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With diagnostics enabled then it comes down to whether the endpoint supports CMRs and any insert errors that may occur when CAR attempts to insert raw records into the database.
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<div>1. what are the endpoints in question? what version of code?</div>
<div>2. any interesting CMR errors? have you checked the plain text files before loading into the database?</div>
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<div><a href="http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/7_0_1/admin_master/servadmin/sacdrm.html">http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/7_0_1/admin_master/servadmin/sacdrm.html</a></div>
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<div>-Wes</div>
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<div>On Jun 13, 2014, at 6:25 PM, Mark Rudholm <<a href="mailto:mark@rudholm.com">mark@rudholm.com</a>> wrote:</div>
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<div class="moz-cite-prefix">Yeah, I just double checked that it's set to "Enabled Regardless of CDR Enabled Flag"<br>
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A lot of the fields are populated, just some are empty, including those important ones that would show me network issues.<br>
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On 06/13/2014 03:12 PM, Jason Aarons (AM) wrote:<br>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">Did you enable Diagnostic CDRs ?<o:p></o:p></span></div>
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<span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"><a class="moz-txt-link-freetext" href="http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/5_1_3/car/car/caranrpt.html#wp1037699" style="color: purple; text-decoration: underline;">http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/5_1_3/car/car/caranrpt.html#wp1037699</a><o:p></o:p></span></div>
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<b><span style="font-size: 11pt; font-family: Calibri, sans-serif;">From:</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif;"><span class="Apple-converted-space"> </span>cisco-voip [<a class="moz-txt-link-freetext" href="mailto:cisco-voip-bounces@puck.nether.net" style="color: purple; text-decoration: underline;">mailto:cisco-voip-bounces@puck.nether.net</a>]<span class="Apple-converted-space"> </span><b>On
Behalf Of<span class="Apple-converted-space"> </span></b>Mark Rudholm<br>
<b>Sent:</b><span class="Apple-converted-space"> </span>Friday, June 13, 2014 5:30 PM<br>
<b>To:</b><span class="Apple-converted-space"> </span><a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net" style="color: purple; text-decoration: underline;">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b><span class="Apple-converted-space"> </span>[cisco-voip] CDR and CMR Dump Tables<o:p></o:p></span></div>
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<o:p> </o:p></div>
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I'm trying to debug some call quality problems. I took a look at a CDR<span class="Apple-converted-space"> </span><br>
dump data, but the columns relating to packet counts, jitter, and packet<span class="Apple-converted-space"> </span><br>
loss are all empty. Poring through Cisco docs and I can't seem to<span class="Apple-converted-space"> </span><br>
figure out how to enable the logging of these fields.<br>
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orignumberOctetsReceived orignumberPacketsLost destnumberPacketsSent<span class="Apple-converted-space"> </span><br>
destnumberOctetsSent destnumberPacketsReceived destnumberOctetsReceived<span class="Apple-converted-space"> </span><br>
destnumberPacketsLost origjitter destjitter origlatency destlatency<br>
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Any pointers would be appreciated.<br>
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-Mark<br>
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<span style="color: white;">itevomcid</span><o:p></o:p></div>
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