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For SCCP phones you want to find the TCP handle so you can see messages back and forth.
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<div>00267710.001 |12:43:13.166 |AppInfo |StationD: (0001642) Device SEP0019AAAA3EB6, --INFO-- line_register_LineRegisterRes registering line=1 and maxline=1</div>
<div>00267710.002 |12:43:13.166 |AppInfo |StationD: (0001642) sendCapabilitiesReq Send StationOutputRegisterAck</div>
<div>00267710.003 |12:43:13.166 |AppInfo |StationD: (0001642) RegisterAck keepAliveInterval=30 dateTemplate='M/D/YA' secondaryKeepAliveInterval=60.</div>
<div>00267710.004 |12:43:13.166 |AppInfo |StationD: (0001642) Send StationOutputCapabilitiesReq in sendCapabilitiesReq</div>
<div>00267710.005 |12:43:13.166 |AppInfo |StationD: (0001642) CapabilitiesReq.</div>
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<div>...</div>
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<div>00267834.000 |12:44:13.175 |SdlSig |StationResponseTimerType |wait_capabilities |StationD(1,100,63,1642) |SdlTimerService(1,100,3,1) |1,100,62,1.1650^*^* |[R:H-H:0,N:0,L:0,V:0,Z:0,D:0] </div>
<div>00267834.001 |12:44:13.175 |AppInfo |StationD: (0001642) registrationError sent StationOutputRegisterReject</div>
<div>00267834.002 |12:44:13.175 |AppInfo |EndPointTransientConnection - An endpoint attempted to register but did not complete registration Connecting Port:2000 Device name:SEP0019AAAA3EB6 Device IP address:10.103.5.133 Device type:119 Reason Code:27 Protocol:SCCP
Device MAC address:0019AAAA3EB6 IPAddressAttributes:3 LastSignalReceived:StationResponseTimerType StationState:wait_capabilities App ID:Cisco CallManager Cluster ID:StandAloneCluster Node ID:BE6K-CUCM</div>
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<div>The reason Brian points to MTU is because the CapabilitiesRes from the phone tends to be rather large and if the phone is sending it the server isn't getting it. </div>
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<div>You can compare with the same type of messages with the phone on 8.3.3 to see what's different.</div>
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<div>-Ryan </div>
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<div>On Jun 3, 2014, at 1:04 PM, Mike King <<a href="mailto:me@mpking.com">me@mpking.com</a>> wrote:</div>
<br class="Apple-interchange-newline">
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<div dir="ltr">Now I'm more confused.
<div>Did I pull the right Traces? </div>
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<div><ServiceName name="Cisco CallManager"></div>
<div><ServiceName name="Cisco Tftp"><br>
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<div>This is from the Callmanager trace: (attached is the whole log, device MAC is 0019AAAA3EB6)</div>
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<div>00268821.002 |12:51:14.196 |AppInfo |EndPointTransientConnection - An endpoint attempted to register but did not complete registration Connecting Port:2000 Device name:SEP0019AAAA3EB6 Device IP address:10.103.5.133 Device type:119 Reason Code:27 Protocol:SCCP
Device MAC address:0019AAAA3EB6 IPAddressAttributes:3 LastSignalReceived:StationResponseTimerType StationState:wait_capabilities App ID:Cisco CallManager Cluster ID:StandAloneCluster Node ID:BE6K-CUCM</div>
<div>00268821.003 |12:51:14.197 |AlarmErr |AlarmClass: CallManager, AlarmName: EndPointTransientConnection, AlarmSeverity: Error, AlarmMessage: , AlarmDescription: An endpoint attempted to register but did not complete registration, AlarmParameters: ConnectingPort:2000,
DeviceName:SEP0019AAAA3EB6, IPAddress:10.103.5.133, DeviceType:119, Reason:27, Protocol:SCCP, MACAddress:0019AAAA3EB6, IPAddrAttributes:3, LastSignalReceived:StationResponseTimerType, StationState:wait_capabilities, AppID:Cisco CallManager, ClusterID:StandAloneCluster,
NodeID:BE6K-CUCM,</div>
<div>00268821.004 |12:51:14.197 |AppInfo |StationD: (0001646) RegisterReject text=''.</div>
<div>00268822.000 |12:51:14.198 |AppInfo |-->RISCMAccess::DeviceTransientConnection(...)</div>
<div>00268823.000 |12:51:14.198 |AppInfo |Device Transient deviceName : SEP0019AAAA3EB6, IPAddress : 10.103.5.133, IPv6Address : not shown, IPv4Attribute :3, IPv6Attribute :0, Protocol : 1</div>
<div>00268824.000 |12:51:14.198 |AppInfo |DebugMsg deviceName : SEP0019AAAA3EB6, DeviceType : 119, risClass: 1</div>
<div>00268825.000 |12:51:14.198 |AppInfo |<--RISCMAccess::DeviceTransientConnection(...)</div>
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<div class="gmail_quote">On Tue, Jun 3, 2014 at 11:57 AM, Ryan Ratliff (rratliff)
<span dir="ltr"><<a href="mailto:rratliff@cisco.com" target="_blank">rratliff@cisco.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div class="">> Any Idea's why the phones are being rejected?<br>
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Not from that log that I can tell. Look at the CCM traces. Obvious reasons are wrong device model in the database, not in the database at all and auto-registration is disabled, phone configured with a secure profile requiring an LSC and none is present.<br>
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-Ryan<br>
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<div class="h5"><br>
On Jun 3, 2014, at 11:08 AM, Mike King <<a href="mailto:me@mpking.com">me@mpking.com</a>> wrote:<br>
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We just purchased a BE6K to setup a lab.<br>
<br>
I've run through the setup, and have that all sorted, or so I think. (So the environment may or may not be the issue)<br>
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We have a couple of very phones we were going to recycle.<br>
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Right now we have two, a 7970, and a 7971.<br>
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The started life phone firmware at 6.0(2). Utilizing factory defaulting off my laptop, I got them to 8.3.3. (I couldn't get them to associated with 6.0(2))<br>
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Running 8.3.3, they were able to register, and function.<br>
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I pushed the firmware up to 9.3(1SR3.1S)<br>
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Now none of the phones are registering. I've read the release notes, and I should be able to goto 9.3.1 from 8.3.3 directly on these phones, with no further intermediate releases.<br>
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Attached is one of the phone logs. Both phone's are showing the same behavior.<br>
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The phone is just sitting there with the wrong date and time in the corner, and every once and awhile will print out "Registration Rejected: "<br>
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Any Idea's why the phones are being rejected?<br>
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<span><SDL001_100_000010.txt.gz></span></div>
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