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</v:background></xml><![endif]--><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:windowtext'>We finally are embarking on a call manager upgrade from CUCM 6.1 to 10.x.    Since I understand some of you may have already taken this journey, in some fashion or other, I was wondering if you would be willing to share project plan, steps, stumbling blocks so that the transition will have a better chance of success.   As we upgrade the call manager we will also be upgrading our Cisco Unified CCX Standard.   We currently are using MS Exchange to handle our voicemail.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:windowtext'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:windowtext'>Thank you for any information/knowledge you are willing and able to share.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:windowtext'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:windowtext'>Terry<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:windowtext'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;color:#1F497D;mso-fareast-language:EN-CA'>Terry Oakley<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>Telecommunications Coordinator </span><b><span style='font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA'>| </span></b><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>Information Technology Services<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>Red Deer College </span></b><b><span style='font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA'>|</span></b><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>100 College Blvd. </span><b><span style='font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA'>|</span></b><span style='font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA'> </span><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>Box 5005 </span><b><span style='font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA'>| </span></b><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>Red Deer<b> </b></span><b><span style='font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA'>|</span></b><span style='font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA'> </span><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>Alberta </span><b><span style='font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA'>| </span></b><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>T4N 5H5<b><o:p></o:p></b></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>work (403) 342-<b>3521   </b></span><b><span style='font-size:10.0pt;color:#33CC33;mso-fareast-language:EN-CA'>| </span></b><b><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'> </span></b><span style='font-size:10.0pt;color:#1F497D;mso-fareast-language:EN-CA'>FAX (403) 343-4034</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:windowtext;mso-fareast-language:EN-CA'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>