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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Crowdsourcing and open model is great for uber geeks. Most large enterprises want someone to call and someone that will produce the results in a defined time frame. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The problem is when guy X writes an awesome script that does some amazing things… what happens when he leaves the enterprise and the script breaks as part of an upgrade of what not. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I love the uber-geek stuff as I am one myself, but when it comes to having one’s job on the line, I want someone to save my butt.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>Dennis Heim | Solution Architect (Collaboration)</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>World Wide Technology, Inc. | 314-212-1814<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><b><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#00007F'>PS Engineering: </span></i></b><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#00007F'> Innovate & Ignite.</span></i><span style='font-size:13.5pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></b></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> cisco-voip [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Anthony Holloway<br><b>Sent:</b> Tuesday, May 06, 2014 11:32 AM<br><b>To:</b> Matt Slaga (AM)<br><b>Cc:</b> cisco-voip (cisco-voip@puck.nether.net)<br><b>Subject:</b> Re: [cisco-voip] CUCM 7x with ACME SBC<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Matt,<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I'd like to point out three things in response to your comment:<o:p></o:p></p></div><div><ul type=disc><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'>LUA scripting support recently moved to:<o:p></o:p></li></ul><ul type=disc><ul type=circle><li class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt;mso-list:l0 level2 lfo1'><a href="https://communities.cisco.com/community/developer/collaboration/call-control/uc-manager-sip">https://communities.cisco.com/community/developer/collaboration/call-control/uc-manager-sip</a><o:p></o:p></li></ul></ul><ul type=disc><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'>Cisco themselves, plus highly qualified non-Cisco people, just like this mailing list, provide support on that forum.<o:p></o:p></li></ul><ul type=disc><ul type=circle><li class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt;mso-list:l0 level2 lfo1'>Shout out to <a href="https://communities.cisco.com/people/mstover">Mark Stover</a> who is a top contributor on LUA scripting support and all around excellent SIP resource<o:p></o:p></li></ul></ul><ul type=disc><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'>A distributed support model has many benefits: free, crowd sourced solutions and diverse problem exposure; to name three<o:p></o:p></li></ul><ul type=disc><ul type=circle><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level2 lfo1'>Shout out to the excellent cisco-voip members and Cisco Support/Communities contributors<o:p></o:p></li></ul></ul><div><p class=MsoNormal>Therefore, it is my opinion, that Cisco not supporting LUA scripting via TAC, as does ACME, is not a bad thing, rather, we have a large support community of Cisco technical resources and non-Cisco technical resources to call upon and ask for guidance. And it works quite well.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Is LUA the hot topic on any given Cisco forum? No, I'll admit that. But, it's also very new to CUCM and to UC Engineers. If we shy away from using LUA because of its lack of official TAC support, then we'll never gain the exposure and knowledge required, to have our support communities flourish.<o:p></o:p></p></div></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>For reference, I have used LUA once to solve a VCS to VzB outbound calling issue where the SDP was too large (If I recall it was over 1200 bytes). Call flow was: VCS ---SIP--> CUCM ---SIP---> SBC ---SIP---> VzB<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I chose to solve it at the CUCM level because I had LUA there to help me. Had Cisco simply said "Why give them the option of LUA if we cannot officially support it?" Then I would have had a no choice, and my solution may have never worked. I appreciate that it's there and don't look negatively on the feature because of the lack of official TAC support.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Disclaimer: I may have been standing on a soap box when I typed this, but I have returned to slouching in my computer chair.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Respectfully,<o:p></o:p></p></div></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>On Tue, May 6, 2014 at 7:53 AM, Matt Slaga (AM) <<a href="mailto:matt.slaga@dimensiondata.com" target="_blank">matt.slaga@dimensiondata.com</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>And, ACME actually supports their LUA scripting through their TAC center. Cisco passes you off to DevNet.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Mark Holloway<br><b>Sent:</b> Monday, May 5, 2014 3:35 PM<br><b>To:</b> Tim Smith</span><o:p></o:p></p><div><div><p class=MsoNormal><br><b>Cc:</b> cisco-voip (<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>)<br><b>Subject:</b> Re: [cisco-voip] CUCM 7x with ACME SBC<o:p></o:p></p></div></div></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><br><br>The Acme Packet SBC has a very advanced SIP Header Manipulation regex based language. It also supports LUA. You can write “plugins” for the SBC using LUA to extend it’s functionality. Pretty cool for an edge appliance!<o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On May 5, 2014, at 5:12 AM, Tim Smith <<a href="mailto:tim.smith@enject.com.au" target="_blank">tim.smith@enject.com.au</a>> wrote:<o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><o:p> </o:p></p><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi guys,</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I love this combo.</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>They work really well together and both products have great capability for normalisation HMR on Acme, LUA on CUCM.</span><o:p></o:p></p></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A'> </span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Acme HA is fantastic.</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Virtual option is great.</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Acme docco is comprehensive and quite plentiful!</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A'> </span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A'>Jason - I’ve unicasted you some info on one of my deployments.</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A'> </span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A'>Cheers,</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A'> </span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#3A3A3A'>Tim.</span><o:p></o:p></p></div></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p></div><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> cisco-voip [<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank"><span style='color:purple'>mailto:cisco-voip-bounces@puck.nether.net</span></a>] <b>On Behalf Of </b>Holloway Mark<br><b>Sent:</b> Saturday, 19 April 2014 5:51 AM<br><b>To:</b> Jason Aarons (AM)<br><b>Cc:</b> cisco-voip (<a href="mailto:cisco-voip@puck.nether.net" target="_blank"><span style='color:purple'>cisco-voip@puck.nether.net</span></a>)<br><b>Subject:</b> Re: [cisco-voip] CUCM 7x with ACME SBC</span><o:p></o:p></p></div></div></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU> </span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU>There are Acme guides for CUCM up through 9.x. Acme is the only non-Cisco SBC blessed by Cisco for CUCM, CVP, UCCE. They’ve even blessed it as a CUSP replacement as it can fill both CUBE/CUSP requirements in CVP/UCCE environments on one box. Much of it had to do with customer frustration of ISR scalability as well as Acme’s High Availability being much more robust and resilient. Anyone interested please email me offline. </span><o:p></o:p></p></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU> </span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU> </span><o:p></o:p></p></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU>On Apr 18, 2014, at 2:34 PM, Jason Aarons (AM) <<a href="mailto:jason.aarons@dimensiondata.com" target="_blank"><span style='color:purple'>jason.aarons@dimensiondata.com</span></a>> wrote:</span><o:p></o:p></p></div></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><span lang=EN-AU><br><br></span><o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>I haven’t seen any kind of integration guide on </span><span lang=EN-AU><a href="http://cisco.com/" target="_blank"><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#954F72'>Cisco.com</span></a></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> with a ACME SBC. I can’t imagine Cisco would create one since it would compete with their CUBE product.</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Looking on </span><span lang=EN-AU><a href="http://oracle.com/" target="_blank"><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#954F72'>Oracle.com</span></a></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> to see if they have anything.</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Lastly I think the customer should upgrade from CUCM 7x to at least 8.5 for SIP Trunks. Anyone dis-agree?</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><o:p></o:p></p></div></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'>_______________________________________________<br>cisco-voip mailing list<br></span><span lang=EN-AU><a href="mailto:cisco-voip@puck.nether.net" target="_blank"><span lang=EN-US style='font-size:9.0pt;font-family:"Helvetica","sans-serif";color:#954F72'>cisco-voip@puck.nether.net</span></a></span><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'><br></span><span lang=EN-AU><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank"><span lang=EN-US style='font-size:9.0pt;font-family:"Helvetica","sans-serif";color:#954F72'>https://puck.nether.net/mailman/listinfo/cisco-voip</span></a></span><o:p></o:p></p></div></blockquote></div></div></div></div></blockquote></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><br><br><span style='color:white'>itevomcid</span> <o:p></o:p></p></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>