<style>p { margin-top:0px; margin-bottom:0px}</style>A new request with request id 19 has been created by Ryan LaFountain (rlafount). Short info on the request is : <br><br>Title : Re: [cisco-voip] CCX 9.0 Upload File<br>Category : <br>Description : <html> <body> Hi Andrew, <div><br> </div> <div>I wouldn’t use the /opt/cisco/uccx/Customer directory even though the readme tells you to :) </div> <div><br> </div> <div>I would save XML files as documents to the Document Repository using the Upload Document step after calling the Authenticate User step and read the document from the Repository. This is much more resilient and easier to use IMO. </div> <div><br> <div>Thank you, <br> <br> Ryan LaFountain<br> Unified Contact Center<br> Cisco Services<br> Direct: +1 919 392 9898<br> Hours: M - F 9:00am - 5:00pm Eastern Time<br> </div> <br> <div> <div>On Mar 21, 2014, at 10:24 AM, Andrew Grech <<a href="mailto:agrech88@gmail.com">agrech88@gmail.com</a>> wrote:</div> <br> <blockquote type="cite"> <p>Hi I'm trying use the emergency script from <a href="https://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_02/design/guide/script_repository_902.zip.html"> https://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_02/design/guide/script_repository_902.zip.html</a></p> <p>I don't understand "and they should be place in customer location of UCCX". From googling and debugging today I'm assuming this has something to do with the method "System.getProperty(“uccx.customer.dir”)" and /opt/cisco/uccx/Customer.</p> <p>Where is /opt/cisco/uccx/Customer located? Is this directory separate to the documents management in UCCX? Do I initially have to SFTP these files directly to the server?</p> <p>Thanks</p> <p>Andrew</p> _______________________________________________<br> cisco-voip mailing list<br> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br> https://puck.nether.net/mailman/listinfo/cisco-voip<br> </blockquote> </div> <br> </div> </body> </html>_______________________________________________<br>cisco-voip mailing list<br>cisco-voip@puck.nether.net<br>https://puck.nether.net/mailman/listinfo/cisco-voip<br><br>Click for details : <a href='http://DELL-XPS-PC:8080/WorkOrder.do?woMode=viewWO&woID=19'>http://DELL-XPS-PC:8080/WorkOrder.do?woMode=viewWO&woID=19</a><br><br>NOTE: You are receiving this mail because, the Requester/Technician wanted you to get notified on this request creation.