<div dir="ltr">Hi Mathew,<div><br></div><div>The full order is spec is as below:</div><div><table class="" border="0" cellspacing="0" cellpadding="0" width="699" style="width:524pt;border-collapse:collapse">
 <tbody><tr style="height:15.6pt">
  <td width="247" nowrap valign="bottom" style="width:185pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><b><span style="font-size:12pt;color:black">Part Number</span></b></p>
  </td>
  <td width="452" nowrap valign="bottom" style="width:339pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><b><span style="font-size:12pt;color:black">Description</span></b></p>
  </td>
 </tr>
 <tr style="height:15.6pt">
  <td width="247" nowrap valign="bottom" style="width:185pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">BE6K-ST-BDL-XU=</span></p>
  </td>
  <td width="452" nowrap valign="bottom" style="width:339pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">Cisco BE6000
  UCS C220M3 MD Srv,UNRST 9.x SW,Hyp,UPM,VCS</span></p>
  </td>
 </tr>
 <tr style="height:15.6pt">
  <td width="247" nowrap valign="bottom" style="width:185pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">LIC-VCS-10+</span></p>
  </td>
  <td width="452" nowrap valign="bottom" style="width:339pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">Video Comm
  Server 10 Add Non-traversal Network Calls</span></p>
  </td>
 </tr>
 <tr style="height:15.6pt">
  <td width="247" nowrap valign="bottom" style="width:185pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">CAB-9K10A-EU</span></p>
  </td>
  <td width="452" nowrap valign="bottom" style="width:339pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">Power Cord,
  250VAC 10A CEE 7/7 Plug, EU</span></p>
  </td>
 </tr>
 <tr style="height:15.6pt">
  <td width="247" nowrap valign="bottom" style="width:185pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">BE6K-SW-APP-9.X-XU</span></p>
  </td>
  <td width="452" nowrap valign="bottom" style="width:339pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">Cisco Business
  Edition 6000 SW App Version 9.X Unrestricted</span></p>
  </td>
 </tr>
 <tr style="height:15.6pt">
  <td width="247" nowrap valign="bottom" style="width:185pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">CIT-PSU-BLKP</span></p>
  </td>
  <td width="452" nowrap valign="bottom" style="width:339pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">Power Supply
  Blanking Panel/Filler</span></p>
  </td>
 </tr>
 <tr style="height:15.6pt">
  <td width="247" nowrap valign="bottom" style="width:185pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">CIT-SD-16G-C220</span></p>
  </td>
  <td width="452" nowrap valign="bottom" style="width:339pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">16GB SD Card
  Module for C220 servers</span></p>
  </td>
 </tr>
 <tr style="height:15.6pt">
  <td width="247" nowrap valign="bottom" style="width:185pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">CTI-VCSC-BE6K-PAK</span></p>
  </td>
  <td width="452" nowrap valign="bottom" style="width:339pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">Config Only
  E-Delivery VCS Control PAK PID</span></p>
  </td>
 </tr>
 <tr style="height:15.6pt">
  <td width="247" nowrap valign="bottom" style="width:185pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">VMW-VS5-HYP-K9</span></p>
  </td>
  <td width="452" nowrap valign="bottom" style="width:339pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">Cisco UC Virt.
  Hypervisor 5.x (2-socket)</span></p>
  </td>
 </tr>
 <tr style="height:15.6pt">
  <td width="247" nowrap valign="bottom" style="width:185pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">VMW-VS5-SNS</span></p>
  </td>
  <td width="452" nowrap valign="bottom" style="width:339pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">Cisco UC Virt.
  Hypervisor 5.x - SnS</span></p>
  </td>
 </tr>
 <tr style="height:15.6pt">
  <td width="247" nowrap valign="bottom" style="width:185pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">LIC-VCS-BASE</span></p>
  </td>
  <td width="452" nowrap valign="bottom" style="width:339pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">License Key -
  VCS Non-encrypted Software Image</span></p>
  </td>
 </tr>
 <tr style="height:15.6pt">
  <td width="247" nowrap valign="bottom" style="width:185pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">LIC-VCS-GW</span></p>
  </td>
  <td width="452" nowrap valign="bottom" style="width:339pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">Enable GW
  Feature (H323-SIP)</span></p>
  </td>
 </tr>
 <tr style="height:15.6pt">
  <td width="247" nowrap valign="bottom" style="width:185pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">LIC-VCSE-5+</span></p>
  </td>
  <td width="452" nowrap valign="bottom" style="width:339pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">Video
  Communication Server - 5 Traversal Calls</span></p>
  </td>
 </tr>
 <tr style="height:15.6pt">
  <td width="247" nowrap valign="bottom" style="width:185pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">R2XX-RAID10</span></p>
  </td>
  <td width="452" nowrap valign="bottom" style="width:339pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">Enable RAID 10
  Setting</span></p>
  </td>
 </tr>
 <tr style="height:15.6pt">
  <td width="247" nowrap valign="bottom" style="width:185pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">UC-A03-D500GC3</span></p>
  </td>
  <td width="452" nowrap valign="bottom" style="width:339pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">500GB  6Gb
  SATA  7.2K RPM SFF Hot Plug/Drive Sled Mounted</span></p>
  </td>
 </tr>
 <tr style="height:15.6pt">
  <td width="247" nowrap valign="bottom" style="width:185pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">UC-CPU-E5-2609</span></p>
  </td>
  <td width="452" nowrap valign="bottom" style="width:339pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">2.4 GHz
  E5-2609/80W 4C/10MB Cache/DDR3 1066MHz</span></p>
  </td>
 </tr>
 <tr style="height:15.6pt">
  <td width="247" nowrap valign="bottom" style="width:185pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">UC-MR-1X082RY-A</span></p>
  </td>
  <td width="452" nowrap valign="bottom" style="width:339pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">8GB
  DDR3-1600-MHz RDIMM/PC3-12800/Dual Rank/1.35v</span></p>
  </td>
 </tr>
 <tr style="height:15.6pt">
  <td width="247" nowrap valign="bottom" style="width:185pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">UC-PSU-650W</span></p>
  </td>
  <td width="452" nowrap valign="bottom" style="width:339pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">650W Power
  Supply Unit For UCSC C220 Rack Server</span></p>
  </td>
 </tr>
 <tr style="height:15.6pt">
  <td width="247" nowrap valign="bottom" style="width:185pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">UC-RAID-9271</span></p>
  </td>
  <td width="452" nowrap valign="bottom" style="width:339pt;padding:0in 5.4pt;height:15.6pt">
  <p class="MsoNormal"><span style="font-size:12pt;color:black">MegaRAID
  9271-8i + Battery Backup for C240 and C220</span></p>
  </td>
 </tr>
</tbody></table></div><div><table class="" border="0" cellspacing="0" cellpadding="0" width="699" style="width:524pt;border-collapse:collapse"><tbody>
</tbody></table><br></div><div>It looks like the part number they ordered is different to your recommendation of BE6K-ST-BDL-k9=<span style="color:rgb(31,73,125);font-family:Calibri,sans-serif;font-size:15px"> </span></div>

<div><br></div><div><br></div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Wed, May 28, 2014 at 4:08 PM, Matthew Loraditch <span dir="ltr"><<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>></span> wrote:<br>

<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">





<div lang="EN-US" link="#0563C1" vlink="#954F72">
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">If they bought the correct BE6K server bundle it would have come with the right RAM. It sounds like they got the wrong thing. I’d advise them to RMA and order
 the BE6K-ST-BDL-K9= part as I’m guessing they purchased a build to order C220 M3 and it’s not going to have come with the right entitlements or base software and is not discounted the same way as the bundle part.<u></u><u></u></span></p>


<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA<u></u><u></u></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#1f497d">1965 Greenspring Drive</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><br>


</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#1f497d">Timonium, MD 21093</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><br>


</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#1f497d"><br>
direct voice. 443.541.1518<br>
fax.  410.252.9284<br>
<br>
<a href="http://twitter.com/heliontech" target="_blank"><span style="color:blue">Twitter</span></a>  | 
<a href="http://www.facebook.com/#!/pages/Helion/252157915296" target="_blank"><span style="color:blue">Facebook</span></a>  |
<a href="http://www.heliontechnologies.com/" target="_blank"><span style="color:blue">Website</span></a>  | 
<a href="mailto:support@heliontechnologies.com?subject=Technical%20Support%20Request" target="_blank">
<span style="color:blue">Email Support</span></a><u></u><u></u></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#1f497d">Support Phone. 410.252.8830</span><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1f497d"><u></u><u></u></span></p>


<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Abebe Amare<br>
<b>Sent:</b> Wednesday, May 28, 2014 8:53 AM<br>
<b>To:</b> cisco voip<br>
<b>Subject:</b> [cisco-voip] CUCMBE6K RAM requirement<u></u><u></u></span></p><div><div class="h5">
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">Hi All,<u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Customer has a single CUCMBE6K with 8GB of RAM (<span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">UCS C220M3 medisum density Server).</span><u></u><u></u></p>


</div>
<div>
<p class="MsoNormal">. They want to install on it CUCM, UC, Presence and Informacast. According to the docwiki for BE6k implementation, f<span style="font-family:"Arial","sans-serif";color:black">or Medium Density (MD) server, co-residency policy supports for
 any 4 UC applications and 1 Provisioning application as long as they fit in 8vCPU and 32GvRAM. Does this mean they need to upgrade the RAM to 32 GB to accommodate all the servers?</span><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Thanks in advance,</span><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Abebe</span><u></u><u></u></p>
</div>
</div>
</div></div></div>
</div>

</blockquote></div><br></div>