<div dir="ltr">Hi Mathew,<div><br></div><div>I will inspect the internal of the server physically to check whether it has 8GB or 32 GB. </div><div><br></div><div>Thanks for the support, much appreciated.</div><div><br></div>
<div>Abebe</div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Wed, May 28, 2014 at 4:56 PM, Matthew Loraditch <span dir="ltr"><<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="EN-US" link="blue" vlink="purple">
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">If that is the part that is ordered all that is, is the version w/o strong encryption for certain countries. You should have 32GBs of RAM. If you don’t you
have a problem and should be able to correct with your Disti or TAC as you got a bad product.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Have you spun up the server and it actually only shows 8GBs?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#003366"><img width="225" height="105" src="cid:image001.jpg@01CF7A5B.1BA03310" alt="cid:image001.jpg@01C95158.4441E1B0"></span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u><u></u></span></p>
<div class="">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA<u></u><u></u></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#1f497d">1965 Greenspring Drive</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><br>
</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#1f497d">Timonium, MD 21093</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><br>
</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#1f497d"><br>
direct voice. 443.541.1518<br>
fax. 410.252.9284<br>
<br>
<a href="http://twitter.com/heliontech" target="_blank">Twitter</a> | <a href="http://www.facebook.com/#!/pages/Helion/252157915296" target="_blank">
Facebook</a> | <a href="http://www.heliontechnologies.com/" target="_blank">Website</a> | <a href="mailto:support@heliontechnologies.com?subject=Technical%20Support%20Request" target="_blank">
Email Support</a><u></u><u></u></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#1f497d">Support Phone. 410.252.8830</span><span style="font-size:11.0pt;font-family:"Arial","sans-serif";color:#1f497d"><u></u><u></u></span></p>
</div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><img border="0" width="214" height="58" src="cid:image002.png@01CF7A5B.1BA03310"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> Abebe Amare [mailto:<a href="mailto:abucho@gmail.com" target="_blank">abucho@gmail.com</a>]
<br>
<b>Sent:</b> Wednesday, May 28, 2014 9:48 AM<br>
<b>To:</b> Matthew Loraditch<br>
<b>Cc:</b> cisco voip<br>
<b>Subject:</b> Re: [cisco-voip] CUCMBE6K RAM requirement<u></u><u></u></span></p><div><div class="h5">
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">Hi Mathew,<u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">The full order is spec is as below:<u></u><u></u></p>
</div>
<div>
<table border="0" cellspacing="0" cellpadding="0" width="699" style="width:524.0pt;border-collapse:collapse">
<tbody>
<tr style="height:15.6pt">
<td width="247" nowrap valign="bottom" style="width:185.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><b><span style="color:black">Part Number</span></b><u></u><u></u></p>
</td>
<td width="452" nowrap valign="bottom" style="width:339.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><b><span style="color:black">Description</span></b><u></u><u></u></p>
</td>
</tr>
<tr style="height:15.6pt">
<td width="247" nowrap valign="bottom" style="width:185.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">BE6K-ST-BDL-XU=</span><u></u><u></u></p>
</td>
<td width="452" nowrap valign="bottom" style="width:339.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">Cisco BE6000 UCS C220M3 MD Srv,UNRST 9.x SW,Hyp,UPM,VCS</span><u></u><u></u></p>
</td>
</tr>
<tr style="height:15.6pt">
<td width="247" nowrap valign="bottom" style="width:185.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">LIC-VCS-10+</span><u></u><u></u></p>
</td>
<td width="452" nowrap valign="bottom" style="width:339.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">Video Comm Server 10 Add Non-traversal Network Calls</span><u></u><u></u></p>
</td>
</tr>
<tr style="height:15.6pt">
<td width="247" nowrap valign="bottom" style="width:185.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">CAB-9K10A-EU</span><u></u><u></u></p>
</td>
<td width="452" nowrap valign="bottom" style="width:339.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">Power Cord, 250VAC 10A CEE 7/7 Plug, EU</span><u></u><u></u></p>
</td>
</tr>
<tr style="height:15.6pt">
<td width="247" nowrap valign="bottom" style="width:185.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">BE6K-SW-APP-9.X-XU</span><u></u><u></u></p>
</td>
<td width="452" nowrap valign="bottom" style="width:339.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">Cisco Business Edition 6000 SW App Version 9.X Unrestricted</span><u></u><u></u></p>
</td>
</tr>
<tr style="height:15.6pt">
<td width="247" nowrap valign="bottom" style="width:185.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">CIT-PSU-BLKP</span><u></u><u></u></p>
</td>
<td width="452" nowrap valign="bottom" style="width:339.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">Power Supply Blanking Panel/Filler</span><u></u><u></u></p>
</td>
</tr>
<tr style="height:15.6pt">
<td width="247" nowrap valign="bottom" style="width:185.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">CIT-SD-16G-C220</span><u></u><u></u></p>
</td>
<td width="452" nowrap valign="bottom" style="width:339.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">16GB SD Card Module for C220 servers</span><u></u><u></u></p>
</td>
</tr>
<tr style="height:15.6pt">
<td width="247" nowrap valign="bottom" style="width:185.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">CTI-VCSC-BE6K-PAK</span><u></u><u></u></p>
</td>
<td width="452" nowrap valign="bottom" style="width:339.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">Config Only E-Delivery VCS Control PAK PID</span><u></u><u></u></p>
</td>
</tr>
<tr style="height:15.6pt">
<td width="247" nowrap valign="bottom" style="width:185.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">VMW-VS5-HYP-K9</span><u></u><u></u></p>
</td>
<td width="452" nowrap valign="bottom" style="width:339.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">Cisco UC Virt. Hypervisor 5.x (2-socket)</span><u></u><u></u></p>
</td>
</tr>
<tr style="height:15.6pt">
<td width="247" nowrap valign="bottom" style="width:185.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">VMW-VS5-SNS</span><u></u><u></u></p>
</td>
<td width="452" nowrap valign="bottom" style="width:339.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">Cisco UC Virt. Hypervisor 5.x - SnS</span><u></u><u></u></p>
</td>
</tr>
<tr style="height:15.6pt">
<td width="247" nowrap valign="bottom" style="width:185.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">LIC-VCS-BASE</span><u></u><u></u></p>
</td>
<td width="452" nowrap valign="bottom" style="width:339.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">License Key - VCS Non-encrypted Software Image</span><u></u><u></u></p>
</td>
</tr>
<tr style="height:15.6pt">
<td width="247" nowrap valign="bottom" style="width:185.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">LIC-VCS-GW</span><u></u><u></u></p>
</td>
<td width="452" nowrap valign="bottom" style="width:339.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">Enable GW Feature (H323-SIP)</span><u></u><u></u></p>
</td>
</tr>
<tr style="height:15.6pt">
<td width="247" nowrap valign="bottom" style="width:185.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">LIC-VCSE-5+</span><u></u><u></u></p>
</td>
<td width="452" nowrap valign="bottom" style="width:339.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">Video Communication Server - 5 Traversal Calls</span><u></u><u></u></p>
</td>
</tr>
<tr style="height:15.6pt">
<td width="247" nowrap valign="bottom" style="width:185.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">R2XX-RAID10</span><u></u><u></u></p>
</td>
<td width="452" nowrap valign="bottom" style="width:339.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">Enable RAID 10 Setting</span><u></u><u></u></p>
</td>
</tr>
<tr style="height:15.6pt">
<td width="247" nowrap valign="bottom" style="width:185.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">UC-A03-D500GC3</span><u></u><u></u></p>
</td>
<td width="452" nowrap valign="bottom" style="width:339.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">500GB 6Gb SATA 7.2K RPM SFF Hot Plug/Drive Sled Mounted</span><u></u><u></u></p>
</td>
</tr>
<tr style="height:15.6pt">
<td width="247" nowrap valign="bottom" style="width:185.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">UC-CPU-E5-2609</span><u></u><u></u></p>
</td>
<td width="452" nowrap valign="bottom" style="width:339.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">2.4 GHz E5-2609/80W 4C/10MB Cache/DDR3 1066MHz</span><u></u><u></u></p>
</td>
</tr>
<tr style="height:15.6pt">
<td width="247" nowrap valign="bottom" style="width:185.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">UC-MR-1X082RY-A</span><u></u><u></u></p>
</td>
<td width="452" nowrap valign="bottom" style="width:339.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">8GB DDR3-1600-MHz RDIMM/PC3-12800/Dual Rank/1.35v</span><u></u><u></u></p>
</td>
</tr>
<tr style="height:15.6pt">
<td width="247" nowrap valign="bottom" style="width:185.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">UC-PSU-650W</span><u></u><u></u></p>
</td>
<td width="452" nowrap valign="bottom" style="width:339.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">650W Power Supply Unit For UCSC C220 Rack Server</span><u></u><u></u></p>
</td>
</tr>
<tr style="height:15.6pt">
<td width="247" nowrap valign="bottom" style="width:185.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">UC-RAID-9271</span><u></u><u></u></p>
</td>
<td width="452" nowrap valign="bottom" style="width:339.0pt;padding:0in 5.4pt 0in 5.4pt;height:15.6pt">
<p class="MsoNormal"><span style="color:black">MegaRAID 9271-8i + Battery Backup for C240 and C220</span><u></u><u></u></p>
</td>
</tr>
</tbody>
</table>
</div>
<table border="0" cellspacing="0" cellpadding="0" width="699" style="width:524.0pt;border-collapse:collapse">
<tbody>
<tr>
<td style="padding:0in 0in 0in 0in"></td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">It looks like the part number they ordered is different to your recommendation of BE6K-ST-BDL-k9=<span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><u></u> <u></u></p>
<div>
<p class="MsoNormal">On Wed, May 28, 2014 at 4:08 PM, Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com" target="_blank">MLoraditch@heliontechnologies.com</a>> wrote:<u></u><u></u></p>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in">
<div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">If they bought the correct BE6K server bundle it would have come with the right RAM. It sounds like
they got the wrong thing. I’d advise them to RMA and order the BE6K-ST-BDL-K9= part as I’m guessing they purchased a build to order C220 M3 and it’s not going to have come with the right entitlements or base software and is not discounted the same way as the
bundle part.</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA</span><u></u><u></u></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#1f497d">1965 Greenspring Drive</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><br>
</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#1f497d">Timonium, MD 21093</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><br>
</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#1f497d"><br>
direct voice. 443.541.1518<br>
fax. 410.252.9284<br>
<br>
<a href="http://twitter.com/heliontech" target="_blank">Twitter</a> | <a href="http://www.facebook.com/#!/pages/Helion/252157915296" target="_blank">
Facebook</a> | <a href="http://www.heliontechnologies.com/" target="_blank">Website</a> |
<a href="mailto:support@heliontechnologies.com?subject=Technical%20Support%20Request" target="_blank">
Email Support</a></span><u></u><u></u></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#1f497d">Support Phone. 410.252.8830</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Abebe Amare<br>
<b>Sent:</b> Wednesday, May 28, 2014 8:53 AM<br>
<b>To:</b> cisco voip<br>
<b>Subject:</b> [cisco-voip] CUCMBE6K RAM requirement</span><u></u><u></u></p>
<div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
<div>
<p class="MsoNormal">Hi All,<u></u><u></u></p>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Customer has a single CUCMBE6K with 8GB of RAM (<span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">UCS C220M3 medisum density Server).</span><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">. They want to install on it CUCM, UC, Presence and Informacast. According to the docwiki for BE6k implementation, f<span style="font-family:"Arial","sans-serif";color:black">or
Medium Density (MD) server, co-residency policy supports for any 4 UC applications and 1 Provisioning application as long as they fit in 8vCPU and 32GvRAM. Does this mean they need to upgrade the RAM to 32 GB to accommodate all the servers?</span><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Thanks in advance,</span><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Abebe</span><u></u><u></u></p>
</div>
</div>
</div>
</div>
</div>
</div>
</blockquote>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
</div></div></div>
</div>
</blockquote></div><br></div>