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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>All,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I am trying to add a Polycom HDX 8000 as a third party sip phone in call manager.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I am having issues completing outbound calls from the Polycom. This is caused by overlapping patterns. Because of the overlapping patterns CCM sends a SUBSCRIBE –KPML EVENTS message notifying the Polycom that there is a 5 second interdigit timeout. The Polycom returns a 481 Call Leg/Transaction Does Not Exist because the tag is changed to a new call ID and the original call ID is put in the EVENTS field.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Anyone have a solution other than putting a CUBE between the two or adding a SIP normalization Script?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks for any input.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>See below for the call flow.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>INVITE sip:14197060259@10.30.50.5 SIP/2.0<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>Via: SIP/2.0/TCP 10.15.30.58:5060;branch=z9hG4bK1494020299-3418<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>Max-Forwards: 70<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>From: 15257 <sip:15257@10.30.50.5>;tag=plcm_1493982123-3418;epid=821409418041CG<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>To: <sip:14197060259@10.30.50.5><o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>Call-ID: 1493981544-3418<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>CSeq: 2 INVITE<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>Session-Expires: 90<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>Supported: timer<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>Contact: 15257 <sip:15257@10.15.30.58:5060;transport=tcp>;proxy=replace;+sip.instance="<urn:uuid:40a015de-8a58-546e-8cd1-20f4e581c51c>"<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>Content-Type: application/sdp<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>Authorization: Digest username="BLASRExec2",realm="ccmsipline",nonce="vcUSTHHeVDi9Sj4CcHij6jqxzswroHw5",uri="sip:14197060259@10.30.50.5",response="8d2b4280bc610e0463f97c561a549d5c",algorithm=MD5<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>User-Agent:PolycomHDX8000/3.1.3<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>Allow-Events: kpml<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE,INFO,PRACK,COMET,MESSAGE<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>Content-Length: 1358<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'>SIP/2.0 100 Trying<o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'>Via: SIP/2.0/TCP 10.15.30.58:5060;branch=z9hG4bK1494020299-3418<o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'>From: 15257 <sip:15257@10.30.50.5>;tag=plcm_1493982123-3418;epid=821409418041CG<o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'>To: <sip:14197060259@10.30.50.5><o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'>Date: Thu, 29 May 2014 21:09:44 GMT<o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'>Call-ID: 1493981544-3418<o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'>CSeq: 2 INVITE<o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'>Allow-Events: presence<o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'>Content-Length: 0<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'>SUBSCRIBE sip:15257@10.15.30.58:5060 SIP/2.0<o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'>Via: SIP/2.0/TCP 10.30.50.5:5060;branch=z9hG4bK43d3529507a<o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'>From: <sip:14197060259@10.30.50.5>;tag=1580949473<o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'>To: <sip:15257@10.15.30.58><o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'>Call-ID: 8d546180-3871a218-3f5-5321e0a@10.30.50.5<o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'>CSeq: 101 SUBSCRIBE<o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'>Date: Thu, 29 May 2014 21:09:44 GMT<o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'>User-Agent: Cisco-CUCM9.1<o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'>Event: kpml; call-id=1493981544-3418; from-tag=plcm_1493982123-3418<o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'>Expires: 7200<o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'>Contact: <sip:14197060259@10.30.50.5:5060;transport=tcp><o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'>Accept: application/kpml-response+xml<o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'>Max-Forwards: 70<o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'>Content-Type: application/kpml-request+xml<o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'>Content-Length: 422<o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'><?xml version="1.0" encoding="UTF-8" ?><o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'><kpml-request xmlns="urn:ietf:params:xml:ns:kpml-request" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="urn:ietf:params:xml:ns:kpml-request kpml-request.xsd" version="1.0"><o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'> <pattern criticaldigittimer="1000" extradigittimer="500" interdigittimer="5000" persist="persist"><o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'> <regex tag="Backspace OK">[x#*]|bs</regex><o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'> </pattern><o:p></o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#E46C0A;mso-style-textfill-fill-color:#E46C0A;mso-style-textfill-fill-alpha:100.0%'></kpml-request><o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>SIP/2.0 481 Call Leg/Transaction Does Not Exist<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>Via: SIP/2.0/TCP 10.30.50.5:5060;branch=z9hG4bK43d3529507a<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>From: <sip:14197060259@10.30.50.5>;tag=1580949473<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>To: <sip:15257@10.15.30.58>;tag=plcm_1495051207-3418<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>Call-ID: 8d546180-3871a218-3f5-5321e0a@10.30.50.5<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>CSeq: 101 SUBSCRIBE<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>Contact: 15257 <sip:15257@10.15.30.58:5060;transport=tcp>;proxy=replace;+sip.instance="<urn:uuid:40a015de-8a58-546e-8cd1-20f4e581c51c>"<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>User-Agent:PolycomHDX8000/3.1.3<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>Allow-Events: kpml<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE,INFO,PRACK,COMET,MESSAGE<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>Content-Length: 0<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>CANCEL sip:14197060259@10.30.50.5 SIP/2.0<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>Via: SIP/2.0/TCP 10.15.30.58:5060;branch=z9hG4bK1494020299-3418<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>Max-Forwards: 70<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>From: 15257 <sip:15257@10.30.50.5>;tag=plcm_1493982123-3418;epid=821409418041CG<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>To: <sip:14197060259@10.30.50.5><o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>Call-ID: 1493981544-3418<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>CSeq: 2 CANCEL<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>Authorization: Digest username="BLASRExec2",realm="ccmsipline",nonce="vcUSTHHeVDi9Sj4CcHij6jqxzswroHw5",uri="sip:14197060259@10.30.50.5",response="65a1fb46b8190bcb08f4125d09be067f",algorithm=MD5<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>User-Agent:PolycomHDX8000/3.1.3<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>Allow-Events: kpml<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE,INFO,PRACK,COMET,MESSAGE<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'>Content-Length: 0<o:p></o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#77933C;mso-style-textfill-fill-color:#77933C;mso-style-textfill-fill-alpha:100.0%'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><span style='font-size:13.5pt;font-family:"Arial","sans-serif";color:#3C61AF'>Tommy Schlotterer</span></b><span style='font-size:13.5pt;font-family:"Arial","sans-serif";color:#3C61AF'> </span><span style='font-size:13.5pt;font-family:"Arial","sans-serif";color:#ECA83C'>| </span><span style='font-size:13.5pt;font-family:"Arial","sans-serif";color:#3C61AF'>Systems Engineer<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Arial","sans-serif";color:#3C61AF'>CCNA, CCNA Voice<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.5pt;color:#3A5FAD'>48325 Alpha Dr. Ste. 150</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:8.5pt;color:#3A5FAD'>Wixom, MI 48393</span><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:8.5pt;color:#3A5FAD'>p</span></b><span style='font-size:8.5pt;color:#3A5FAD'> 248.468.0710</span><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:8.5pt;color:#3A5FAD'>e</span></b><span style='font-size:8.5pt;color:#3A5FAD'> </span><span style='font-size:8.5pt'><a href="mailto:tschlotterer@netechcorp.com"><span style='color:blue'>tschlotterer@netechcorp.com</span></a><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:8.5pt;color:#3A5FAD'>w </span></b><a href="http://netechcorp.com/"><b><span style='font-size:8.5pt;color:blue'>netechcorp.com</span></b></a><o:p></o:p></p><p class=MsoNormal><span style='color:black'> <img border=0 width=580 height=129 id="Picture_x0020_1" src="cid:image001.png@01CF7B9C.982DD990" alt="cid:DE00F175-A6C9-45A6-B3AC-D658551F1586"></span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><a href="https://www.linkedin.com/company/75843?trk=tyah&trkInfo=tarId%3A1397760375508%2Ctas%3Anetech%2Cidx%3A3-1-5"><span style='color:black;text-decoration:none'><img border=0 width=30 height=30 id="Picture_x0020_2" src="cid:image002.png@01CF7B9C.982DD990" alt="cid:62EB95BF-20B4-4A1B-98FE-9E042594730A"></span></a><span style='color:black'> </span><a href="https://www.facebook.com/NetechCorporation"><span style='color:black;text-decoration:none'><img border=0 width=30 height=30 id="Picture_x0020_3" src="cid:image003.png@01CF7B9C.982DD990" alt="cid:47C21B6C-578D-4D72-BFF4-8A482CE7A978"></span></a><span style='color:black'> </span><a href="https://twitter.com/netechcorp"><span style='color:black;text-decoration:none'><img border=0 width=30 height=30 id="Picture_x0020_4" src="cid:image004.png@01CF7B9C.982DD990" alt="cid:A362BD4D-9EC8-47CC-96A8-8A17AF38C15C"></span></a><span style='color:black'> </span><a href="https://www.youtube.com/user/NetechCorporation"><span style='color:black;text-decoration:none'><img border=0 width=30 height=30 id="Picture_x0020_5" src="cid:image005.png@01CF7B9C.982DD990" alt="cid:F52A69B8-DA49-4CD7-91E9-C057917D90C2"></span></a><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>