 21875_DD_NI_CC_Signature_v-1"></span></a><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D;mso-fareast-language:EN-ZA'> </span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D;mso-fareast-language:EN-ZA'>For more information about Dimension Data, please go to <a href="http://www.dimensiondata.com/" title="http://www.dimensiondata.com/">www.dimensiondata.com</a></span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D;mso-fareast-language:EN-ZA'> </span><o:p></o:p></p><p class=MsoNormal><span style='color:#1F497D;mso-fareast-language:EN-ZA'> </span><o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:Webdings;color:#00B050;mso-fareast-language:EN-ZA'>P </span><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#00B050;mso-fareast-language:EN-ZA'>Before printing this email please think about the environment</span></b><b><span style='font-size:10.0pt;color:#00B050;mso-fareast-language:EN-ZA'> </span></b><span style='font-size:10.0pt;color:#00B050;mso-fareast-language:EN-ZA'> </span><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>