<div dir="ltr">Just to clarify. The date and time is correct if I allow the phone to upgrade. It shows the correct time on the display.<div><br></div><div>If I power cycle the phone, then it goes to the wrong time.</div>
<div><br></div><div>I'm working on pulling the traces that Ryan suggested I look at.</div></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Tue, Jun 3, 2014 at 12:45 PM, Mike King <span dir="ltr"><<a href="mailto:me@mpking.com" target="_blank">me@mpking.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div>FYI, i back the phone back to 8.3.3, they work fine.</div><div><br></div>The phones do have a time zone and date. (This is the correct time zone, time, and date for my area)<table border="0" cellspacing="10" cellpadding="0" style="font-family:'Times New Roman'">
<tbody><tr><td><b><br><br>Time</b></td><td width="20"></td><td><b>12:42:33p</b></td></tr><tr><td><b>Time Zone</b></td><td width="20"></td><td><b>America/New_York</b></td></tr><tr><td><b>Date</b></td><td width="20"></td><td>
<b>06/03/14</b></td></tr></tbody></table></div><div class="HOEnZb"><div class="h5"><div class="gmail_extra"><br><br><div class="gmail_quote">On Tue, Jun 3, 2014 at 11:40 AM, Jason Aarons (AM) <span dir="ltr"><<a href="mailto:jason.aarons@dimensiondata.com" target="_blank">jason.aarons@dimensiondata.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div lang="EN-US" link="#0563C1" vlink="#954F72"><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">If you <a href="http://phoneip/" target="_blank">http://phoneip/</a> do you see a date/timezone in the bottom? Trying changing your Device Pool/DTG to something and back?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Can you <a href="http://serverip:6970/SEP%3cmac%3e.cnf.xml" target="_blank">http://serverip:6970/SEP<mac>.cnf.xml</a> and view the phone’s config?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><div><div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> cisco-voip [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Mike King<br>
<b>Sent:</b> Tuesday, June 03, 2014 11:08 AM<br><b>To:</b> Cisco VoIPoE List<br><b>Subject:</b> [cisco-voip] 7970 phones won't register in Lab<u></u><u></u></span></p></div></div><div><div><p class="MsoNormal">
<u></u> <u></u></p><p class="MsoNormal" style="margin-bottom:12.0pt"><u></u> <u></u></p><div><p class="MsoNormal">We just purchased a BE6K to setup a lab.<u></u><u></u></p><div><p class="MsoNormal"><u></u> <u></u></p></div>
<div><p class="MsoNormal">I've run through the setup, and have that all sorted, or so I think. (So the environment may or may not be the issue)<u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p></div>
<div><p class="MsoNormal">We have a couple of very phones we were going to recycle.<u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">Right now we have two, a 7970, and a 7971.<u></u><u></u></p>
</div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">The started life phone firmware at 6.0(2). Utilizing factory defaulting off my laptop, I got them to 8.3.3. (I couldn't get them to associated with 6.0(2))<u></u><u></u></p>
</div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">Running 8.3.3, they were able to register, and function.<u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">
I pushed the firmware up to 9.3(1SR3.1S)<u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">Now none of the phones are registering. I've read the release notes, and I should be able to goto 9.3.1 from 8.3.3 directly on these phones, with no further intermediate releases.<u></u><u></u></p>
</div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">Attached is one of the phone logs. Both phone's are showing the same behavior.<u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p>
</div><div><p class="MsoNormal">The phone is just sitting there with the wrong date and time in the corner, and every once and awhile will print out "Registration Rejected: " <u></u><u></u></p></div><div><p class="MsoNormal">
<u></u> <u></u></p></div><div><p class="MsoNormal">Any Idea's why the phones are being rejected?<u></u><u></u></p></div></div></div></div><p class="MsoNormal"><br><br><span style="color:white">itevomcid</span> <u></u><u></u></p>
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