<div dir="ltr">Can you share the entire log file?</div><div class="gmail_extra"><br><br><div class="gmail_quote">On Sat, May 31, 2014 at 3:47 AM, Jason Aarons (AM) <span dir="ltr"><<a href="mailto:jason.aarons@dimensiondata.com" target="_blank">jason.aarons@dimensiondata.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div lang="EN-US" link="#0563C1" vlink="#954F72"><div><p class="MsoNormal">Can anyone attest that have Jabber for Android 9.6.1 working on a Galaxy S5? <u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">Customer can’t get it to login on WiFi inside the office. The log shows it talking then drops and user can’t login.<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">The release notes indicate Cisco didn’t test he Galaxy S5. (C’mon really?) I don’t want to tell the customer to swap their shiny new phones for S4/S3s just to run Jabber <span style="font-family:Wingdings">J</span><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">
05-30 16:10:40.023 23239 26604 I : Ucm 90 Config Version: 0.10.(0.1-snapshot)<u></u><u></u></p><p class="MsoNormal">05-30 16:10:40.023 23239 26604 I : *****************************<u></u><u></u></p><p class="MsoNormal">
05-30 16:10:40.023 23239 26604 I : INFO [0x7e6ac028] [m9-config/src/UcmConfigQueryImpl.cpp(68)] [csf.config] [UcmConfigQueryImpl] - using SRV Records<u></u><u></u></p><p class="MsoNormal">05-30 16:10:40.023 23239 26604 I : INFO [0x7e6ac028] [/Ucm90ConfigProviderWrapperImpl.cpp(126)] [service-discovery] [mapUcm90ProviderOperationToUcm90ConfigQueryOperation] - Mapping CSFUnified Ucm90 operation: ONLY_USE_CACHE to ucm90 library operation: ONLY_USE_CACHE<u></u><u></u></p>
<p class="MsoNormal">05-30 16:10:40.023 23239 26604 W : WARN [0x7e6ac028] [9-config/src/UcmConfigQueryImpl.cpp(161)] [csf.config] [fetchXmlFileSet] - Cache information unavailable.<u></u><u></u></p><p class="MsoNormal">
05-30 16:10:40.023 23239 26604 W : WARN [0x7e6ac028] [9-config/src/UcmConfigQueryImpl.cpp(275)] [csf.config] [fetchXmlFileSet] - No information available after doing a fetch.<u></u><u></u></p><p class="MsoNormal">
05-30 16:10:40.023 23239 26604 I : INFO [0x7e6ac028] [9-config/src/UcmConfigQueryImpl.cpp(280)] [csf.config] [fetchXmlFileSet] - Time taken to complete the ucm-config library fetchXmlFileSet(): 0 seconds.<u></u><u></u></p>
<p class="MsoNormal">05-30 16:10:40.023 23239 26604 I : INFO [0x7e6ac028] [r/Ucm90ConfigProviderWrapperImpl.cpp(75)] [service-discovery] [authenticate] - Ucm90 Library Returned with Code FAILED_TO_READ_THE_CACHE<u></u><u></u></p>
<p class="MsoNormal">05-30 16:10:40.023 23239 26604 I : INFO [0x7e6ac028] [DnsServiceResourceRecordProvider.cpp(53)] [csf.config] [deInitialize] - CSF Provided DNS Library De-initialized!<u></u><u></u></p><p class="MsoNormal">
05-30 16:10:40.023 23239 26604 I : INFO [0x7e6ac028] [gretriever/Ucm90ConfigRetriever.cpp(108)] [service-discovery] [retrieveConfigImpl] - resultCode FAILED_CONFIGURATION_ERROR<u></u><u></u></p><p class="MsoNormal">
05-30 16:10:40.023 23239 26604 W : WARN [0x7e6ac028] [ver/Ucm90ConfigRetrievalManager.cpp(269)] [service-discovery] [mapUcm90ResultCodeToServiceDiscoveryResult] - CUCM Result : Failed - CUCM connection error.<u></u><u></u></p>
<p class="MsoNormal">05-30 16:10:40.023 23239 26604 I : INFO [0x7e6ac028] [ationdiscovery/DiscoveryLogUtils.cpp(38)] [service-discovery] [LogServiceInformationVect] - <u></u><u></u></p><p class="MsoNormal">05-30 16:10:40.023 23239 26604 I : No Service Discovery DNS records have been found.<u></u><u></u></p>
<p class="MsoNormal">05-30 16:10:40.023 23239 26604 I : INFO [0x7e6ac028] [vices/impl/DiscoveryHandlerImpl.cpp(277)] [service-discovery] [evaluateServiceDiscoveryResult] - ServiceDiscoveryHandlerResult return code FAILED_UCM90_CONNECTION<u></u><u></u></p>
<p class="MsoNormal">05-30 16:10:40.023 23239 26604 I : INFO [0x7e6ac028] [vices/impl/DiscoveryHandlerImpl.cpp(449)] [service-discovery] [handleFailedDiscoveryResult] - Handling failed discovery result.<u></u><u></u></p>
<p class="MsoNormal">05-30 16:10:40.033 23239 26604 I : INFO [0x7e6ac028] [vices/impl/DiscoveryHandlerImpl.cpp(202)] [service-discovery] [getFallbackAuthenticatorId] - Looking for a fallback Authenticator.<u></u><u></u></p>
<p class="MsoNormal">05-30 16:10:40.033 23239 26604 I : INFO [0x7e6ac028] [ore/ServiceDiscoveryConfigStore.cpp(165)] [service-discovery] [getValue] - ServiceDiscoveryConfigStore: getValue() found no value mapped to key: fallbackauthenticator<u></u><u></u></p>
<p class="MsoNormal">05-30 16:10:40.033 23239 23239 I : INFO [0x40018154] [common/CertificateValidityCache.cpp(172)] [csf.cert] [clear] - Clearing accepted and rejected certificates from memory<u></u><u></u></p><p class="MsoNormal">
05-30 16:10:40.033 23239 23239 W : WARN [0x40018154] [vices/impl/DiscoveryHandlerImpl.cpp(484)] [service-discovery] [callOnFailedDiscoveryResultOnDispatcherThread] - Discovery Failure -> (id) name :: (1003) ServiceDiscoveryCannotConnectToCucmServer<u></u><u></u></p>
<p class="MsoNormal">05-30 16:10:40.033 23239 23239 W : WARN [0x40018154] [vices/impl/DiscoveryHandlerImpl.cpp(487)] [service-discovery] [callOnFailedDiscoveryResultOnDispatcherThread] - <u></u><u></u></p><p class="MsoNormal">
05-30 16:10:40.033 23239 23239 W : <u></u><u></u></p><p class="MsoNormal">05-30 16:10:40.033 23239 23239 W : ** Discovery has failed. Calling Callback! **<u></u><u></u></p><p class="MsoNormal">05-30 16:10:40.033 23239 23239 I JABBER.LIFECYCLE.ForceDiscoveryCallback: [OnDiscoveryFailed] <u></u><u></u></p>
<p class="MsoNormal">05-30 16:10:40.033 23239 23239 I JABBER.LIFECYCLE.ForceDiscoveryCallback: [OnDiscoveryFailed] error code = 1003<u></u><u></u></p><p class="MsoNormal">05-30 16:10:40.033 23239 23239 I JABBER.LIFECYCLE.ServiceDiscoveryManager: [updateServiceDiscoveryState] from DISCOVERING to FAILED<u></u><u></u></p>
<p class="MsoNormal">05-30 16:10:40.033 23239 23239 I JABBER.JABBER.SignInActivity: [stopLoading] <u></u><u></u></p><p class="MsoNormal">05-30 16:10:40.033 23239 23239 I JABBER.JABBER.SignInActivity: [dismiss progressDialog] <u></u><u></u></p>
<p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : INFO [0x40018154] [es/jcfcoreutils/src/ScopedTimer.cpp(166)] [scoped-timer] [pop] - <u></u><u></u></p><p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : ** BEGIN TIMER TRACE **<u></u><u></u></p>
<p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : <u></u><u></u></p><p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : ASYNC FLOWS CAPTURED:<u></u><u></u></p><p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : DiscoveryHandler::Discover<u></u><u></u></p>
<p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : <u></u><u></u></p><p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : -- Thread Id - 1073840468 --<u></u><u></u></p><p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : 00:00:00.000.015 + DiscoveryHandler::Discover<u></u><u></u></p>
<p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : 00:00:00.002.628 - DiscoveryHandler::Discover (00:00:00.002.613)<u></u><u></u></p><p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : 00:00:05.093.833 + DiscoveryHandler::callOnFailedDiscoveryResultOnDispatcherThread<u></u><u></u></p>
<p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : 00:00:05.093.848 + DiscoveryHandler::callOnAuthenticationFailedDiscoveryResultOnDispatcherThread_clearingcertcache<u></u><u></u></p><p class="MsoNormal">
05-30 16:10:40.043 23239 23239 I : 00:00:05.093.952 - DiscoveryHandler::callOnAuthenticationFailedDiscoveryResultOnDispatcherThread_clearingcertcache (00:00:00.000.104)<u></u><u></u></p><p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : 00:00:05.111.128 - DiscoveryHandler::callOnFailedDiscoveryResultOnDispatcherThread (00:00:00.017.295)<u></u><u></u></p>
<p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : <u></u><u></u></p><p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : -- Thread Id - 2120925224 --<u></u><u></u></p><p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : 00:00:00.001.622 + DiscoveryHandler::DiscoverImpl<u></u><u></u></p>
<p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : 00:00:00.144.379 + ServiceDiscoveryHandler::Discover<u></u><u></u></p><p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : 00:00:00.233.598 + ServiceDiscoveryHandler::determineIsWebexCustomerFromCache<u></u><u></u></p>
<p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : 00:00:00.233.829 - ServiceDiscoveryHandler::determineIsWebexCustomerFromCache (00:00:00.000.231)<u></u><u></u></p><p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : 00:00:00.233.990 + ServiceDiscoveryHandler::makeUcm90BasedDiscovery<u></u><u></u></p>
<p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : 00:00:00.234.226 + ServiceDiscoveryHandler::saveServiceDiscoveryResult<u></u><u></u></p><p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : 00:00:00.234.262 + ServiceDiscoveryHandler::writeToCache<u></u><u></u></p>
<p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : 00:00:00.235.218 - ServiceDiscoveryHandler::writeToCache (00:00:00.000.956)<u></u><u></u></p><p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : 00:00:00.237.476 - ServiceDiscoveryHandler::saveServiceDiscoveryResult (00:00:00.003.250)<u></u><u></u></p>
<p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : 00:00:05.091.117 - ServiceDiscoveryHandler::makeUcm90BasedDiscovery (00:00:04.857.127)<u></u><u></u></p><p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : 00:00:05.092.152 - ServiceDiscoveryHandler::Discover (00:00:04.947.773)<u></u><u></u></p>
<p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : 00:00:05.092.173 + DiscoveryHandler::evaluateServiceDiscoveryResult<u></u><u></u></p><p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : 00:00:05.092.353 + DiscoveryHandler::handleFailedDiscoveryResult<u></u><u></u></p>
<p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : 00:00:05.095.831 - DiscoveryHandler::handleFailedDiscoveryResult (00:00:00.003.478)<u></u><u></u></p><p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : 00:00:05.095.842 - DiscoveryHandler::evaluateServiceDiscoveryResult (00:00:00.003.669)<u></u><u></u></p>
<p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : 00:00:05.095.852 - DiscoveryHandler::DiscoverImpl (00:00:05.094.230)<u></u><u></u></p><p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : <u></u><u></u></p>
<p class="MsoNormal">05-30 16:10:40.043 23239 23239 I : ** END TIMER TRACE **<u></u><u></u></p><p class="MsoNormal">05-30 16:10:40.053 23239 23239 E ViewRootImpl: sendUserActionEvent() mView == null<u></u><u></u></p>
</div></div>
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