<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:x="urn:schemas-microsoft-com:office:excel" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle18
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Seems I resolved it with several things, SIP Profile was wrong and the CUCMAdmin > System > Server was nota a FQDN but just a hostname. We changed it to ip address and the Galaxy S3 connected.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> Rajamani N [<a href="mailto:rajamani85@gmail.com">mailto:rajamani85@gmail.com</a>] <br><b>Sent:</b> Sunday, June 01, 2014 2:32 PM<br><b>To:</b> Jason Aarons (AM)<br><b>Cc:</b> cisco-voip (<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>)<br><b>Subject:</b> Re: [cisco-voip] Jabber for Andoid 9.6.1 and Galaxy S5 ?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>Can you share the entire log file?<o:p></o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>On Sat, May 31, 2014 at 3:47 AM, Jason Aarons (AM) <<a href="mailto:jason.aarons@dimensiondata.com" target="_blank">jason.aarons@dimensiondata.com</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Can anyone attest that have Jabber for Android 9.6.1 working on a Galaxy S5? <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Customer can’t get it to login on WiFi inside the office. The log shows it talking then drops and user can’t login.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>The release notes indicate Cisco didn’t test he Galaxy S5. (C’mon really?) I don’t want to tell the customer to swap their shiny new phones for S4/S3s just to run Jabber <span style='font-family:Wingdings'>J</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.023 23239 26604 I : Ucm 90 Config Version: 0.10.(0.1-snapshot)<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.023 23239 26604 I : *****************************<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.023 23239 26604 I : INFO [0x7e6ac028] [m9-config/src/UcmConfigQueryImpl.cpp(68)] [csf.config] [UcmConfigQueryImpl] - using SRV Records<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.023 23239 26604 I : INFO [0x7e6ac028] [/Ucm90ConfigProviderWrapperImpl.cpp(126)] [service-discovery] [mapUcm90ProviderOperationToUcm90ConfigQueryOperation] - Mapping CSFUnified Ucm90 operation: ONLY_USE_CACHE to ucm90 library operation: ONLY_USE_CACHE<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.023 23239 26604 W : WARN [0x7e6ac028] [9-config/src/UcmConfigQueryImpl.cpp(161)] [csf.config] [fetchXmlFileSet] - Cache information unavailable.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.023 23239 26604 W : WARN [0x7e6ac028] [9-config/src/UcmConfigQueryImpl.cpp(275)] [csf.config] [fetchXmlFileSet] - No information available after doing a fetch.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.023 23239 26604 I : INFO [0x7e6ac028] [9-config/src/UcmConfigQueryImpl.cpp(280)] [csf.config] [fetchXmlFileSet] - Time taken to complete the ucm-config library fetchXmlFileSet(): 0 seconds.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.023 23239 26604 I : INFO [0x7e6ac028] [r/Ucm90ConfigProviderWrapperImpl.cpp(75)] [service-discovery] [authenticate] - Ucm90 Library Returned with Code FAILED_TO_READ_THE_CACHE<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.023 23239 26604 I : INFO [0x7e6ac028] [DnsServiceResourceRecordProvider.cpp(53)] [csf.config] [deInitialize] - CSF Provided DNS Library De-initialized!<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.023 23239 26604 I : INFO [0x7e6ac028] [gretriever/Ucm90ConfigRetriever.cpp(108)] [service-discovery] [retrieveConfigImpl] - resultCode FAILED_CONFIGURATION_ERROR<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.023 23239 26604 W : WARN [0x7e6ac028] [ver/Ucm90ConfigRetrievalManager.cpp(269)] [service-discovery] [mapUcm90ResultCodeToServiceDiscoveryResult] - CUCM Result : Failed - CUCM connection error.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.023 23239 26604 I : INFO [0x7e6ac028] [ationdiscovery/DiscoveryLogUtils.cpp(38)] [service-discovery] [LogServiceInformationVect] - <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.023 23239 26604 I : No Service Discovery DNS records have been found.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.023 23239 26604 I : INFO [0x7e6ac028] [vices/impl/DiscoveryHandlerImpl.cpp(277)] [service-discovery] [evaluateServiceDiscoveryResult] - ServiceDiscoveryHandlerResult return code FAILED_UCM90_CONNECTION<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.023 23239 26604 I : INFO [0x7e6ac028] [vices/impl/DiscoveryHandlerImpl.cpp(449)] [service-discovery] [handleFailedDiscoveryResult] - Handling failed discovery result.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.033 23239 26604 I : INFO [0x7e6ac028] [vices/impl/DiscoveryHandlerImpl.cpp(202)] [service-discovery] [getFallbackAuthenticatorId] - Looking for a fallback Authenticator.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.033 23239 26604 I : INFO [0x7e6ac028] [ore/ServiceDiscoveryConfigStore.cpp(165)] [service-discovery] [getValue] - ServiceDiscoveryConfigStore: getValue() found no value mapped to key: fallbackauthenticator<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.033 23239 23239 I : INFO [0x40018154] [common/CertificateValidityCache.cpp(172)] [csf.cert] [clear] - Clearing accepted and rejected certificates from memory<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.033 23239 23239 W : WARN [0x40018154] [vices/impl/DiscoveryHandlerImpl.cpp(484)] [service-discovery] [callOnFailedDiscoveryResultOnDispatcherThread] - Discovery Failure -> (id) name :: (1003) ServiceDiscoveryCannotConnectToCucmServer<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.033 23239 23239 W : WARN [0x40018154] [vices/impl/DiscoveryHandlerImpl.cpp(487)] [service-discovery] [callOnFailedDiscoveryResultOnDispatcherThread] - <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.033 23239 23239 W : <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.033 23239 23239 W : ** Discovery has failed. Calling Callback! **<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.033 23239 23239 I JABBER.LIFECYCLE.ForceDiscoveryCallback: [OnDiscoveryFailed] <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.033 23239 23239 I JABBER.LIFECYCLE.ForceDiscoveryCallback: [OnDiscoveryFailed] error code = 1003<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.033 23239 23239 I JABBER.LIFECYCLE.ServiceDiscoveryManager: [updateServiceDiscoveryState] from DISCOVERING to FAILED<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.033 23239 23239 I JABBER.JABBER.SignInActivity: [stopLoading] <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.033 23239 23239 I JABBER.JABBER.SignInActivity: [dismiss progressDialog] <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : INFO [0x40018154] [es/jcfcoreutils/src/ScopedTimer.cpp(166)] [scoped-timer] [pop] - <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : ** BEGIN TIMER TRACE **<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : ASYNC FLOWS CAPTURED:<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : DiscoveryHandler::Discover<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : -- Thread Id - 1073840468 --<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : 00:00:00.000.015 + DiscoveryHandler::Discover<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : 00:00:00.002.628 - DiscoveryHandler::Discover (00:00:00.002.613)<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : 00:00:05.093.833 + DiscoveryHandler::callOnFailedDiscoveryResultOnDispatcherThread<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : 00:00:05.093.848 + DiscoveryHandler::callOnAuthenticationFailedDiscoveryResultOnDispatcherThread_clearingcertcache<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : 00:00:05.093.952 - DiscoveryHandler::callOnAuthenticationFailedDiscoveryResultOnDispatcherThread_clearingcertcache (00:00:00.000.104)<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : 00:00:05.111.128 - DiscoveryHandler::callOnFailedDiscoveryResultOnDispatcherThread (00:00:00.017.295)<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : -- Thread Id - 2120925224 --<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : 00:00:00.001.622 + DiscoveryHandler::DiscoverImpl<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : 00:00:00.144.379 + ServiceDiscoveryHandler::Discover<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : 00:00:00.233.598 + ServiceDiscoveryHandler::determineIsWebexCustomerFromCache<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : 00:00:00.233.829 - ServiceDiscoveryHandler::determineIsWebexCustomerFromCache (00:00:00.000.231)<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : 00:00:00.233.990 + ServiceDiscoveryHandler::makeUcm90BasedDiscovery<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : 00:00:00.234.226 + ServiceDiscoveryHandler::saveServiceDiscoveryResult<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : 00:00:00.234.262 + ServiceDiscoveryHandler::writeToCache<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : 00:00:00.235.218 - ServiceDiscoveryHandler::writeToCache (00:00:00.000.956)<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : 00:00:00.237.476 - ServiceDiscoveryHandler::saveServiceDiscoveryResult (00:00:00.003.250)<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : 00:00:05.091.117 - ServiceDiscoveryHandler::makeUcm90BasedDiscovery (00:00:04.857.127)<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : 00:00:05.092.152 - ServiceDiscoveryHandler::Discover (00:00:04.947.773)<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : 00:00:05.092.173 + DiscoveryHandler::evaluateServiceDiscoveryResult<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : 00:00:05.092.353 + DiscoveryHandler::handleFailedDiscoveryResult<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : 00:00:05.095.831 - DiscoveryHandler::handleFailedDiscoveryResult (00:00:00.003.478)<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : 00:00:05.095.842 - DiscoveryHandler::evaluateServiceDiscoveryResult (00:00:00.003.669)<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : 00:00:05.095.852 - DiscoveryHandler::DiscoverImpl (00:00:05.094.230)<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.043 23239 23239 I : ** END TIMER TRACE **<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>05-30 16:10:40.053 23239 23239 E ViewRootImpl: sendUserActionEvent() mView == null<o:p></o:p></p></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal><br><br><span style='color:white'>itevomcid</span> <o:p></o:p></p></div></body></html>