<div dir="ltr">I'm guessing getting rid of the overlapping patterns isn't an option?  Have you asked Polycom to correct their behavior?<div><br></div><div>I don't think you can even apply a SIP Normalization Script to a SIP Phone in CUCM.</div>
<div><br></div><div>Brian</div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Fri, May 30, 2014 at 12:22 AM, Tommy Schlotterer <span dir="ltr"><<a href="mailto:tschlotterer@netechcorp.com" target="_blank">tschlotterer@netechcorp.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal">All,<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">I am trying to add a Polycom HDX 8000 as a third party sip phone in call manager.<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">I am having issues completing outbound calls from the Polycom. This is caused by overlapping patterns. Because of the overlapping patterns CCM sends a SUBSCRIBE –KPML EVENTS message notifying the Polycom that there is a 5 second interdigit timeout. The Polycom returns a 481 Call Leg/Transaction Does Not Exist because the tag is changed to a new call ID and the original call ID is put in the EVENTS field.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">Anyone have a solution other than putting a CUBE between the two or adding a SIP normalization Script?<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Thanks for any input.<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">See below for the call flow.<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">
<span style="color:#77933c">INVITE sip:<a href="tel:14197060259" value="+14197060259" target="_blank">14197060259</a>@<a href="http://10.30.50.5" target="_blank">10.30.50.5</a> SIP/2.0<u></u><u></u></span></p><p class="MsoNormal">
<span style="color:#77933c">Via: SIP/2.0/TCP 10.15.30.58:5060;branch=z9hG4bK1494020299-3418<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#77933c">Max-Forwards: 70<u></u><u></u></span></p><p class="MsoNormal">
<span style="color:#77933c">From: 15257 <<a href="mailto:sip%3A15257@10.30.50.5" target="_blank">sip:15257@10.30.50.5</a>>;tag=plcm_1493982123-3418;epid=821409418041CG<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#77933c">To: <sip:<a href="tel:14197060259" value="+14197060259" target="_blank">14197060259</a>@<a href="http://10.30.50.5" target="_blank">10.30.50.5</a>><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#77933c">Call-ID: 1493981544-3418<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#77933c">CSeq: 2 INVITE<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#77933c">Session-Expires: 90<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#77933c">Supported: timer<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#77933c">Contact: 15257 <sip:15257@10.15.30.58:5060;transport=tcp>;proxy=replace;+sip.instance="<urn:uuid:40a015de-8a58-546e-8cd1-20f4e581c51c>"<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#77933c">Content-Type: application/sdp<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#77933c">Authorization: Digest username="BLASRExec2",realm="ccmsipline",nonce="vcUSTHHeVDi9Sj4CcHij6jqxzswroHw5",uri="sip:<a href="tel:14197060259" value="+14197060259" target="_blank">14197060259</a>@<a href="http://10.30.50.5" target="_blank">10.30.50.5</a>",response="8d2b4280bc610e0463f97c561a549d5c",algorithm=MD5<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#77933c">User-Agent:PolycomHDX8000/3.1.3<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#77933c">Allow-Events: kpml<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#77933c">Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE,INFO,PRACK,COMET,MESSAGE<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#77933c">Content-Length: 1358<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#77933c"><u></u> <u></u></span></p><p class="MsoNormal"><span style="color:#e46c0a">SIP/2.0 100 Trying<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#e46c0a">Via: SIP/2.0/TCP 10.15.30.58:5060;branch=z9hG4bK1494020299-3418<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#e46c0a">From: 15257 <<a href="mailto:sip%3A15257@10.30.50.5" target="_blank">sip:15257@10.30.50.5</a>>;tag=plcm_1493982123-3418;epid=821409418041CG<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#e46c0a">To: <sip:<a href="tel:14197060259" value="+14197060259" target="_blank">14197060259</a>@<a href="http://10.30.50.5" target="_blank">10.30.50.5</a>><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#e46c0a">Date: Thu, 29 May 2014 21:09:44 GMT<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#e46c0a">Call-ID: 1493981544-3418<u></u><u></u></span></p><p class="MsoNormal">
<span style="color:#e46c0a">CSeq: 2 INVITE<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#e46c0a">Allow-Events: presence<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#e46c0a">Content-Length: 0<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#77933c"><u></u> <u></u></span></p><p class="MsoNormal"><span style="color:#e46c0a">SUBSCRIBE <a href="http://sip:15257@10.15.30.58:5060" target="_blank">sip:15257@10.15.30.58:5060</a> SIP/2.0<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#e46c0a">Via: SIP/2.0/TCP 10.30.50.5:5060;branch=z9hG4bK43d3529507a<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#e46c0a">From: <sip:<a href="tel:14197060259" value="+14197060259" target="_blank">14197060259</a>@<a href="http://10.30.50.5" target="_blank">10.30.50.5</a>>;tag=1580949473<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#e46c0a">To: <<a href="mailto:sip%3A15257@10.15.30.58" target="_blank">sip:15257@10.15.30.58</a>><u></u><u></u></span></p><p class="MsoNormal"><span style="color:#e46c0a">Call-ID: <a href="mailto:8d546180-3871a218-3f5-5321e0a@10.30.50.5" target="_blank">8d546180-3871a218-3f5-5321e0a@10.30.50.5</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#e46c0a">CSeq: 101 SUBSCRIBE<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#e46c0a">Date: Thu, 29 May 2014 21:09:44 GMT<u></u><u></u></span></p><p class="MsoNormal">
<span style="color:#e46c0a">User-Agent: Cisco-CUCM9.1<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#e46c0a">Event: kpml; call-id=1493981544-3418; from-tag=plcm_1493982123-3418<u></u><u></u></span></p><p class="MsoNormal">
<span style="color:#e46c0a">Expires: 7200<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#e46c0a">Contact: <sip:<a href="tel:14197060259" value="+14197060259" target="_blank">14197060259</a>@10.30.50.5:5060;transport=tcp><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#e46c0a">Accept: application/kpml-response+xml<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#e46c0a">Max-Forwards: 70<u></u><u></u></span></p><p class="MsoNormal">
<span style="color:#e46c0a">Content-Type: application/kpml-request+xml<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#e46c0a">Content-Length: 422<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#e46c0a"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#e46c0a"><?xml version="1.0" encoding="UTF-8" ?><u></u><u></u></span></p><p class="MsoNormal"><span style="color:#e46c0a"><kpml-request xmlns="urn:ietf:params:xml:ns:kpml-request" xmlns:xsi="<a href="http://www.w3.org/2001/XMLSchema-instance" target="_blank">http://www.w3.org/2001/XMLSchema-instance</a>" xsi:schemaLocation="urn:ietf:params:xml:ns:kpml-request kpml-request.xsd" version="1.0"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#e46c0a"><u></u> <u></u></span></p><p class="MsoNormal"><span style="color:#e46c0a">  <pattern criticaldigittimer="1000" extradigittimer="500" interdigittimer="5000" persist="persist"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#e46c0a">    <regex tag="Backspace OK">[x#*]|bs</regex><u></u><u></u></span></p><p class="MsoNormal"><span style="color:#e46c0a">  </pattern><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#e46c0a"><u></u> <u></u></span></p><p class="MsoNormal"><span style="color:#e46c0a"></kpml-request><u></u><u></u></span></p><p class="MsoNormal"><span style="color:#77933c"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#77933c">SIP/2.0 481 Call Leg/Transaction Does Not Exist<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#77933c">Via: SIP/2.0/TCP 10.30.50.5:5060;branch=z9hG4bK43d3529507a<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#77933c">From: <sip:<a href="tel:14197060259" value="+14197060259" target="_blank">14197060259</a>@<a href="http://10.30.50.5" target="_blank">10.30.50.5</a>>;tag=1580949473<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#77933c">To: <<a href="mailto:sip%3A15257@10.15.30.58" target="_blank">sip:15257@10.15.30.58</a>>;tag=plcm_1495051207-3418<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#77933c">Call-ID: <a href="mailto:8d546180-3871a218-3f5-5321e0a@10.30.50.5" target="_blank">8d546180-3871a218-3f5-5321e0a@10.30.50.5</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#77933c">CSeq: 101 SUBSCRIBE<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#77933c">Contact: 15257 <sip:15257@10.15.30.58:5060;transport=tcp>;proxy=replace;+sip.instance="<urn:uuid:40a015de-8a58-546e-8cd1-20f4e581c51c>"<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#77933c">User-Agent:PolycomHDX8000/3.1.3<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#77933c">Allow-Events: kpml<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#77933c">Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE,INFO,PRACK,COMET,MESSAGE<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#77933c">Content-Length: 0<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#77933c"><u></u> <u></u></span></p><p class="MsoNormal"><span style="color:#77933c">CANCEL sip:<a href="tel:14197060259" value="+14197060259" target="_blank">14197060259</a>@<a href="http://10.30.50.5" target="_blank">10.30.50.5</a> SIP/2.0<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#77933c">Via: SIP/2.0/TCP 10.15.30.58:5060;branch=z9hG4bK1494020299-3418<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#77933c">Max-Forwards: 70<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#77933c">From: 15257 <<a href="mailto:sip%3A15257@10.30.50.5" target="_blank">sip:15257@10.30.50.5</a>>;tag=plcm_1493982123-3418;epid=821409418041CG<u></u><u></u></span></p><p class="MsoNormal">
<span style="color:#77933c">To: <sip:<a href="tel:14197060259" value="+14197060259" target="_blank">14197060259</a>@<a href="http://10.30.50.5" target="_blank">10.30.50.5</a>><u></u><u></u></span></p><p class="MsoNormal">
<span style="color:#77933c">Call-ID: 1493981544-3418<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#77933c">CSeq: 2 CANCEL<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#77933c">Authorization: Digest username="BLASRExec2",realm="ccmsipline",nonce="vcUSTHHeVDi9Sj4CcHij6jqxzswroHw5",uri="sip:<a href="tel:14197060259" value="+14197060259" target="_blank">14197060259</a>@<a href="http://10.30.50.5" target="_blank">10.30.50.5</a>",response="65a1fb46b8190bcb08f4125d09be067f",algorithm=MD5<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#77933c">User-Agent:PolycomHDX8000/3.1.3<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#77933c">Allow-Events: kpml<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#77933c">Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE,INFO,PRACK,COMET,MESSAGE<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#77933c">Content-Length: 0<u></u><u></u></span></p><p class="MsoNormal"><span style="color:#77933c"><u></u> <u></u></span></p><p class="MsoNormal"><span style="color:#77933c"><u></u> <u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial","sans-serif";color:#3c61af">Tommy Schlotterer</span></b><span style="font-size:13.5pt;font-family:"Arial","sans-serif";color:#3c61af"> </span><span style="font-size:13.5pt;font-family:"Arial","sans-serif";color:#eca83c">| </span><span style="font-size:13.5pt;font-family:"Arial","sans-serif";color:#3c61af">Systems Engineer<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Arial","sans-serif";color:#3c61af">CCNA, CCNA Voice<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:8.5pt;color:#3a5fad">48325 Alpha Dr. Ste. 150</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:8.5pt;color:#3a5fad">Wixom, MI 48393</span><u></u><u></u></p><p class="MsoNormal"><b><span style="font-size:8.5pt;color:#3a5fad">p</span></b><span style="font-size:8.5pt;color:#3a5fad"> <a href="tel:248.468.0710" value="+12484680710" target="_blank">248.468.0710</a></span><u></u><u></u></p>
<p class="MsoNormal"><b><span style="font-size:8.5pt;color:#3a5fad">e</span></b><span style="font-size:8.5pt;color:#3a5fad"> </span><span style="font-size:8.5pt"><a href="mailto:tschlotterer@netechcorp.com" target="_blank"><span style="color:blue">tschlotterer@netechcorp.com</span></a><u></u><u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:8.5pt;color:#3a5fad">w </span></b><a href="http://netechcorp.com/" target="_blank"><b><span style="font-size:8.5pt;color:blue">netechcorp.com</span></b></a><u></u><u></u></p>
<p class="MsoNormal"><span style="color:black"> <img border="0" width="580" height="129" src="cid:image001.png@01CF7B9C.982DD990" alt="cid:DE00F175-A6C9-45A6-B3AC-D658551F1586"></span><span style="font-size:12.0pt;font-family:"Times New Roman","serif";color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><a href="https://www.linkedin.com/company/75843?trk=tyah&trkInfo=tarId%3A1397760375508%2Ctas%3Anetech%2Cidx%3A3-1-5" target="_blank"><span style="color:black;text-decoration:none"><img border="0" width="30" height="30" src="cid:image002.png@01CF7B9C.982DD990" alt="cid:62EB95BF-20B4-4A1B-98FE-9E042594730A"></span></a><span style="color:black"> </span><a href="https://www.facebook.com/NetechCorporation" target="_blank"><span style="color:black;text-decoration:none"><img border="0" width="30" height="30" src="cid:image003.png@01CF7B9C.982DD990" alt="cid:47C21B6C-578D-4D72-BFF4-8A482CE7A978"></span></a><span style="color:black"> </span><a href="https://twitter.com/netechcorp" target="_blank"><span style="color:black;text-decoration:none"><img border="0" width="30" height="30" src="cid:image004.png@01CF7B9C.982DD990" alt="cid:A362BD4D-9EC8-47CC-96A8-8A17AF38C15C"></span></a><span style="color:black"> </span><a href="https://www.youtube.com/user/NetechCorporation" target="_blank"><span style="color:black;text-decoration:none"><img border="0" width="30" height="30" src="cid:image005.png@01CF7B9C.982DD990" alt="cid:F52A69B8-DA49-4CD7-91E9-C057917D90C2"></span></a><span style="color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p></div></div><br>_______________________________________________<br>
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